---
title: "TRIV2025-04 Out of Hours Lifeline Services"
ocid: "ocds-h6vhtk-05f39d"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05f39d"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-05f39d.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-05f39d.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "TRIVALLIS"
published: "2025-12-11"
---

# TRIV2025-04 Out of Hours Lifeline Services

Buyer: TRIVALLIS  
Current stage: Award  
OCID: ocds-h6vhtk-05f39d

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## Summary

Trivallis, a public authority operating under Welsh devolved regulations, recently completed the procurement process for the "TRIV2025-04 Out of Hours Lifeline Services" contract. This tender, categorized under the services industry, is aimed at providing Lifeline Monitoring and Door Entry Services for the organisation's sheltered and supported housing schemes in Pontypridd, Wales. The procurement stage of this process has reached the award stage, with the contract, valued at £50,057.59, commencing on 10th October 2025 and potentially extending until 30th September 2028, depending on mutual agreement and performance. The procurement method was limited competition, suitable for contracts below the PA23 threshold.

This tender provides significant opportunities for small and medium-sized enterprises (SMEs), particularly those specialising in telephone and data transmission services. Companies like LLESIANT DELTA WELLBEING LTD, the awarded supplier for this contract, demonstrate how SMEs can leverage such opportunities to expand their business footprint by providing essential support services that integrate seamlessly with existing housing management systems. Businesses with expertise in delivering reliable, out-of-hours emergency response and monitoring services would be well-suited to compete in similar tenders in the future, particularly those interested in expanding their services to public sector clients in Wales.

## Notice

Trivallis manages 23 sheltered housing schemes, 2 supported housing projects and 9 supported homes, employing a team of scheme coordinators and support staff, to provide housing management and support services to our tenants. The sheltered and supported housing schemes have door entry systems, hard wired fire alarm systems and warden call systems that link into the central control systems, along with approx. 35 dispersed alarms in the bungalows at the sheltered schemes. Staff in our sheltered schemes largely work between the hours of 09:00 and 17:00 hours Monday to Friday, with each member of the team covering a number of schemes. Out of hours and at weekends, there is a member of staff on call to deal with any emergencies when needed, however for the wellbeing of residents an out of hours service is provided to residents in addition to Trivallis staff cover. After a request for quotation process was undertaken, Trivallis awarded a contract to LLESIANT DELTA WELLBEING LTD for Lifeline Monitoring and Door Entry Services. This is a below PA23 threshold contract.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/081890-2025 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Below threshold - limited competition |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 11 Dec 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 9 Oct 2025 |
| Contract period | 9 Oct 2025 - 30 Sep 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £50,057 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | TRIVALLIS |
| Locality | PONTYPRIDD |
| Post town | Cardiff |
| Postcode | CF37 2SW |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL5 South East Wales |
| ITL 3 | TLL51 Central Valleys and Bridgend |
| Local authority | Rhondda Cynon Taf |
| Electoral ward | Pontypridd Town |
| Westminster constituency | Pontypridd |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | LLESIANT DELTA WELLBEING |

## CPV Codes

### Divisions

- 64 - Postal and telecommunications services

### Codes

- 64210000 - Telephone and data transmission services

## Release History

- 11 Dec 2025 at 11:48 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/081890-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/081890-2025
  11th December 2025 - Contract details notice on Find a Tender

## Notice URLs

- http://www.trivallis.co.uk
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05f39d. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-05f39d.json.