---
title: "Inbound Routing Platform"
ocid: "ocds-h6vhtk-05f266"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05f266"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-05f266.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-05f266.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "WEST MIDLANDS AMBULANCE SERVICE UNIVERSITY NHS FT"
published: "2025-12-10"
---

# Inbound Routing Platform

Buyer: WEST MIDLANDS AMBULANCE SERVICE UNIVERSITY NHS FT  
Current stage: Award  
OCID: ocds-h6vhtk-05f266

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-05f266.json)

## Summary

The procurement process led by West Midlands Ambulance Service University NHS FT was for an "Inbound Routing Platform", classified under the telecommunications system industry category. This procurement focused on acquiring goods specifically for the delivery location of Brierley Hill, West Midlands. The procurement method was a limited award procedure that didn't require prior publication of a call for competition. The process has reached the award stage as of the most recent update on 10th December 2025, with the contract being signed on 8th December 2025. The signed contract, valued at £178,346, was awarded to Vodafone in Health, a large-scale supplier based in Berkshire, UK.

This tender presents opportunities for businesses aiming to expand within the telecommunications sector, particularly in providing inbound routing platforms or similar solutions. Companies specialising in call handling systems and telecommunications infrastructure could find this type of contract beneficial for demonstrating their capabilities and establishing relationships with public health sector authorities. The procurement method used here, an award procedure without prior publication, indicates that interested companies should maintain readiness to join closed or limited tenders that might not follow the usual public announcement formats.

## Notice

Inbound routing platform for calls

### Lot Information

Lot 1

inbound routing platform for calls

Options: up to 24 months in 2 x 12 monthly increments

### Procurement Information

The procurement was published as a further competition process using the CCS FW RM6116 lot 4b inbound telephoney service.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/081311-2025 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 10 Dec 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 8 Dec 2025 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £178,346 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WEST MIDLANDS AMBULANCE SERVICE UNIVERSITY NHS FT |
| Locality | BRIERLEY HILL |
| Post town | Dudley |
| Postcode | DY5 1LX |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG36 Dudley |
| Local authority | Dudley |
| Electoral ward | Brierley Hill & Wordsley South |
| Westminster constituency | Stourbridge |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | VODAFONE IN HEALTH |

## CPV Codes

### Divisions

- 32 - Radio, television, communication, telecommunication and related equipment

### Codes

- 32524000 - Telecommunications system

## Release History

- 10 Dec 2025 at 09:31 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/081311-2025

## Notice URLs

- http://www.wmas.nhs.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05f266. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-05f266.json.