---
title: "NHM Retail Merchandise Management System"
ocid: "ocds-h6vhtk-05fb9d"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05fb9d"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-05fb9d.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-05fb9d.json"
source: "Find A Tender Service"
current_stage: "Tender"
buyer: "NATURAL HISTORY MUSEUM"
published: "2026-04-22"
---

# NHM Retail Merchandise Management System

Buyer: NATURAL HISTORY MUSEUM  
Current stage: Tender  
OCID: ocds-h6vhtk-05fb9d

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## Summary

The Natural History Museum in London has initiated a public procurement process for a Retail Merchandise Management System. This tender focuses on computer equipment and supplies, specifically including Point of Sale (POS) software package and development services. The procurement method is open and follows a competitive flexible procedure, currently in the tender stage. Prospective suppliers are invited to submit their expressions of interest by 19th May 2026, following an enquiry period ending on 8th May 2026. The contract is valued at approximately £530,000 (excluding VAT) and is expected to stretch over five years, beginning on 21st September 2026, with potential renewals extending until 2036.

This opportunity presents significant prospects for companies specialising in retail management systems, POS software development, and business transaction software installation and support. The competitive nature of the tender process allows businesses of various sizes, including SMEs, to demonstrate their capability and innovation in delivering computer equipment and related services. Companies that can ensure seamless implementation, configuration, and ongoing support of software and hardware solutions stand to gain from NHM's contract. This tender could facilitate business growth through a prominent association with a prestigious institution, fostering expertise and expanding service portfolios within the central government sector in the United Kingdom.

## Notice

NHM is seeking to identify and appoint a supplier to provide a Retail Merchandise Management solution, including implementation, configuration and ongoing support, plus software licenses and associated hardware For more information about this opportunity, please visit the eSourcing portal at: https://www.delta-esourcing.com/tenders/UK-UK-London:-Computer-equipment-and-supplies./6JX2HCUF93 To respond to this opportunity, please click here: https://www.delta-esourcing.com/respond/6JX2HCUF93

### Lot Information

Lot 1

Renewal: The Contract may be extended beyond the Initial Term on a maximum of 5 (five) occasions, for a period of up to 1 (one) year on each occasion at NHM's sole discretion.

### Planning Information

The NHM has already conducted an RFI under PCR2015 which has established that most of our requirements are achievable, subject to time and budget. 
To support the finalisation of our requirements and inform the forthcoming tender process, we are undertaking targeted engagement with the market on specific areas. 
To respond to this pre-market engagement exercise, please click here: https://www.delta-esourcing.com/respond/G6P6EA2TB4
Suppliers should review the document within the document repository section and complete the MS form linked in the document by 17:00 on 16/01/2026.
NHM may select a smaller number of suppliers for follow-up clarification or discussion. Selection will be based on the relevance or clarity of responses. For clarity, this selection will not determine any shortlist for award.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/036836-2026 |
| Notice type | UK4 - Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Competitive flexible procedure |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Planning, Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 22 Apr 2026 |
| Submission deadline | 8 May 2026 |
| Future notice date | 16 Mar 2026 |
| Award date | Not specified |
| Contract period | 20 Sep 2026 - 20 Sep 2031 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £530,000 |
| Lots value | £530,000 |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Active |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NATURAL HISTORY MUSEUM |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW7 5BD |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI33 Kensington & Chelsea and Hammersmith & Fulham |
| Local authority | Kensington and Chelsea |
| Electoral ward | Brompton & Hans Town |
| Westminster constituency | Kensington and Bayswater |
| Delivery location | TLI London |

## CPV Codes

### Divisions

- 30 - Office and computing machinery, equipment and supplies except furniture and software packages
- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 30200000 - Computer equipment and supplies
- 48110000 - Point of sale (POS) software package
- 48400000 - Business transaction and personal business software package
- 72212110 - Point of sale (POS) software development services

## Release History

- 22 Apr 2026 at 16:31 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/036836-2026
- 22 Dec 2025 at 14:05 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/085426-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/036836-2026
  22nd April 2026 - Tender notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/085426-2025
  22nd December 2025 - Preliminary market engagement notice on Find a Tender

## Notice URLs

- https://www.delta-esourcing.com/respond/6JX2HCUF93
- https://www.delta-esourcing.com/respond/G6P6EA2TB4
- https://www.delta-esourcing.com/tenders/UK-UK-London:-Computer-equipment-and-supplies./6JX2HCUF93
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05fb9d. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-05fb9d.json.