---
title: "CRM Migration Support"
ocid: "ocds-h6vhtk-05f215"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05f215"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-05f215.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-05f215.json"
source: "Find A Tender Service"
current_stage: "Tender"
buyer: "WEST MIDLANDS GROWTH COMPANY LIMITED"
published: "2025-12-09"
---

# CRM Migration Support

Buyer: WEST MIDLANDS GROWTH COMPANY LIMITED  
Current stage: Tender  
OCID: ocds-h6vhtk-05f215

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05f215)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-05f215.json)

## Summary

The West Midlands Growth Company Limited is currently in the tender stage of a procurement process titled "CRM Migration Support," which falls under the services industry category, specifically focused on Customer Relation Management software development services. Located in Birmingham, UK, this opportunity involves a two-phase CRM migration and enhancement programme to be completed by September 2026. Interested parties must submit their proposals by midday, 19th December 2025. The open competition method is being employed, allowing for electronic submission of bids through the designated portal.

This tender presents a valuable opportunity for businesses specialising in CRM systems, particularly those with expertise in transitioning platforms and enhancing CRM capabilities. Ideal candidates are suppliers or consultancy partners with experience in working with Microsoft Dynamics and Zoho CRM systems. Participating businesses can leverage this project to expand their portfolio and demonstrate their capability in supporting large-scale digital transformation projects, thereby fostering significant business growth in the public sector. The contract prioritises quality in bid assessment, accounting for 80% of the criteria, which suggests a strong emphasis on expert delivery and innovative solutions.

## Notice

The West Midlands Growth Company (WMGC) is initiating a two-phase CRM migration and enhancement programme as it picks up additional business functions in April 2026 and is seeking a suitability experienced and qualified supplier / consultancy partner to provide suport for this project. The priority (phase 1) is to transition the Business Support function from the Coventry & Warwickshire Growth Hub's Microsoft Dynamics system into WMGC's Zoho CRM platform before April, followed by six months of consultancy expertise (phase 2) to deliver migration, incorporate additional business functions, and strengthen CRM capability across the organisation.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/081172-2025 |
| Notice type | UK4 - Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Below threshold - open competition |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 9 Dec 2025 |
| Submission deadline | 19 Dec 2025 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 19 Jan 2026 - 30 Sep 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £100,000 |
| Lots value | £100,000 |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Active |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WEST MIDLANDS GROWTH COMPANY LIMITED |
| Locality | BIRMINGHAM |
| Post town | Birmingham |
| Postcode | B4 6AT |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG31 Birmingham |
| Local authority | Birmingham |
| Electoral ward | Ladywood |
| Westminster constituency | Birmingham Ladywood |
| Delivery location | TLG3 West Midlands |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72212445 - Customer Relation Management software development services

## Release History

- 9 Dec 2025 at 16:10 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/081172-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/081172-2025
  9th December 2025 - Tender notice on Find a Tender
- https://in-tendhost.co.uk/wmgrowth/aspx/Home

## Notice URLs

- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05f215. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-05f215.json.