--- title: "Provision of Friends and Family Test (FFT) Surveys Service" ocid: "ocds-h6vhtk-05f4a3" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05f4a3" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-05f4a3.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-05f4a3.json" source: "Find A Tender Service" current_stage: "Award" buyer: "KETTERING GENERAL HOSPITAL NHS FOUNDATION TRUST" published: "2026-08-05" --- # Provision of Friends and Family Test (FFT) Surveys Service Buyer: KETTERING GENERAL HOSPITAL NHS FOUNDATION TRUST Current stage: Award OCID: ocds-h6vhtk-05f4a3 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05f4a3) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-05f4a3.json) ## Summary The procurement process, titled "Provision of Friends and Family Test (FFT) Surveys Service", was led by the Kettering General Hospital NHS Foundation Trust. It falls under the industry category of services with a focus on survey services as per the CPV classification 79311000. The location for the provision is concentrated within the United Kingdom, particularly involving regions within Kettering and Northampton. The procurement has recently entered the awarding phase with the award status pending as of 28th July 2026, and the contract is set to commence on 17th August 2026 with a potential renewal period. The procurement method employed was the open procedure, allowing for a transparent and competitive bidding process involving multiple parties. This tender represents significant opportunities for business growth, particularly for large firms like Civica, who have been awarded the contract. With a gross contract value of GBP 183,097, this procurement provides financial and strategic opportunities, reinforcing the contractor's position in the public sector health services domain. Businesses that specialize in survey services and those capable of adhering to technical and social value requirements specified would be well-suited to compete in such tenders. Additionally, this procurement advocates for sustainable practices and social value, making it an attractive proposition for businesses aligned with these values. The transparency of the open procedure ensures a fair play field, fostering competition and innovation. ## Notice Provision of Friends and Family Test (FFT) Surveys Service for the University Hospitals of Northamptonshire (UHN) NHS Group. ### Lot Information Lot 1 Renewal: Optional extension of 1 x 12 months ### Planning Information Engagement was held with a couple of suppliers in December 2025 and a planned procurement notice was issued on 12/12/2025 ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/074369-2026 | | Notice type | UK6 - Contract Award Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | SME, VCSE | | Awardee scale | Large | | All stages | Planning, Tender, Award | ## Dates | Field | Value | | --- | --- | | Publication date | 5 Aug 2026 | | Submission deadline | 20 Apr 2026 | | Future notice date | 19 Jan 2026 | | Award date | 27 Jul 2026 | | Contract period | 16 Aug 2026 - 16 Aug 2028 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £100,000 | | Lots value | £100,000 | | Awards value | £152,581 | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Complete | | Lots status | Complete | | Awards status | Pending | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | KETTERING GENERAL HOSPITAL NHS FOUNDATION TRUST | | Additional buyers | NORTHAMPTON GENERAL HOSPITAL NHS TRUST | | Locality | KETTERING | | Post town | Northampton | | Postcode | NN16 8UZ | | Country | England | | ITL 1 | TLF East Midlands (England) | | ITL 2 | TLF2 Leicestershire, Rutland and Northamptonshire | | ITL 3 | TLF24 West Northamptonshire | | Local authority | West Northamptonshire | | Electoral ward | Delapre and Rushmere | | Westminster constituency | Northampton South | | Delivery location | TLF2 Leicestershire, Rutland and Northamptonshire | ## Supplier | Field | Value | | --- | --- | | Number of suppliers | 1 | | Supplier names | CIVICA | ## CPV Codes ### Divisions - 79 - Business services: law, marketing, consulting, recruitment, printing and security ### Codes - 79311000 - Survey services ## Release History - 5 Aug 2026 at 15:25 - Award - UK6 - Contract Award Notice - https://www.find-tender.service.gov.uk/Notice/074369-2026 - 24 Mar 2026 at 16:34 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/027003-2026 - 24 Mar 2026 at 16:21 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/026995-2026 - 12 Dec 2025 at 11:33 - Planning - UK3 - Planned Procurement Notice - https://www.find-tender.service.gov.uk/Notice/082381-2025 ## Documents - https://www.find-tender.service.gov.uk/Notice/074369-2026 5th August 2026 - Contract award notice on Find a Tender - https://www.find-tender.service.gov.uk/Notice/027003-2026 24th March 2026 - Tender notice on Find a Tender - https://www.find-tender.service.gov.uk/Notice/026995-2026 24th March 2026 - Preliminary market engagement notice on Find a Tender - https://www.find-tender.service.gov.uk/Notice/082381-2025 12th December 2025 - Planned procurement notice on Find a Tender ## Notice URLs - https://atamis-1928.my.site.com/s/Welcome - https://www.kgh.nhs.uk/ - https://www.legislation.gov.uk/ukpga/2023/54/contents - https://www.northamptongeneral.nhs.uk/ ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05f4a3. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-05f4a3.json.