---
title: "Hampshire local authority pilot chatbot FRA084 (Lot1)"
ocid: "ocds-h6vhtk-05fba0"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05fba0"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-05fba0.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-05fba0.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "WASTE & RESOURCES ACTION PROGRAMME"
published: "2025-12-22"
---

# Hampshire local authority pilot chatbot FRA084 (Lot1)

Buyer: WASTE & RESOURCES ACTION PROGRAMME  
Current stage: Award  
OCID: ocds-h6vhtk-05fba0

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-05fba0.json)

## Summary

The Waste & Resources Action Programme (WRAP), based in Banbury, United Kingdom, recently completed a public procurement process titled "Hampshire local authority pilot chatbot FRA084 (Lot1)" under the environmental services category. This procurement aimed to design and build a WhatsApp chatbot to improve awareness around food waste and recycling. The procurement was conducted through a limited competition method, below the threshold, and is now in the award stage with the contract status marked as active. The project commenced on 22nd December 2025 and is scheduled to conclude on 27th March 2026, with potential extensions available if necessary.

This tender provides significant opportunities for businesses capable of delivering digital communication solutions within the environmental sector. Given the specialized nature of the tender, companies like Whistlejacket London, which was awarded the contract, are well-suited to contribute with innovative and scalable chatbot solutions. Businesses that can integrate digital technologies to enhance public information campaigns about sustainability and recycling stand to benefit from such procurement opportunities conducted by public bodies like WRAP.

## Notice

To design and build a WhatsApp chatbot experience, which will form a key part of the intervention. The chatbot will work alongside other print, web and social materials to help increase the salience of food waste and the importance of recycling. For more information about this opportunity, please visit the Delta eSourcing portal at: https://www.delta-esourcing.com/tenders/UK-UK-Banbury:-Environmental-services./RPP62HA6AJ To respond to this opportunity, please click here: https://www.delta-esourcing.com/respond/RPP62HA6AJ

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/085430-2025 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Below threshold - limited competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 22 Dec 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 19 Dec 2025 |
| Contract period | 22 Dec 2025 - 27 Mar 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £12,430 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WASTE & RESOURCES ACTION PROGRAMME |
| Locality | BANBURY |
| Post town | Oxford |
| Postcode | OX16 0AH |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ1 Berkshire, Buckinghamshire and Oxfordshire |
| ITL 3 | TLJ14 Oxfordshire CC |
| Local authority | Cherwell |
| Electoral ward | Banbury Cross and Neithrop |
| Westminster constituency | Banbury |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | WHISTLEJACKET LONDON |

## CPV Codes

### Divisions

- 90 - Sewage, refuse, cleaning and environmental services

### Codes

- 90700000 - Environmental services

## Release History

- 22 Dec 2025 at 14:05 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/085430-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/085430-2025
  22nd December 2025 - Contract details notice on Find a Tender

## Notice URLs

- https://www.delta-esourcing.com/respond/RPP62HA6AJ
- https://www.delta-esourcing.com/tenders/UK-UK-Banbury:-Environmental-services./RPP62HA6AJ
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05fba0. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-05fba0.json.