---
title: "NHS 111 Integrated Urgent Care Contract"
ocid: "ocds-h6vhtk-05f3e4"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05f3e4"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-05f3e4.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-05f3e4.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NHS NORTH EAST AND NORTH CUMBRIA INTEGRATED CARE BOARD"
published: "2025-12-11"
---

# NHS 111 Integrated Urgent Care Contract

Buyer: NHS NORTH EAST AND NORTH CUMBRIA INTEGRATED CARE BOARD  
Current stage: Award  
OCID: ocds-h6vhtk-05f3e4

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## Summary

The NHS North East and North Cumbria Integrated Care Board has confirmed the award of a contract for the NHS 111 Integrated Urgent Care (IUC) service. This significant procurement, categorised under health services, covers the region of North East England (UKC), and has been awarded to the North East Ambulance Service NHS Foundation Trust (NEAS). The contract, valued at £75,730,850, commenced on 1st October 2025 and is set to run until 30th September 2028, with the possibility of a two-year extension. Notably, the award follows a 'Direct Award A' process under the Health Care Services (Provider Selection Regime) Regulations 2023, thus not falling under the Procurement Act 2023. The procurement method used was limited tendering without a prior call for competition, reflecting the tailored approach necessary for health services procurement.

This contract presents significant opportunities for businesses operating within the health services domain, particularly those with capabilities in managing urgent care pathways, such as 999 and 111 calls. While this specific contract was directly awarded to NEAS, understanding this procurement process can benefit similar organisations by preparing them for potential future tenders that require expertise in integrated urgent care services. Companies with a strong track record in healthcare service delivery, patient care technology solutions, or cost-effective healthcare management practices may find opportunities for collaboration or future competition in similar public tenders. Moreover, the insights into procurement methodologies used, such as the Provider Selection Regime, allow businesses to strategically align their services to meet the specific needs of public health sector requirements.

## Notice

NHS 111 Integrated Urgent Care (IUC) service contract provided by North East Ambulance Service NHS Foundation Trust (NEAS) has been awarded via a Direct Award A process.

### Lot Information

Lot 1

This is a Provider Selection Regime (PSR) confirmation of contract award notice. This contract has been awarded under the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Procurement Act 2023 do not apply to this award. NHS 111 Integrated Urgent Care (IUC) service contract provided by North East Ambulance Service NHS Foundation Trust (NEAS) has been awarded following a Direct Award A process. NEAS provides management of 999 and 111 calls with established local pathways. Contract Details - 1st October 2025 - 30th September 2028 with option to extend for 2 years up to 30th September 2030. Contract Value - PS75,730,850

### Procurement Information

Contract has been awarded under the Direct A Process of PSR2023.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/082013-2025 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 11 Dec 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 30 Sep 2025 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £75,730,850 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS NORTH EAST AND NORTH CUMBRIA INTEGRATED CARE BOARD |
| Locality | SUNDERLAND |
| Post town | Sunderland |
| Postcode | SR5 3XB |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC44 Sunderland |
| Local authority | Sunderland |
| Electoral ward | Castle |
| Westminster constituency | Washington and Gateshead South |
| Delivery location | TLC North East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | NORTH EAST AMBULANCE SERVICE NHS FOUNDATION TRUST (NEAS |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85100000 - Health services

## Release History

- 11 Dec 2025 at 13:54 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/082013-2025

## Notice URLs

- https://northeastnorthcumbria.nhs.uk
- https://ted.europa.eu/udl?uri=TED:NOTICE:999999-2099:TEXT:EN:HTML

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05f3e4. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-05f3e4.json.