---
title: "Enforcement and Collection Agency Services"
ocid: "ocds-h6vhtk-05f4b0"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05f4b0"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-05f4b0.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-05f4b0.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "CUMBERLAND COUNCIL"
published: "2026-06-03"
---

# Enforcement and Collection Agency Services

Buyer: CUMBERLAND COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-05f4b0

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## Summary

Cumberland Council has successfully completed the procurement process for Enforcement and Collection Agency Services, focusing on recovery services for Council Tax, Business Rates, Housing Benefit Overpayments, and accounts receivable debts. The process was categorised under services within the public authority sub-central government industry and took place in the United Kingdom, particularly the UKD12 region. The open procurement method led to the appointment of two suppliers, NEWLYN PLC and DUKES BAILIFFS LIMITED. This contract, valued at £1.92 million, commenced on 1 July 2026, with an initial period of two years and the possibility of two 12-month extensions. The procurement stage concluded with the award on 3 June 2026, initiating a voluntary standstill period until 16 June 2026.

This tender presents expansive growth opportunities for businesses specialising in collection agency services and related sectors. Suitable for SMEs, the competitive procurement process accommodated five final stage bids, including three from SMEs. Companies that demonstrate proficiency in fair and transparent debt recovery operations, while promoting community wellbeing, are ideally positioned to compete for such contracts. The availability of extensions further enhances long-term engagement prospects, supporting sustained business development and the potential for future collaborations with public authorities like Cumberland Council.

## Notice

Cumberland Council is seeking to appoint two Enforcement Agencies to provide recovery services for Council Tax and Business Rates and collection services for Housing Benefit Overpayments and accounts receivable (sundry) debts on behalf of the Public Health, Customer and Community Wellbeing Directorate. Work under the contracts is to be distributed based on fifty percent allocation of the available caseload. The successful suppliers will support the Council's strategic priorities by ensuring fair, transparent, and proportionate enforcement that promotes community wellbeing and safeguards vulnerable residents. The below threshold concession contracts (contract) are anticipated to commence on 1 July 2026 and will continue for an initial period of two years, unless terminated in accordance with the terms and conditions of the contract. There is an option for the Council to extend the duration of the contract for up to two additional periods of 12 months each, subject to successfully achieving the required outcomes. Upon publication of this Contract Award Notice (UK6), Cumberland Council will commence a voluntary standstill period of eight working days. As this is a below threshold procurement there is no legal requirement to include standstill however as per the provision in the Invitation to Tender one is being included to align with the broader principles of public procurement law, such as transparency, equal treatment, and non-discrimination. The voluntary standstill period will conclude on the 16th June 2026.

### Lot Information

Lot 1

Renewal: There is an option for the Council to extend the duration of the contract for up to two additional periods of 12 months each, subject to successfully achieving the required outcomes.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/052203-2026 |
| Notice type | UK6 - Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Below threshold - open competition |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 3 Jun 2026 |
| Submission deadline | 26 Jan 2026 |
| Future notice date | Not specified |
| Award date | 2 Jun 2026 |
| Contract period | 30 Jun 2026 - 30 Jun 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,600,000 |
| Lots value | £1,600,000 |
| Awards value | £800,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CUMBERLAND COUNCIL |
| Locality | CARLISLE |
| Post town | Carlisle |
| Postcode | CA1 1RD |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD1 Cumbria |
| ITL 3 | TLD13 Cumberland |
| Local authority | Cumberland |
| Electoral ward | Castle |
| Westminster constituency | Carlisle |
| Delivery location | TLD1 Cumbria |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 2 |
| Supplier names | DUKES BAILIFFS; NEWLYN |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79940000 - Collection agency services

## Release History

- 3 Jun 2026 at 09:46 - Award - UK6 - Contract Award Notice - https://www.find-tender.service.gov.uk/Notice/052203-2026
- 12 Dec 2025 at 11:59 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/082402-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/052203-2026
  3rd June 2026 - Contract award notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/082402-2025
  12th December 2025 - Tender notice on Find a Tender

## Notice URLs

- http://www.newlynplc.co.uk
- https://www.dukesdebtonline.co.uk/
- https://www.legislation.gov.uk/ukpga/2023/54/contents
- https://www.the-chest.org.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05f4b0. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-05f4b0.json.