---
title: "Enterprise Content Management Product Selection"
ocid: "ocds-h6vhtk-0601e3"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0601e3"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0601e3.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0601e3.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "THAMES WATER UTILITIES LIMITED"
published: "2026-06-15"
---

# Enterprise Content Management Product Selection

Buyer: THAMES WATER UTILITIES LIMITED  
Current stage: Award  
OCID: ocds-h6vhtk-0601e3

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-0601e3.json)

## Summary

Thames Water Utilities Limited, located in Reading, UK, has completed the procurement of an Enterprise Content Management (ECM) platform to efficiently handle unstructured and semi-structured content such as documents, emails, and images. This process, initiated through a selective competitive flexible procedure, concluded with the contract intended for a five-year term starting on 30th June 2026, with options for extensions up to a maximum of eight years. The main procurement category is goods, specifically targeting software packages and information systems, with a total contract value of £5,000,000. The procurement follows UK data protection regulations and aims to ensure robust governance and security capabilities. The tendering process concluded with the award status pending as of 15th June 2026, and a standstill period up to 25th June 2026.

This tender provides a strategic opportunity for large-scale businesses, particularly those specialising in software and information systems, to deliver innovative ECM solutions to manage enterprise content effectively. Providers capable of ensuring seamless integration with existing systems, robust security measures, and intuitive user experiences are well-placed to benefit from this contract. It supports business growth by offering a significant contract value and long-term partnership prospects with Thames Water, a leading UK utility company. Additionally, the opportunity allows businesses to showcase their capacity to deliver cost-effective solutions with strong support and sustainability capabilities, enhancing their reputation and market presence within the utilities sector.

## Notice

Thames Water Utilities Limited seeks to procure an Enterprise Content Management (ECM) platform. The scope excludes implementation or professional services The ECM solution will manage unstructured and semi?structured content including documents, records, emails, images, and collaboration artifacts, with robust governance, security, retention and discovery capabilities. The Authority intends to award a single contract covering software subscription/licenses. Thames Water reserves the right to refine the award criteria. Thames Water reserves the right to refine the award criteria. Please note that that deadline for asking for access to the PSQ & submitting of the PSQ is Monday, 2 February 2026, at 10 am.

### Lot Information

Lot 1

Options: The full scope of the services to be provided and any options that may be considered throughout the term of the agreement, is set out in the Specification issued within the Invitation to Negotiate (ITN) document.

Renewal: Thames Water envisages that the contract will be awarded for an initial term of 3 years with options to extend by 1 year or longer, up to a maximum overall term of 8 years.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/056311-2026 |
| Notice type | UK6 - Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Selective |
| Procurement method details | Competitive flexible procedure |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 15 Jun 2026 |
| Submission deadline | 23 Jan 2026 |
| Future notice date | Not specified |
| Award date | 14 Jun 2026 |
| Contract period | 29 Jun 2026 - 29 Jun 2031 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £5,000,000 |
| Lots value | £5,000,000 |
| Awards value | £5,000,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Pending |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THAMES WATER UTILITIES LIMITED |
| Locality | READING |
| Post town | Reading |
| Postcode | RG1 8DB |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ1 Berkshire, Buckinghamshire and Oxfordshire |
| ITL 3 | TLJ16 Berkshire West |
| Local authority | Reading |
| Electoral ward | Thames |
| Westminster constituency | Reading Central |
| Delivery location | TLI London, TLJ South East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SER SOLUTIONS UNITED KINGDOM |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 15 Jun 2026 at 15:03 - Award - UK6 - Contract Award Notice - https://www.find-tender.service.gov.uk/Notice/056311-2026
- 8 Jan 2026 at 13:29 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/001467-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/056311-2026
  15th June 2026 - Contract award notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/001467-2026
  8th January 2026 - Tender notice on Find a Tender

## Notice URLs

- https://forms.office.com/e/ZBHfT3K4bT
- https://www.doxis.com/en/
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0601e3. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0601e3.json.