---
title: "Internal mail & Courier Services"
ocid: "ocds-h6vhtk-05fcf8"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05fcf8"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-05fcf8.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-05fcf8.json"
source: "Find A Tender Service"
current_stage: "Tender"
buyer: "NORFOLK COMMUNITY HEALTH AND CARE NHS TRUST"
published: "2026-03-12"
---

# Internal mail & Courier Services

Buyer: NORFOLK COMMUNITY HEALTH AND CARE NHS TRUST  
Current stage: Tender  
OCID: ocds-h6vhtk-05fcf8

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## Summary

The procurement process initiated by Norfolk Community Health and Care NHS Trust focuses on securing internal mail and courier services across Norfolk, Suffolk, and Cambridgeshire. The competitive flexible procedure is currently in the tender stage, with the deadline for expression of interest set for April 17, 2026. The tender is valued at £13 million (gross amount £15.6 million) and is aimed at delivering services including mail, pathology, equipment, and ad hoc items. It is classified under the industry category of services, specifically post and courier services, aligning with the public authority's ambition to optimise fleet utilisation and reduce emissions. The procurement method involves a selective approach, with a two-stage process under the Light Touch Regime where 3 to 5 successful bidders will advance to the second stage. The procurement covers regions including UKH1 and UKH12, with electronic submissions required through the specified portal.

This tender presents a significant opportunity for businesses involved in logistics and courier services looking to expand their footprint within the public healthcare sector. Companies with capabilities in efficient route design, operational scalability, and sustainability initiatives, such as electric vehicle fleets, are well-positioned to benefit. The contract also favours participation from small and medium enterprises (SMEs) and voluntary, community and social enterprises (VCSEs), promoting inclusive competition. With the potential for increased volumes due to organisational changes among participating NHS Trusts, successful bidders can leverage this contract to refine their service offerings and align with long-term public sector goals. The offering of variant bids for a full electric vehicle fleet solution underscores the importance of innovative, cost-effective and environmentally sustainable service models.

## Notice

Internal courier services for mail, pathology, equipment and other ad hoc items of both scheduled and unscheduled requirements, across Norfolk, Suffolk and Cambridgeshire. Keeping the courier transport service as a single, non-regional requirement reflects the way the participating Trusts operate across a wide and overlapping geographic footprint. If the service were divided into regional lots, items routinely crossing regional boundaries would require additional handovers between providers, introducing extra cost, delay, and operational risk, as well as duplicating vehicles and mileage. A single service model instead enables suppliers to design efficient, mixed-Trust routes that better reflect real demand, reduce "empty running", and optimise fleet utilisation. This approach supports improved value for money for the NHS while also helping to deliver sustainability benefits through fewer journeys and lower emissions, aligning with the NHS ambition to reach net zero carbon by 2040.

### Lot Information

Lot 1

Options: Tenderers are invited to submit variant bids alongside their compliant bid, specifically offering a full electric vehicle (EV) fleet solution for delivery of the Services. Variant bids are requested (but not mandatory) and will be evaluated as a separate tender submission to the compliant bid. Where a tenderer submits a variant bid, this will be treated as the submission of two tenders: (1) a compliant bid meeting the Authority's stated requirements, and (2) a variant bid based on a full EV fleet proposal. Either tender may be accepted and awarded by the Authority. Tenderers should note that the same quality submission (method statements and supporting quality information) will be used to evaluate both the compliant and variant bids, with the variant bid assessed on the basis of its proposed fleet model and associated commercial and operational implications.

Renewal: Two options to extend for up to 12 months each.

### Planning Information

Conduct pre market engagement to determine optimal contract term and industry capability and capacity.
Please complete the following form; https://forms.office.com/e/UqYpbtxkfk

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/022439-2026 |
| Notice type | UK4 - Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Competitive flexible procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Planning, Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 12 Mar 2026 |
| Submission deadline | 31 Mar 2026 |
| Future notice date | 27 Jan 2026 |
| Award date | Not specified |
| Contract period | 30 Sep 2026 - 30 Sep 2029 |
| Recurrence | 2031-01-31 |

## Values

| Field | Value |
| --- | --- |
| Tender value | £13,000,000 |
| Lots value | £13,000,000 |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Active |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NORFOLK COMMUNITY HEALTH AND CARE NHS TRUST |
| Additional buyers | CAMBRIDGESHIRE & PETERBOROUGH FOUNDATION TRUST; CAMBRIDGESHIRE COMMUNITY SERVICES NHS TRUST; NORFOLK AND SUFFOLK NHS FOUNDATION TRUST; NORTH WEST ANGLIA NHS FOUNDATION TRUST |
| Locality | NORWICH |
| Post town | Norwich |
| Postcode | NR2 3TU |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH4 Cambridgeshire and Peterborough |
| ITL 3 | TLH41 Peterborough |
| Local authority | Peterborough |
| Electoral ward | Ravensthorpe |
| Westminster constituency | Peterborough |
| Delivery location | TLH1 East Anglia, TLH12 Cambridgeshire CC |

## CPV Codes

### Divisions

- 64 - Postal and telecommunications services

### Codes

- 64100000 - Post and courier services

## Release History

- 12 Mar 2026 at 15:18 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/022439-2026
- 23 Dec 2025 at 17:26 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/086010-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/022439-2026
  12th March 2026 - Tender notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/086010-2025
  23rd December 2025 - Preliminary market engagement notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/Attachment/A-13184
  Letter inviting bidders to take part in this tender process.

## Notice URLs

- https://atamis-1928.my.site.com/s/Welcome
- https://forms.office.com/e/UqYpbtxkfk
- https://www.cambscommunityservices.nhs.uk/
- https://www.legislation.gov.uk/ukpga/2023/54/contents
- https://www.norfolkcommunityhealthandcare.nhs.uk/
- https://www.nsft.nhs.uk
- https://www.nwangliaft.nhs.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05fcf8. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-05fcf8.json.