---
title: "Iken Cloud Case Management System for Legal Services"
ocid: "ocds-h6vhtk-05fcf3"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05fcf3"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-05fcf3.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-05fcf3.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "DACORUM BOROUGH COUNCIL"
published: "2025-12-23"
---

# Iken Cloud Case Management System for Legal Services

Buyer: DACORUM BOROUGH COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-05fcf3

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05fcf3)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-05fcf3.json)

## Summary

Dacorum Borough Council has successfully completed a procurement process for an Iken Cloud Case Management System for Legal Services, which falls under the industry category of software package and information systems. The direct procurement method was utilised, specifically identified as "Below threshold - without competition," to ensure a seamless transition from the Iken Desktop version that was retired on 1 October 2025. The service location is Hemel Hempstead, UK, with the active contract running from 1 December 2025 to 30 November 2028. The total contract value is £51,125, excluding the one-off initial onboarding and training fee of £18,400. This award stage reflects the contract being in its complete status, with documents related to the contract published on 23 December 2025.

This tender offers significant business growth opportunities, particularly for suppliers in the software and technology sectors, who specialise in developing and managing cloud-based case management systems. Small- and medium-sized enterprises (SMEs), particularly those with a focus on cloud solutions for public sector legal services, are ideally positioned to leverage this contract for future opportunities. It aligns well with businesses that cater to digital transformation and legal technology needs within government sectors, ensuring continuity and minimised disruption of services for entities like Dacorum Borough Council.

## Notice

Iken Desktop version was retired 01/10/25. The cloud based system will allow the legal team to continue to carry out legal work for the Council without disruption. There is a one off initial fee included in the fee of PS18,400 for onboarding and training.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/086004-2025 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Direct |
| Procurement method details | Below threshold - without competition |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 23 Dec 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 30 Nov 2025 |
| Contract period | 1 Dec 2025 - 30 Nov 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £51,125 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DACORUM BOROUGH COUNCIL |
| Locality | HEMEL HEMPSTEAD |
| Post town | Hemel Hempstead |
| Postcode | HP1 1DN |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH2 Bedfordshire and Hertfordshire |
| ITL 3 | TLH27 South West Hertfordshire |
| Local authority | Dacorum |
| Electoral ward | Hemel Hempstead Town |
| Westminster constituency | Hemel Hempstead |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | IKEN BUSINESS |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 23 Dec 2025 at 17:09 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/086004-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/086004-2025
  23rd December 2025 - Contract details notice on Find a Tender

## Notice URLs

- http://www.iken.co.uk
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05fcf3. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-05fcf3.json.