---
title: "HOCS4/00015 MILITARY PERSONNEL & VETERANS SERVICE DELIVERY CONTRACT (MP&VSDC) relating to provision of Armed Forces Pay, Pensions, other Military HR Services and Administrative Services Extension"
ocid: "ocds-h6vhtk-05f32d"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05f32d"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-05f32d.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-05f32d.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "MINISTRY OF DEFENCE"
published: "2025-12-10"
---

# HOCS4/00015 MILITARY PERSONNEL & VETERANS SERVICE DELIVERY CONTRACT (MP&VSDC) relating to provision of Armed Forces Pay, Pensions, other Military HR Services and Administrative Services Extension

Buyer: MINISTRY OF DEFENCE  
Current stage: Award  
OCID: ocds-h6vhtk-05f32d

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## Summary

The Ministry of Defence has completed the award stage of the contract titled "HOCS4/00015 MILITARY PERSONNEL & VETERANS SERVICE DELIVERY CONTRACT (MP&VSDC)" concerning the provision of Armed Forces pay, pensions, and other military HR and administrative services. Classified under the administrative services for business operations, this services contract is located in the UK and is set to continue until its extension expiry date of 31 May 2029. The procurement was conducted through a limited method, negotiated without the publication of a contract notice, primarily to ensure service continuity and accommodate legislative changes impacting pensions. The original contract, awarded on 18 December 2019, was signed for an amount of £185 million and commenced on 1 June 2020. The contract's modification, regarded as a non-material amendment, extends its duration by up to two additional years to facilitate necessary transformations and legislative adaptations.

This extension creates opportunities for businesses in the administrative, pension, IT, and HR services sectors to potentially engage with the Ministry of Defence through future procurement processes as the existing contract nears its completion. Enterprises that specialise in personnel support, payroll, and other business-related administrative services are well-suited to compete, particularly those capable of handling large-scale, government-oriented service delivery projects. Collaborations or subcontracting opportunities with larger organisations like Shared Services Connected Ltd, the current supplier, could prove beneficial for SMEs aiming to expand their footprint in public procurement sectors related to defence and administrative services.

## Notice

The purpose of this notice is to publish the Authority's intention to modify the HOCS4/00015 MILITARY PERSONNEL AND VETERANS SERVICE DELIVERY CONTRACT (SDC). The SDC requirement (known during the procurement as the Future Service Delivery Contract (FSDC)) was advertised in the OJEU on 10 April 2018 https://ted.europa.eu/en/notice/-/detail/154104-2018 and contract award published in the OJEU on 21 January 2020 https://ted.europa.eu/en/notice/-/detail/29607-2020 The Contract which commenced on 1 June 2020 and is due to expire 31 May 2027, covers, at a high level: a. A variety of personnel support services for the Royal Navy, Army and Royal Air Force, in the form of Joint Personnel Administration (JPA), which is the MOD's current Military Payroll, Expenses and HR system, and pensions; and b. The development and maintenance of a range of supporting Information system (IS) applications and elements of IS infrastructure. The aims of the SDC contract included the transformation and modernisation of these services and envisaged the expansion of the contract scope to include services currently carried out in house. More time than originally envisaged is required to complete the transformation and disaggregation programme contracted for, which has also been further impacted by legislative changes during the term affecting pensions. The Authority therefore intends to modify the contract, extending the term by a maximum duration of two years to a new longstop expiry date of 31 May 2029. During this time it is envisaged that any follow-on procurements will be conducted. It is considered that this contract modification is not a material amendment and therefore does not amount to the award of a new contract.

### Lot Information

Lot 1

Intended continuation of the HOCS4/00015 MILITARY PERSONNEL AND VETERANS SERVICE DELIVERY CONTRACT for a maximum duration of two additional years.

### Procurement Information

The services provided under HOCS4/00015 MILITARY PERSONNEL AND VETERANS SERVICE DELIVERY CONTRACT must be maintained with minimal disruption and the contractual transformation programme completed whilst addressing legislative changes to pension payments, requiring a variation of applicable contract milestones and an extension of the term of up to 2 years. The Authority considers that the intended contract modifications do not extend the scope of the contract considerably to encompass services not initially contracted for, or change the economic balance of the contract, and had they been part of the initial award procedure they would not have allowed for the admission of tenderers other than those initially admitted or the acceptance of a different tender; therefore, the modification is not a material amendment and does not amount to the award of a new contract.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/081683-2025 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Negotiated without publication of a contract notice |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 10 Dec 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 18 Dec 2019 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £185,000,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | MINISTRY OF DEFENCE |
| Locality | LONDON |
| Post town | Not specified |
| Postcode | N/A |
| Country | Not specified |
| ITL 1 | Not specified |
| ITL 2 | Not specified |
| ITL 3 | Not specified |
| Local authority | Not specified |
| Electoral ward | Not specified |
| Westminster constituency | Not specified |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SHARED SERVICES CONNECTED |

## CPV Codes

### Divisions

- 66 - Financial and insurance services
- 72 - IT services: consulting, software development, Internet and support
- 75 - Administration, defence and social security services
- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 66520000 - Pension services
- 72222300 - Information technology services
- 75112000 - Administrative services for business operations
- 79512000 - Call centre
- 79631000 - Personnel and payroll services
- 79900000 - Miscellaneous business and business-related services

## Release History

- 10 Dec 2025 at 16:30 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/081683-2025

## Notice URLs

- https://ted.europa.eu/en/notice/-/detail/154104-2018
- https://ted.europa.eu/en/notice/-/detail/29607-2020
- https://www.gov.uk/government/organisations/ministry-of-defence

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05f32d. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-05f32d.json.