---
title: "Social Media Moderation Tool"
ocid: "ocds-h6vhtk-05f835"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05f835"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-05f835.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-05f835.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "TRANSPORT FOR LONDON"
published: "2026-02-24"
---

# Social Media Moderation Tool

Buyer: TRANSPORT FOR LONDON  
Current stage: Award  
OCID: ocds-h6vhtk-05f835

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05f835)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-05f835.json)

## Summary

The procurement process for "Social Media Moderation Tool" is managed by Transport for London, a public authority in central government located at 5 Endeavour Square, London, UK. The contract focuses on IT services, specifically the supply of software to manage user-generated comments on social media. This procurement falls under the category of services and aims to ensure online community standards are maintained. The contract amendment was announced on 24th February 2026, following an initial contract awarded on 17th December 2025. The procurement method employed was limited, below threshold competition. The project commenced on 24th July 2025, with a potential one-year extension option, originally scheduled to conclude on 23rd July 2027.

This tender offers excellent opportunities for small and medium-sized enterprises specialising in IT services, software development, or digital engagement solutions. Businesses with expertise in developing moderation tools can benefit significantly, as they will be instrumental in providing solutions that align with digital community guidelines. Companies that are agile enough to offer tailored tools for comment moderation can leverage this opportunity to establish long-term relationships with public authorities, such as Transport for London, and facilitate their expansion into government contracts. The supplier chosen for this contract is BrandBastion, a firm that is expected to bring expertise and innovation in digital moderation software solutions.

## Notice

Transport for London's comment moderation tool requirement is for software to manage user-generated comments on social media platforms, ensuring they adhere to specific guidelines and community standards. The tool will be used by TfL's digital engagement team to help prevent spam, filter out offensive content, and maintain a positive online environment.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/016543-2026 |
| Notice type | UK10 - Contract Change Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Below threshold - limited competition |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 24 Feb 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 23 Jul 2025 |
| Contract period | 11 Feb 2026 - 23 Jul 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £67,300 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | TRANSPORT FOR LONDON |
| Locality | LONDON |
| Post town | East London |
| Postcode | E20 1JN |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI41 Hackney and Newham |
| Local authority | Newham |
| Electoral ward | Stratford Olympic Park |
| Westminster constituency | Stratford and Bow |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | BRANDBASTION |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 24 Feb 2026 at 15:00 - ContractAmendment - UK10 - Contract Change Notice - https://www.find-tender.service.gov.uk/Notice/016543-2026
- 17 Dec 2025 at 16:01 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/084001-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/016543-2026
  24th February 2026 - Contract change notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/084001-2025
  17th December 2025 - Contract details notice on Find a Tender

## Notice URLs

- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05f835. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-05f835.json.
