---
title: "ICT Helpdesk and Asset Management"
ocid: "ocds-h6vhtk-05f412"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05f412"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-05f412.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-05f412.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "SOUTH YORKSHIRE PENSIONS AUTHORITY"
published: "2025-12-11"
---

# ICT Helpdesk and Asset Management

Buyer: SOUTH YORKSHIRE PENSIONS AUTHORITY  
Current stage: Award  
OCID: ocds-h6vhtk-05f412

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05f412)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-05f412.json)

## Summary

The procurement process for the "ICT Helpdesk and Asset Management" was conducted by the South Yorkshire Pensions Authority, located in Barnsley, South Yorkshire. This contract, falling under the industry category of IT services, involves the provision of an ICT helpdesk and asset management system, alongside related support services. The procurement was carried out using a direct method, placed below the threshold and without competition, resulting in a completed award. The award was made to Phoenix Software Limited, and the contract was signed on 12th November 2025, commencing immediately for a three-year period until 11th November 2028. The services are expected to be delivered in the UKE21 region of the United Kingdom.

This procurement represents a substantial opportunity for those involved in ICT services, particularly companies specialising in consulting, software development, and support systems. While large enterprises like Phoenix Software Limited are well-suited due to their capacity and resources to execute a large-scale project efficiently, smaller firms can look for future similar opportunities that might arise requiring specific IT or regional expertise. Engaging in such public sector contracts can facilitate business growth by establishing a reputable presence in the market and securing a steady revenue stream over multiple years.

## Notice

Provision of ICT Helpdesk and Asset Management system and associated support.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/082091-2025 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Below threshold - without competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 11 Dec 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 12 Nov 2025 |
| Contract period | 12 Nov 2025 - 11 Nov 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £37,667 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SOUTH YORKSHIRE PENSIONS AUTHORITY |
| Locality | BARNSLEY, SOUTH YORKSHIRE |
| Post town | Sheffield |
| Postcode | S71 1HG |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE3 South Yorkshire |
| ITL 3 | TLE33 Barnsley |
| Local authority | Barnsley |
| Electoral ward | Central |
| Westminster constituency | Barnsley North |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | PHOENIX SOFTWARE |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 11 Dec 2025 at 14:56 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/082091-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/082091-2025
  11th December 2025 - Contract details notice on Find a Tender

## Notice URLs

- https://www.legislation.gov.uk/ukpga/2023/54/contents
- https://www.sypensions.org.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05f412. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-05f412.json.