---
title: "The Deployment of Phase 3 of VIVIDs Transformation Programme using iProperty Cloud on MS Dynamics 365"
ocid: "ocds-h6vhtk-05f605"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05f605"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-05f605.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-05f605.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "VIVID HOUSING LTD"
published: "2025-12-15"
---

# The Deployment of Phase 3 of VIVIDs Transformation Programme using iProperty Cloud on MS Dynamics 365

Buyer: VIVID HOUSING LTD  
Current stage: Award  
OCID: ocds-h6vhtk-05f605

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05f605)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-05f605.json)

## Summary

The procurement process concerning VIVID Housing Ltd revolves around the deployment of Phase 3 of their Transformation Programme using iProperty Cloud on MS Dynamics 365. This contract falls under the industry category of IT services, specifically consulting, software development, internet, and support. Located in Portsmouth, United Kingdom, VIVID Housing Ltd acts as the buyer, while TECHLABS LONDON LTD fulfills the role of the supplier. The procurement method is a direct award, justified under section 41(1)(a) and paragraph 5 of Schedule 5 of the Procurement Act 2023. The contract award notice was published on 15th December 2025, and key dates include the contract start on 5th January 2026, with completion slated for 30th June 2027, and potential renewal for an additional six months. The procurement stage is currently in the award phase with a scheduled future signature date of 29th December 2025.

This tender represents substantial opportunities for businesses, particularly those specialising in IT services, as it involves significant implementation activities including configuration and integration of cutting-edge technologies. The focus on areas like Income & Arrears, Tenancy Management, and Asset Management opens avenues for companies with expertise in areas like real-time payment systems and predictive analytics. Although the procurement was awarded through direct appointment due to the exclusive intellectual property held by TECHLABS, small and medium-sized enterprises that possess niche capabilities and previous involvement with VIVID’s systems might identify partnership and subcontracting opportunities to contribute to this expansive phase of the programme. Additionally, businesses that can provide solutions compatible with VIVID’s existing systems may be well-positioned for future collaborations under subsequent phases.

## Notice

to build and deploy Phase 3 of VIVIDs Transformation Programme using iProperty Cloud on MS Dynamics 365. The scope will cover Income & Arrears, Tenancy Management and Asset Management. The implementation includes configuration of iProperty Cloud, extensions to Online Account, chat and WhatsApp journeys, integration to Capita Open Accounts, Azure Synapse/Data bricks for Data Management and third-party systems for real-time payment and predictive arrears.

### Procurement Information

VIVID considers that the direct award of the contract to Techlabs to build and deploy Phase 3 of VIVIDs Transformation Programme using iProperty Cloud on MS Dynamics 365 is justified pursuant to section 41(1)(a) and paragraph 5 of schedule 5 of the Procurement Act 2023. As noted in the summary of the contract subject matter above, phase 3 relates to Income & Arrears, Tenancy Management and Asset Management, and the scope of the contract includes implementation of configuration of iProperty Cloud, extensions to Online Account, chat and WhatsApp journeys, integration to Capita Open Accounts, Azure Synapse/Data bricks for Data Management and third-party systems for real-time payment and predictive arrears. VIVID is satisfied that Techlabs is not an excluded supplier and therefore section 41(1)(a) of the Procurement Act 2023 can be relied on, and VIVID is also satisfied that the conditions in paragraph 5 of Schedule 5 of the Procurement Act 2023 are met. TechLabs owns the specific intellectual property in the iProperty Cloud Solution which is relevant and necessary to the effective delivery of Phase 3 and therefore holds an exclusive right for the purposes of paragraph 5(a) of Schedule 5. Given the essential nature of this intellectual property to delivery of the project, it is therefore the only supplier able to provide the services. VIVID has considered for the purposes of paragraph 5(b) of Schedule 5 whether there are reasonable alternatives to those services and is satisfied that there are no reasonable alternatives. Techlabs has inherent knowledge of the product and the services provided under Phase 1 and Phase 2 of the Transformation Programme which is essential for the delivery of the services in Phase 3 and no other supplier was identified that is able to deliver the iProperty Cloud Solution. VIVID did not identify any other solution that was suitable to interoperate with the existing systems introduced under Phases 1 and 2 (which is essential for the purposes of VIVID's requirements).

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/083024-2025 |
| Notice type | UK5 - Transparency Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Direct award |
| Tender suitability | SME, VCSE |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 15 Dec 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 15 Dec 2025 |
| Contract period | 5 Jan 2026 - 30 Jun 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £2,500,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Pending |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | VIVID HOUSING LTD |
| Locality | PORTSMOUTH |
| Post town | Portsmouth |
| Postcode | PO2 8HB |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ3 Hampshire and Isle of Wight |
| ITL 3 | TLJ31 Portsmouth |
| Local authority | Portsmouth |
| Electoral ward | Nelson |
| Westminster constituency | Portsmouth North |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | TECHLABS LONDON |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 15 Dec 2025 at 16:03 - Award - UK5 - Transparency Notice - https://www.find-tender.service.gov.uk/Notice/083024-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/083024-2025
  15th December 2025 - Transparency notice on Find a Tender

## Notice URLs

- https://techlabs.london
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05f605. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-05f605.json.