--- title: "Provision of Non-Emergency Patient Transport (NEPTS) for North West England" ocid: "ocds-h6vhtk-060285" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-060285" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-060285.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-060285.json" source: "Find A Tender Service" current_stage: "Tender" buyer: "NHS LANCASHIRE AND SOUTH CUMBRIA INTEGRATED CARE BOARD" published: "2026-01-09" --- # Provision of Non-Emergency Patient Transport (NEPTS) for North West England Buyer: NHS LANCASHIRE AND SOUTH CUMBRIA INTEGRATED CARE BOARD Current stage: Tender OCID: ocds-h6vhtk-060285 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-060285) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-060285.json) ## Summary NHS Shared Business Services, on behalf of several NHS Integrated Care Boards such as NHS Lancashire & South Cumbria, NHS Greater Manchester, and others, is launching an open tender for the Provision of Non-Emergency Patient Transport Services (NEPTS) across North West England. This process, conducted under the Provider Selection Regime, aims to appoint service providers for transport services classified under the industry category of health services, with each lot targeting specific regions: Cheshire and Merseyside, Greater Manchester and Derby with Derbyshire, and Lancashire & South Cumbria along with North East & North Cumbria. The procurement is currently in the tender stage, with the proposal submission deadline set for 27th February 2026, and contracts anticipated to commence on 30th June 2026 for an initial five-year term, extendable by three years. This tender presents a substantial opportunity for businesses specialising in patient transport services, due to its significant collective contract value of approximately £468 million GBP and the provision for distinct regional lots, enabling specialisation and focussed service delivery. Companies with expertise in managing routine, unplanned, and time-critical patient transports such as those for haemodialysis or oncology treatments, are well-suited to compete. Suppliers are encouraged to submit electronic bids optimally configured for any of the three lots, with flexibility for potential success in one or more lots, enhancing business growth and regional presence in the healthcare transport sector. ## Notice NHS Shared Business Services, acting as an agent for the following NHS Integrated Care Boards: NHS Lancashire & South Cumbria ICB, NHS Greater Manchester ICB, NHS Cheshire and Merseyside ICB, NHS North East and North Cumbria ICB, and NHS Derby and Derbyshire ICB Who will be launching a procurement for the Provision of Non-Emergency Patient Transport Services (NEPTS) across Lancashire, Greater Manchester, Cheshire, Merseyside, Cumbria and part of Derbyshire. The scope of services will include: * Planned Patient Transport: Routine transport for outpatient appointments. * Unplanned Patient Transport: Transport for patient discharges and short-notice bookings. * Enhanced Priority Service Transport: Time-critical transport for patients attending haemodialysis or oncology treatments. The contract opportunity will be structured into three LOTs, each covering specific geographical areas: * LOT 1: Cheshire and Merseyside * LOT 2: Greater Manchester (GM) and Derby and Derbyshire (Glossop Place) * LOT 3: Lancashire & South Cumbria (L&SC) and North East & North Cumbria (North Cumbria Place) The contracts awarded under each Lot will have an initial term of five years from expected Service Commencement date 01 April 2027 with an option to extend the initial term by a further three years to expire on 31 March 2035. ### Lot Information Cheshire and Merseyside Lot 1 - Cheshire & Merseyside Service Delivery Each lot will use the same three (3) service specifications and include Planned Patient Transport: Routine transport for outpatient appointments Unplanned Patient Transport: Transport for patient discharges and short-notice bookings Enhanced Priority Service Transport: Time-critical transport for patients attending haemodialysis or oncology treatments. The Relevant Authority anticipates that it will appoint a Service Provider for each Lot separately. Each Lot is standalone and will be evaluated and awarded separately from the other Lots. A Service Provider may be successful in more than one Lot. Options: There is a three year extension option at the end of the five year contract term post service commencement which applies to each lot. Greater Manchester (GM) and Derby and Derbyshire (Glossop Place) Greater Manchester & Derby & Derbyshire Service Delivery. Each lot will use the same three (3) service specifications and include Planned Patient Transport: Routine transport for outpatient appointments Unplanned Patient Transport: Transport for patient discharges and short-notice bookings Enhanced Priority Service Transport: Time-critical transport for patients attending haemodialysis or oncology treatments. The Relevant Authority anticipates that it will appoint a Service Provider for each Lot separately. Each Lot is standalone and will be evaluated and awarded separately from the other Lots. A Service Provider may be successful in more than one Lot. Options: There is a three year extension option at the end of the five year contract term post service commencement which applies to each lot. Lancashire & South Cumbria, North East & North Cumbria Lancashire & South Cumbria, North East & North Cumbria Service Delivery Each lot will use the same three (3) service specifications and include Planned Patient Transport: Routine transport for outpatient appointments Unplanned Patient Transport: Transport for patient discharges and short-notice bookings Enhanced Priority Service Transport: Time-critical transport for patients attending haemodialysis or oncology treatments. The Relevant Authority anticipates that it will appoint a Service Provider for each Lot separately. Each Lot is standalone and will be evaluated and awarded separately from the other Lots. A Service Provider may be successful in more than one Lot. Options: There is a three year extension option at the end of the five year contract term post service commencement which applies to each lot. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/001739-2026 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 9 Jan 2026 | | Submission deadline | 27 Feb 2026 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 29 Jun 2026 - 31 Mar 2035 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £468,477,808 | | Lots value | £468,477,808 | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Active | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | NHS LANCASHIRE AND SOUTH CUMBRIA INTEGRATED CARE BOARD | | Locality | PRESTON | | Post town | Preston | | Postcode | PR1 8XB | | Country | England | | ITL 1 | TLD North West (England) | | ITL 2 | TLD4 Lancashire | | ITL 3 | TLD45 Mid Lancashire | | Local authority | Preston | | Electoral ward | City Centre | | Westminster constituency | Preston | | Delivery location | TLD North West (England) | ## CPV Codes ### Divisions - 85 - Health and social work services ### Codes - 85100000 - Health services ## Release History - 9 Jan 2026 at 10:54 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/001739-2026 ## Notice URLs - https://portal.us.bn.cloud.ariba.com/dashboard/public/appext/comsapsbncdiscoveryui#/RfxEvent/preview/1110002024?anId=ANONYMOUS - https://www.lancashireandsouthcumbria.icb.nhs.uk ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-060285. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-060285.json.