---
title: "Employee Assistance Programme"
ocid: "ocds-h6vhtk-05ff7b"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05ff7b"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-05ff7b.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-05ff7b.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "TRANSPORT FOR WALES"
published: "2026-01-05"
---

# Employee Assistance Programme

Buyer: TRANSPORT FOR WALES  
Current stage: Award  
OCID: ocds-h6vhtk-05ff7b

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05ff7b)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-05ff7b.json)

## Summary

The Employee Assistance Programme contract, titled "Employee Assistance Programme", was procured by Transport for Wales, an established buyer based in Pontypridd, UK. This procurement falls under the services category, specifically focusing on guidance and counselling services, and is conducted across the region of UKL. It reached the award stage on 5th January 2026, with an active contract established with People Asset Management Limited. This procurement involved a limited method through a lawful call-off under the Crown Commercial Service Dynamic Purchasing System (DPS) Framework RM6296. The contract's details emphasise 24/7 counselling support, digital wellbeing tools, and critical incident services, aiming to enhance employee wellbeing across Wales.

This tender presents significant opportunities for businesses specialising in counselling, digital wellbeing, and occupational health services. Organisations capable of providing comprehensive health and wellbeing services nationwide, especially those focusing on employee assistance, can benefit from this contract. With requirements for timely therapy access, robust reporting, and extensive coverage, companies with strong infrastructure and responsive support systems are well-positioned to gain traction in this sector. The emphasis on quality, with an 80% weighting on quality criteria, further opens prospects for businesses known for high standards in psychological assessments and wellbeing initiatives.

## Notice

Provision of Employee Assistance Programme (EAP) services, including 24/7 counselling support, digital wellbeing tools, critical incident response, and proactive wellbeing initiatives for Transport for Wales employees.

### Lot Information

Lot 1

Transport for Wales seeks to appoint a provider under the Crown Commercial Service Dynamic Purchasing System (DPS) Framework RM6296 - Occupational Health, Employee Assistance Programme. The service will include 24/7 confidential counselling support, digital and telephonic access, wellbeing tracking tools, and proactive initiatives such as webinars and face-to-face sessions. Additional requirements include critical incident support, legal and financial advice, and enhanced psychological assessments. The provider must ensure nationwide coverage across Wales, timely access to therapy, and robust management information reporting aligned with TfW's wellbeing strategy.

### Procurement Information

This award was made following a further competition under the Crown Commercial Service Dynamic Purchasing System (DPS) RM6296 - Occupational Health and Related Services. The DPS was established with prior publication, and call-offs are conducted by inviting all relevant admitted suppliers. Separate prior publication is not required for individual call-offs, making this award lawful under the DPS rules.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/000371-2026 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 5 Jan 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 5 Jan 2026 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £180,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | TRANSPORT FOR WALES |
| Locality | PONTYPRIDD |
| Post town | Cardiff |
| Postcode | CF37 4TH |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL5 South East Wales |
| ITL 3 | TLL51 Central Valleys and Bridgend |
| Local authority | Rhondda Cynon Taf |
| Electoral ward | Pontypridd Town |
| Westminster constituency | Pontypridd |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | PEOPLE ASSET MANAGEMENT |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85312300 - Guidance and counselling services

## Release History

- 5 Jan 2026 at 14:49 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/000371-2026

## Notice URLs

- https://tfw.wales/
- https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA50685

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05ff7b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-05ff7b.json.