---
title: "Published in error"
ocid: "ocds-h6vhtk-05f272"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05f272"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-05f272.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-05f272.json"
source: "Find A Tender Service"
current_stage: "Planning"
buyer: "DEPARTMENT FOR WORK & PENSIONS"
published: "2025-12-10"
---

# Published in error

Buyer: DEPARTMENT FOR WORK & PENSIONS  
Current stage: Planning  
OCID: ocds-h6vhtk-05f272

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05f272)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-05f272.json)

## Summary

The Department for Work & Pensions (DWP), a central government authority based in London, is currently in the planning stage of a procurement process for a Customer Relationship Management (CRM) solution. This procurement focuses on obtaining a lightweight, scalable, and cost-effective CRM system that can support targeted functional needs. The engaging market research milestone, which is scheduled to be completed by 15th December 2025, aims to assess capability for CRM solutions rather than a full-scale CRM platform. The contract period is anticipated to commence on 2nd March 2026 and conclude on 1st March 2029, with the procurement category identified as services within the information technology sector.

This tender presents significant opportunities for businesses specialising in information technology services, particularly those offering CRM solutions tailored to specific functional requirements. Small and medium-sized enterprises (SMEs) may find this procurement particularly appealing due to the DWP's interest in cost-effective and targeted solutions. Companies capable of delivering innovative and efficient CRM solutions without the extensive complexity or cost of large-scale deployments are well-positioned to compete in this tender. Engaging with this opportunity could lead to long-term collaboration and business growth within the government sector.

## Notice

Published in error. Please ignore this notice.

### Planning Information

Published in error.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/081411-2025 |
| Notice type | UK2 - Preliminary Market Engagement Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 10 Dec 2025 |
| Submission deadline | Not specified |
| Future notice date | 15 Dec 2025 |
| Award date | Not specified |
| Contract period | 2 Mar 2026 - 1 Mar 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planning |
| Lots status | Planning |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEPARTMENT FOR WORK & PENSIONS |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1H 9NA |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72222300 - Information technology services

## Release History

- 10 Dec 2025 at 11:37 - PlanningUpdate - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/081411-2025
- 10 Dec 2025 at 09:50 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/081324-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/081411-2025
  10th December 2025 - Preliminary market engagement notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/081324-2025
  10th December 2025 - Preliminary market engagement notice on Find a Tender

## Notice URLs

- https://www.gov.uk/government/organisations/department-for-work-pensions
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05f272. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-05f272.json.