--- title: "Advice and Support Coordination Workers" ocid: "ocds-h6vhtk-05fad0" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05fad0" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-05fad0.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-05fad0.json" source: "Find A Tender Service" current_stage: "Planning" buyer: "EAST SUFFOLK AND NORTH ESSEX NHS FOUNDATION TRUST" published: "2025-12-19" --- # Advice and Support Coordination Workers Buyer: EAST SUFFOLK AND NORTH ESSEX NHS FOUNDATION TRUST Current stage: Planning OCID: ocds-h6vhtk-05fad0 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05fad0) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-05fad0.json) ## Summary The East Suffolk and North Essex NHS Foundation Trust is in the planning stage for a tender titled "Advice and Support Coordination Workers," categorised under community health services. Located in the region of UKH14, the procurement involves selecting a provider under the Provider Selection Regime, adhering to the Health Care Services Regulations 2023. The contract, valued at £108,712 annually, is slated to begin with a standstill period initiated on 19th December 2025, with representations due by 6th January 2026. This tender focuses on delivering community health services through Ipswich Citizens Advice, highlighting an evolving healthcare procurement landscape aimed at streamlining service provision and improving community outcomes. This tender represents a significant opportunity for businesses specialising in community health services, particularly those experienced in social prescribing interventions and capable of delivering quality and innovative solutions. Ideal candidates would be organisations that exhibit expertise in digital referral pathways, outreach initiatives for vulnerable patients, and integration with existing healthcare systems like REACT. Firms focused on cost-effective service delivery, improving patient access, reducing health inequalities, and ensuring sustainable support are well-positioned to capitalise on this tender, providing they can demonstrate strong collaborative partnerships and adherence to key performance indicators. The emphasis on holistic and tailored community support aligns well with businesses dedicated to improving public health and addressing social determinants of health through strategic interventions. ## Notice Advice and Support Coordination Workers ### Lot Information Lot 1 This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The publication of this notice marks on 19 December 2025 is the start of the standstill period. Representations by providers must be made to decision makers by 6 January 2026. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR. Additional information: 2.The contract title and reference. Title: REACT Advice and support coordination workers, Ipswich Citizens Advice. Reference: ESNEFT3037 3.The name and address of the registered office or principal place of business of the provider to whom an award is to be made. Ipswich Citizens Advice Registered office address: 19 Tower Street, Ipswich, Suffolk, IP1 3BE Company number: 3438957 Charity Registration number: 1064862 4.A description of the relevant health care services to which the contract relates, including the most relevant CPV code Description - Advice and Support Services CPV Code - 85323000-9 - Community health services, but only in respect of community health services which are delivered to individuals 5.The approximate lifetime value of the contract. PS108,712 (incl VAT) per annum 6.Details of the award decision-makers. Key Individuals - East Suffolk and North Essex NHS Foundation Trust (ESNEFT) Service Lead - REACT 7.A statement explaining the award decision-makers' reasons for selecting the chosen provider, with reference to the key criteria. Key Criteria: 1. Quality and Innovation - The provider has consistently delivered high-quality social prescribing interventions, evidenced any positive patient feedback and strong engagement with REACT clinicians. They have introduced innovative approaches such as digital referral pathways and proactive outreach for vulnerable patients. Performance against KPIs (e.g., referral turnaround times and patient satisfaction) has been strong with no complaints and high compliance with safeguarding standards. 2. Value - The provider has delivered significant value under the current contract by addressing social determinants of health, reducing escalation of issues that often lead to clinical interventions. Evidence of cost-effectiveness: interventions prevent unnecessary hospital use and improve patient quality of life. Strong integration with REACT and community partners ensures efficient use of resources and maximizes impact per pound spent. Positive feedback and outcome data support the provider's ability to deliver high-value services. 3. Integration, collaboration, and service sustainability - The provider has demonstrated strong integration with REACT and community partners, ensuring seamless referral pathways and holistic patient support. Collaboration is evident through joint case management and participation in multidisciplinary meetings. The service has maintained continuity despite workforce challenges, showing resilience and commitment to patient care. Current delivery aligns with ICS priorities and supports system-wide objectives for admission avoidance and population health improvement 4. Improving access, reducing health inequalities, and facilitating choice - The provider has demonstrated strong commitment to improving access through flexible referral pathways and outreach to hard-to-reach populations. Evidence of reducing health inequalities includes targeted support for individuals facing financial hardship, housing insecurity, and social isolation. Patient choice is facilitated through tailored interventions and collaborative care planning, ensuring services reflect individual needs and preferences. Positive feedback and engagement metrics confirm the provider's effectiveness in promoting equity and choice 5. Social Value - Delivered timely and effective social prescribing support, reducing GP workload and hospital admissions. Provided community-based interventions that improve patient confidence and independence. Maintained strong local partnerships, ensuring advice and support are accessible. Evidence: Positive feedback from REACT referrals, consistent engagement metrics, and collaborative working with health teams ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/085091-2025 | | Notice type | Planning Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Not Specified | | Procurement method details | Not specified | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Planning | ## Dates | Field | Value | | --- | --- | | Publication date | 19 Dec 2025 | | Submission deadline | Not specified | | Future notice date | 19 Dec 2025 | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £108,712 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Planned | | Lots status | Planned | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | EAST SUFFOLK AND NORTH ESSEX NHS FOUNDATION TRUST | | Locality | COLCHESTER | | Post town | Colchester | | Postcode | CO4 5JL | | Country | England | | ITL 1 | TLH East (England) | | ITL 2 | TLH3 Essex | | ITL 3 | TLH34 Essex Haven Gateway | | Local authority | Colchester | | Electoral ward | Mile End | | Westminster constituency | Colchester | | Delivery location | TLH14 Suffolk CC | ## CPV Codes ### Divisions - 85 - Health and social work services ### Codes - 85323000 - Community health services ## Release History - 19 Dec 2025 at 16:22 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/085091-2025 ## Notice URLs - https://atamis-1928.my.site.com/s/Welcome - https://www.esneft.nhs.uk/ ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05fad0. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-05fad0.json.