--- title: "Provision to renew the existing eTVD and mobile ticket scanning app" ocid: "ocds-h6vhtk-05fd0a" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05fd0a" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-05fd0a.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-05fd0a.json" source: "Find A Tender Service" current_stage: "Award" buyer: "WEST MIDLANDS TRAINS LIMITED" published: "2025-12-23" --- # Provision to renew the existing eTVD and mobile ticket scanning app Buyer: WEST MIDLANDS TRAINS LIMITED Current stage: Award OCID: ocds-h6vhtk-05fd0a [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05fd0a) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-05fd0a.json) ## Summary West Midlands Trains Limited, a key player in the UK's railway services, is overseeing the provision to renew the existing eTVD and mobile ticket scanning app. This procurement falls under the industry category of custom software development services and is situated in the West Midlands region (UKG). The procurement stage has reached completion with the award status marked as active as of 23rd December 2025. The contract extension covers the period from February 2026 to January 2027. This project was negotiated without publication due to the extreme urgency caused by the company's transition from private to public sector ownership, ensuring operational continuity. This tender presents opportunities for businesses specialising in software development, particularly those experienced in delivering solutions for transport and barcode scanning technologies. Firms that can provide efficient, scalable, and reliability-focused services to enhance railway operations will find this tender appealing. The direct award nature of the procurement reflects a strategic requirement to maintain and extend existing infrastructure, offering a stable business growth opportunity for companies familiar with the constraints and regulatory environments of public sector contracts. ## Notice This is a renewal of the existing electronic Ticket Validation Database (eTVD) and mobile ticket scanning app offered by The Ticket Keeper Limited. This provides essential barcode scanning services allowing our gate lines to effectively recognize and process barcode tickets, and enables our staff on trains and at gatelines to be able to scan tickets using a handheld scanner / app on their phone. Almost two-third of journeys on LN&WMR are fulfilled to barcode tickets. This will extend the coverage by 12 months from February 2026 to January 2027 calendar months. ### Lot Information Lot 1 This is a variation to extend the existing contract. Variation of the essential barcode scanning services allowing our gate lines to effectively recognize and process barcode tickets, and our staff on trains and at gate lines to be able to scan tickets using a handheld scanner / app on their phone. ### Procurement Information West Midland Trains is in the process of transferring from private sector ownership to public sector ownership under the Department for Transport. As part of this transition , responsibility of the existing contract for ticket validation database and ticketscanning app must continue without interruption to ensure operational continuity and compliance with statutory and regulatory obligations. There is insufficient time to design, advertise, run, evaluate and award a compliant procurement procedure prior to the transfer date (February 1st 2026). The authority is not permitted to let new contracts during the transition period but is permitted to make a direct award to ensure continuity. The authority considers that the proposed direct award is justified under Regulation 15 of the Utilities Contracts Regulations 2016. the circumstances giving rise to the urgency are: * the transfer from private to public ownership, which constitutes an exceptional and time critical event. *the urgency was not caused by West Midland Trains actions or inaction and could not reasonably have been mitigated through advance planning within the available timeframe. West Midland Trains therefore consider the conditions for a direct award under Regulation 15 of the Utilities Contracts Regulations 2016 are met, and that publication of this transparency notice under Regulation 16 is appropriate to ensure openness and compliance with procurement law ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/086037-2025 | | Notice type | Award Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Limited | | Procurement method details | Negotiated without publication of a contract notice | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Award | ## Dates | Field | Value | | --- | --- | | Publication date | 23 Dec 2025 | | Submission deadline | Not specified | | Future notice date | Not specified | | Award date | 11 Dec 2017 | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Complete | | Lots status | Not specified | | Awards status | Active | | Contracts status | Active | ## Buyer | Field | Value | | --- | --- | | Main buyer | WEST MIDLANDS TRAINS LIMITED | | Locality | LONDON | | Post town | Central London | | Postcode | EC4A 3AG | | Country | England | | ITL 1 | TLI London | | ITL 2 | TLI3 Inner London - West | | ITL 3 | TLI35 Westminster and City of London | | Local authority | City of London | | Electoral ward | Castle Baynard | | Westminster constituency | Cities of London and Westminster | | Delivery location | TLG West Midlands (England) | ## CPV Codes ### Divisions - 72 - IT services: consulting, software development, Internet and support ### Codes - 72230000 - Custom software development services ## Release History - 23 Dec 2025 at 23:05 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/086037-2025 ## Notice URLs - http://www.westmidlandsrailway.co.uk ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05fd0a. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-05fd0a.json.