---
title: "Mobile TIS Envoy Refresh Programme"
ocid: "ocds-h6vhtk-05fd19"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05fd19"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-05fd19.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-05fd19.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "WEST MIDLANDS TRAINS LIMITED"
published: "2025-12-24"
---

# Mobile TIS Envoy Refresh Programme

Buyer: WEST MIDLANDS TRAINS LIMITED  
Current stage: Award  
OCID: ocds-h6vhtk-05fd19

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-05fd19.json)

## Summary

The procurement process for the "Mobile TIS Envoy Refresh Programme" conducted by West Midlands Trains Limited involves renewing the current mobile Ticket Issuing System equipment used for on-board services and revenue protection. This initiative falls under the services industry category, with a focus on developing transaction processing and custom software, specifically involving hardware necessities such as new printers and retail solutions. The procurement has reached the award stage, with the contract titled "Supply and Support of Portable Ticketing System- New" currently active. The deadline for operational continuity is the transition date of 1st February 2026. The procurement method was limited, with a direct award made to ensure continuity due to the urgent requirements associated with the public sector ownership transition of the organisation.

This tender provides significant business growth opportunities, particularly for enterprises specialising in retail solutions for ticketing systems and hardware development within the railway services sector. Companies with expertise in transaction processing software development and the provision of portable ticketing hardware will find this opportunity aligns well with their capabilities. The contract ensures businesses can engage in high-priority public sector projects, contributing to operational performance improvements for public transportation systems across various regions in the United Kingdom, including UKC, UKD, UKE, UKF, UKG, UKH, UKI, UKJ, and UKK.

## Notice

Renewal of The current mobile Ticket Issuing System equipment (On-Board & Revenue Protection) . Procure a new Zebra enterprise retail solution and printer via Worldline. Retail Equipment for retail of Rail Passenger Tickets by Senior Conductors and Revenue Protection teams

### Lot Information

Lot 1

Procurement of the Mobile Ticketing replacement project. The renewal will be for the following: *Printers for ticket staff- New kit to replace current, which are at end of life. *Project management and implementation costs *New Retail Solutions for kit

### Procurement Information

West Midland Trains is in the process of transferring from private sector ownership to public sector ownership under the Department for Transport. As part of this transition , responsibility of the existing contract for the Mobile Ticket issuing system must continue without interruption to ensure operational continuity and compliance with statutory and regulatory obligations. There is insufficient time to design, advertise, run, evaluate and award a compliant procurement procedure prior to the transfer date (February 1st 2026). The authority is not permitted to let new contracts during the transition period but is permitted to make a direct award to ensure continuity. The authority considers that the proposed direct award is justified under Regulation 15 of the Utilities Contracts Regulations 2016. the circumstances giving rise to the urgency are: * the transfer from private to public ownership, which constitutes an exceptional and time critical event. *the urgency was not caused by West Midland Trains actions or inaction and could not reasonably have been mitigated through advance planning within the available timeframe. West Midland Trains therefore consider the conditions for a direct award under Regulation 15 of the Utilities Contracts Regulations 2016 are met, and that publication of this transparency notice under Regulation 16 is appropriate to ensure openness and compliance with procurement law

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/086061-2025 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 24 Dec 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 1 Dec 2017 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WEST MIDLANDS TRAINS LIMITED |
| Locality | LONDON |
| Post town | Central London |
| Postcode | EC4A 3AG |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | City of London |
| Electoral ward | Castle Baynard |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLI London, TLJ South East (England), TLK South West (England) |

## CPV Codes

### Divisions

- 44 - Construction structures and materials; auxiliary products to construction (except electric apparatus)
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 44316400 - Hardware
- 72232000 - Development of transaction processing and custom software

## Release History

- 24 Dec 2025 at 09:49 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/086061-2025

## Notice URLs

- https://www.westmidlandsrailway.co.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05fd19. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-05fd19.json.