---
title: "OPX Support Services"
ocid: "ocds-h6vhtk-0602e8"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0602e8"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0602e8.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0602e8.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "STUDENT LOANS COMPANY"
published: "2026-02-27"
---

# OPX Support Services

Buyer: STUDENT LOANS COMPANY  
Current stage: Award  
OCID: ocds-h6vhtk-0602e8

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0602e8)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-0602e8.json)

## Summary

The Student Loans Company, a public authority within the central government located in Darlington, United Kingdom, has completed the procurement process titled "OPX Support Services," which pertains to support services for the OPX software solution. The direct award was made to DeskOPX Ltd, an SME based in London, due to the exclusive intellectual property rights held by the supplier. The contract commenced on 23rd January 2026 and is set to conclude on 30th November 2028, covering the software support within the Glasgow region. As part of the procurement process, key documents and metrics including incident response and resolution times have been agreed upon.

This contract offers substantial growth opportunities for businesses specialising in software support services as evidenced by the CPV classification code 72261000. Companies with technical expertise and exclusive rights to specific software solutions, such as DeskOPX Ltd, are well-positioned to benefit from such direct procurement methods. Moreover, this tender underscores the potential for similar SMEs to secure contracts in the software support sector, leveraging intellectual property and technical specialisation to create unique business opportunities within public sector procurement frameworks in the UK.

## Notice

Support for OPX software solution

### Procurement Information

Schedule 5 PA23 - point 5 5 The following conditions are met in relation to the public contract- (a)due to a particular supplier having intellectual property rights or other exclusive rights, only that supplier can supply the goods, services or works required, and (b)there are no reasonable alternatives to those goods, services or works.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/018055-2026 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Direct award |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 27 Feb 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 9 Jan 2026 |
| Contract period | 23 Jan 2026 - 30 Nov 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £450,000 |
| Contracts value | £450,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | STUDENT LOANS COMPANY |
| Locality | GLASGOW |
| Post town | Glasgow |
| Postcode | G5 8DF |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC3 Tees Valley |
| ITL 3 | TLC33 Darlington |
| Local authority | Darlington |
| Electoral ward | Red Hall & Lingfield |
| Westminster constituency | Darlington |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | DESKOPX |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72261000 - Software support services

## Release History

- 27 Feb 2026 at 15:28 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/018055-2026
- 13 Jan 2026 at 12:08 - Award - UK6 - Contract Award Notice - https://www.find-tender.service.gov.uk/Notice/002612-2026
- 9 Jan 2026 at 14:05 - Award - UK5 - Transparency Notice - https://www.find-tender.service.gov.uk/Notice/001892-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/018055-2026
  27th February 2026 - Contract details notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/002612-2026
  13th January 2026 - Contract award notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/001892-2026
  9th January 2026 - Transparency notice on Find a Tender

## Notice URLs

- http://www.deskopx.com
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0602e8. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0602e8.json.