---
title: "Colville Heat Network - Metering and Billing Services Contract"
ocid: "ocds-h6vhtk-05f8fc"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05f8fc"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-05f8fc.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-05f8fc.json"
source: "Find A Tender Service"
current_stage: "Tender"
buyer: "LONDON BOROUGH OF HACKNEY"
published: "2025-12-18"
---

# Colville Heat Network - Metering and Billing Services Contract

Buyer: LONDON BOROUGH OF HACKNEY  
Current stage: Tender  
OCID: ocds-h6vhtk-05f8fc

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## Summary

The London Borough of Hackney has initiated a procurement process for the "Colville Heat Network - Metering and Billing Services Contract," targeting the energy and utilities industry. This contract aims to secure a specialist provider to handle metering and billing services for the Colville Heat Network, covering data management, customer billing, and more. Located in Hackney, London, this tender is at the "tender" stage of procurement, with an expression of interest deadline set for 2nd February 2026, and an anticipated contract period from 22nd April 2026 to 30th June 2040. The procurement follows a multi-stage competitive flexible procedure, inviting requests to participate rather than full tenders initially, and plans to shortlist up to five suppliers for the invitation to tender stage.

This contract presents significant business opportunities, particularly for companies specialising in utility services, energy metering, and customer billing systems. It is ideal for businesses experienced in delivering long-term metering and billing services, particularly those capable of complying with regulatory standards and managing complex data systems. The procurement method is a selective procedure favouring businesses that can meet specific economic, technical, and service delivery criteria, making it a compelling opportunity for small and medium-sized enterprises (SMEs) seeking to establish or expand their presence in the public sector utility services market.

## Notice

Hackney Council is seeking to appoint a specialist utility services provider to deliver a long-term Metering and Billing (M&B) service for the Colville Heat Network. The contract will cover the full lifecycle of metering and billing operations, including data management, customer billing, payment collection, customer service, and regulatory compliance. The appointed supplier will work closely with Hackney's DBOM (Design, Build, Operate and Maintain) contractor to ensure efficient service delivery to around 1,300 residential and commercial connections across the Colville and Britannia developments. The contract will be for an initial term of 8 years, with options to extend up to 14 years in total.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/084326-2025 |
| Notice type | UK4 - Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Competitive flexible procedure |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 18 Dec 2025 |
| Submission deadline | 22 Jan 2026 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 21 Apr 2026 - 30 Jun 2040 |
| Recurrence | 2039-07-01 |

## Values

| Field | Value |
| --- | --- |
| Tender value | £800,000 |
| Lots value | £800,000 |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Active |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LONDON BOROUGH OF HACKNEY |
| Locality | HACKNEY |
| Post town | East London |
| Postcode | E8 1DY |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI41 Hackney and Newham |
| Local authority | Hackney |
| Electoral ward | Hackney Central |
| Westminster constituency | Hackney South and Shoreditch |
| Delivery location | TLI41 Hackney and Newham |

## CPV Codes

### Divisions

- 38 - Laboratory, optical and precision equipments (excl. glasses)
- 50 - Repair and maintenance services
- 65 - Public utilities

### Codes

- 38551000 - Energy meters
- 50324100 - System maintenance services
- 65500000 - Meter reading service

## Release History

- 18 Dec 2025 at 12:26 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/084326-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/084326-2025
  18th December 2025 - Tender notice on Find a Tender
- https://www.londontenders.org
  The associated tender documents are available to download via Hackney Council's e-tendering portal (ProContract). Interested suppliers must register on the portal to access and download all procurement documents relating to this opportunity.

## Notice URLs

- http://www.hackney.gov.uk
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05f8fc. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-05f8fc.json.