---
title: "IT Delivery Support"
ocid: "ocds-h6vhtk-05f587"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05f587"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-05f587.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-05f587.json"
source: "Find A Tender Service"
current_stage: "Planning"
buyer: "HM REVENUE & CUSTOMS"
published: "2025-12-15"
---

# IT Delivery Support

Buyer: HM REVENUE & CUSTOMS  
Current stage: Planning  
OCID: ocds-h6vhtk-05f587

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-05f587.json)

## Summary

His Majesty's Revenue and Customs (HMRC) is in the planning stage of a procurement process titled "IT Delivery Support", aimed at acquiring services to enhance IT capabilities within its CDIO Borders & Trade sector. This initiative supports the UK's trade and customs infrastructure, emphasizing the movement of goods across borders. The procurement process is scheduled to proceed with the publication of the Invitation to Tender (ITT) anticipated in February/March 2026. Subsequent phases such as evaluation and moderation are expected by April/May 2026, followed by contract award in July/August 2026. This tender is situated in the United Kingdom within the industry category of IT services, consulting, software development, Internet, and support.

This procurement offers substantial opportunities for businesses, especially those with expertise in IT services, project management, and service integration. The contract involves supporting and maintaining critical national infrastructure, which is essential for businesses aiming to expand their influence in the public sector. Organisations capable of delivering innovation and transformation in IT services would find this tender particularly suitable. Small and medium-sized enterprises (SMEs) are encouraged to participate, with the procurement including provisions supportive of such businesses. This tender is an opportunity to engage with public authority central government and potentially secure a lucrative multi-year contract to drive business growth.

## Notice

His Majesty's Revenue and Customs (HMRC) is planning on undertaking a procurement for the services of a supplier(s) to provide technical capabilities and services for the provision of IT change within CDIO Borders & Trade (CDIO B&T). CDIO Borders and Trade (B&T) is a cornerstone of the UK's trade and customs infrastructure. CDIO B&T plays a pivotal role in facilitating, controlling, and regulating this trade-ensuring the secure, efficient, and compliant movement of goods across UK borders. To help deliver this work CDIO B&T requires external support that can complement existing teams and provide delivery and implementation capability across a range of technology and project management specialisms to ensure the systems that support the UK's trade and customs infrastructure are developed and/or maintained. The core services of the contract are expected to include: Critical National Infrastructure support & maintenance Business Analysis Project Management Service integration Transformation Innovation

### Planning Information

The purpose of this pre-market engagement is to: 
Advise the market that HMRC intend to undertake a tendering exercise to award a new contract(s) for IT Delivery Support 
Provide further information on envisaged requirements and the prospective procurement 
Gather market feedback through a short questionnaire on our proposed approach to fulfil the need for this requirement. 
The provisional timescales for the procurement are as follows: 
Publication of ITT 
February/March 2026 
Evaluation & Moderation 
April/May 2026 
Contract Award 
July/August 2026 
Contract Signature & Mobilisation 
September 2026 
Parties should note participation in pre-market engagement will not influence or provide advantage in any future procurement, and that the scope, services, values, and timelines referenced are indicative only and subject to change. 
Note the procurement may not go ahead in this and/or any format, and any procurement is subject to relevant internal approvals. 
This RFI will be conducted by way of an e-Sourcing event using HMRC's SAP Ariba e-Sourcing portal. 
You must ensure you are registered with the e-Sourcing portal to gain access to the pre-market engagement questionnaire. If you are not already registered, the registration link is; 
http://hmrc.sourcing-eu.ariba.com/ad/selfRegistration 
As part of the registration process you will receive a system generated email asking you to activate your SAP Ariba supplier account by verifying your email address. 
Once you have completed the activation process you will receive a further email confirming the 'registration process is now complete' and providing you with 'your organisation's account ID' number. 
If an email response from HMRC is not received within one working day of your request, please re-contact; 
sapariba.hmrcsupport@hmrc.gov.uk (after first checking your spam in-box) notifying them of non-receipt and confirming the date when your registration request was first made. 
Once you have obtained 'your organisation's account ID' number, please email callum.day@hmrc.gov.uk and copy in melanie.evans1@hmrc.gov.uk with the following information: 
- Engagement Title and Reference 
- Your organisation's HMRC SAP Ariba account ID 
- Your organisation name 
- Your name 
- Your email address 
- Your telephone number 
Once you have complied with the above, you will receive an email confirming access to the pre-market engagement questionnaire. 
Further information about HMRC's procurement tool SAP Ariba, a suppliers guide and general information about supplying to HMRC is available on the HMRC website: 
www.hmrc.gov.uk/about/supplying.htm

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/082821-2025 |
| Notice type | UK2 - Preliminary Market Engagement Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 15 Dec 2025 |
| Submission deadline | Not specified |
| Future notice date | 12 Jan 2026 |
| Award date | Not specified |
| Contract period | 31 Aug 2026 - 31 Aug 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planning |
| Lots status | Planning |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HM REVENUE & CUSTOMS |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1A 2BQ |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 15 Dec 2025 at 11:31 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/082821-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/082821-2025
  15th December 2025 - Preliminary market engagement notice on Find a Tender

## Notice URLs

- http://hmrc.sourcing-eu.ariba.com/ad/selfRegistration
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05f587. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-05f587.json.