---
title: "CCGANI Case Management System"
ocid: "ocds-h6vhtk-05fe26"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05fe26"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-05fe26.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-05fe26.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "BUSINESS SERVICES ORGANISATION ITS"
published: "2026-02-17"
---

# CCGANI Case Management System

Buyer: BUSINESS SERVICES ORGANISATION ITS  
Current stage: Award  
OCID: ocds-h6vhtk-05fe26

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## Summary

The Business Services Organisation ITS has awarded a contract for the CCGANI Case Management System to Fluent Technology Limited. This procurement process falls under the industry category of IT services, specifically consulting, software development, Internet, and support, and takes place in Belfast, Northern Ireland. The procurement stage has been completed with the award being activated on 17 February 2026. The contract is set for a period starting from 1 February 2026 and ending on 30 January 2028, with a possible extension until 30 January 2029. The procurement method utilised was a direct award, justified by the intellectual property rights held by the current supplier, Fluent Technology Limited. Additionally, there is an anticipated system upgrade scheduled before October 2026.

This tender presents significant opportunities for businesses engaged in IT services specialising in case management systems, software development, and system upgrades. Firms adept in navigating legal frameworks related to data retention and statutory requirements will find this contract particularly suited to their expertise. SMEs with a strong background in implementing and maintaining bespoke IT solutions within the health and social care sector can leverage this contract to enhance their portfolio and create lasting partnerships with government bodies, given the unique and high-demand nature of CCGANI's services. Additionally, businesses experienced in working with devolved regulations in Northern Ireland are well-positioned to benefit from participating in similar future procurement exercises.

## Notice

Guardian Case Informtaion System (GCIS) holds data on CCGANI's cases involving children and young people who are subject to public law and adoption proceedings. This includes all case management data, case review information, performance reporting data and the tool assists in responses to Data Subject Access Requests (DSAR's) and FOIs. CCAGNI's guardian and administrative staff use GCIS system to centrally record and update the status of all its cases and without this system CCAGNI would not have a centralised repository of case data and ultimately would not have an online tool to fulfil its statutory function. % of the 7 staff Children Court Guardian Agency staff use GCIS including 5 self-employed guardians who also access the system. It is important to note that the demand for CCGANI services is evergrowing with the Agencys greatest challenge being its ability to allocate cases to Guardians, in a timely way. Allocation of cases is done via this system. Due to the nature of the work CCAGNI undertakes, the GCIS system is a very unique requirement to this particular Arm's Length Body (ALB) within the Health and Social Care System. A new retendering exercise began following the approval of the existing contract extension to allow sufficient time to scope a further business case. CCGANI plan to start the re-tendering exercise as soon as we have secured the extension of the existing contract (due to expire on 31st January 2026). CCGANI have one know "upgrade" included as the SOW (statement of works) which needs undertaken in advance of next October (2026). DHCNI have not approved additional spend in terms of maintenance/upgrades. These are to be submitted as additional busines cases if required. There is one known upgrade which has been approved to be undertaken in advance of October 2026.

### Procurement Information

he current supplier owns the intellectual property rights of the GCIS system and due to the nature of the work CCGANI undertakes (and its statutory obligations), the GCIS system is very unique to CCGANI. It is important to note that the demand for CCGANI services is ever-growing with the Agencys greatest challenge being its ability to allocate cases to guaradians, in a timely way and current system holds all the data replating to childrens cases. Due to the legal obligations around data retention (up to 7 years) it is important we maintain the current system until such times as the retendering exercise is complete.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/014403-2026 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Direct award |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 17 Feb 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 18 Dec 2025 |
| Contract period | 1 Feb 2026 - 30 Jan 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £180,000 |
| Contracts value | £180,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | BUSINESS SERVICES ORGANISATION ITS |
| Additional buyers | BUSINESS SERVICES ORGANISATION PROCUREMENT AND LOGISTICS SERVICE |
| Locality | BELFAST |
| Post town | Northern Ireland |
| Postcode | BT2 8DQ |
| Country | Northern Ireland |
| ITL 1 | TLN Northern Ireland |
| ITL 2 | TLN0 Northern Ireland |
| ITL 3 | TLN06 Belfast |
| Local authority | Belfast |
| Electoral ward | Central |
| Westminster constituency | Belfast South and Mid Down |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | FLUENT TECHNOLOGY |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 17 Feb 2026 at 15:06 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/014403-2026
- 30 Dec 2025 at 13:25 - Award - UK6 - Contract Award Notice - https://www.find-tender.service.gov.uk/Notice/086435-2025
- 30 Dec 2025 at 13:15 - Award - UK5 - Transparency Notice - https://www.find-tender.service.gov.uk/Notice/086432-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/014403-2026
  17th February 2026 - Contract details notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/086435-2025
  30th December 2025 - Contract award notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/086432-2025
  30th December 2025 - Transparency notice on Find a Tender

## Notice URLs

- http://www.flexigrant.com
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05fe26. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-05fe26.json.