---
title: "TFL Equity in Motion - Calm spaces for neurodivergent customers"
ocid: "ocds-h6vhtk-06031d"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06031d"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-06031d.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-06031d.json"
source: "Find A Tender Service"
current_stage: "Planning"
buyer: "TRANSPORT FOR LONDON"
published: "2026-01-09"
---

# TFL Equity in Motion - Calm spaces for neurodivergent customers

Buyer: TRANSPORT FOR LONDON  
Current stage: Planning  
OCID: ocds-h6vhtk-06031d

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## Summary

Transport for London (TfL) is currently in the planning stage for a project titled "TFL Equity in Motion - Calm spaces for neurodivergent customers." This initiative, classified under the services category, focuses on developing solutions that provide neurodivergent individuals with calm, quiet spaces on the TfL transport network. The project aims to explore whether off-the-shelf products can meet these needs effectively. The initial engagement involves a market sounding questionnaire, with submissions due by 5th February 2026. The initiative is located in London, UK, and is part of TfL's ongoing efforts to enhance inclusivity within its public transport network, aligning with their "Equity in Motion" strategy.

This tender presents opportunities for businesses specialising in building installation work, advertising, and marketing services. Companies with innovative solutions or products that cater to neurodiverse needs, and those experienced in creating inclusive environments, will find this an excellent opportunity for growth. With potential trials set to take place at the Paddington Elizabeth line station's main concourse, businesses that can offer effective, easy-to-implement solutions in real-world operational settings will be well-equipped to compete. Engaging with this initiative not only offers market exposure but also enables firms to contribute to improving accessibility on one of the world's busiest transport systems.

## Notice

This preliminary engagement notice is issued by Transport for London (TfL) and seeks to obtain market feedback on potential solutions to give neurodivergent customers a calm, quiet space when travelling on the TfL public transport network. Its primary objective is to assess whether an off-the-shelf product can effectively meet the needs of neurodivergent customers, operate successfully within a live operational environment, and identify potential risks and opportunities across supply, operations, and cost models. TfL's customer inclusion strategy, Equity in Motion, sets out how we are unlocking opportunity for Londoners by breaking down unfair barriers to travel. We are continuously looking for ways to make our network more inclusive and accessible. Approximately 10 million journeys are made on TfL's public transport network per day, making for a busy, bustling, sensory-overloaded system. Given the transport system is over a century old, it was not designed to consider neurological difference; it falls far short of the principles and best practice showcased in PAS 6463: Design for the Mind: Neurodiversity & the Built Environment. The overarching objectives of exploring a calm, quiet or seclusion space are to: - Test a possible solution to make our network more inclusive for neurodivergent customers - Meet our duties under the Equality Act and the Public Sector Equality Duty - TfL is looking to trial a product in a busy operational environment to test appetite and usage. - Space has been identified on the main concourse at Paddington Elizabeth line station. We want to understand market capability and harness innovation.

### Planning Information

This Preliminary engagement notice and Market Sounding Questionnaire (MSQ) is issued by Transport for London (TfL) and seeks to obtain market feedback on potential solutions to give neurodivergent customers a calm, quiet space when travelling on the TfL public transport network.  
Its primary focus is to better understand whether an off-the-shelf product can cater for neurodivergent customers, be suitable for a live operational environment, any risks and opportunities in relation to supply and operation and cost models.  
This exercise does not form part of any formal procurement process. All responses will be carefully considered but will not bind TfL to any approach to the procurement, nor will responses be treated as conveying any promise or commitment on the part of the respondent. 
This preliminary engagement notice (PEN) is to inform the market of TfL's potential upcoming business requirements. Prior to commencing any procurement activities, we wish to better understand the market appetite by requesting you register your interest by completing the MS forms questionnaire: https://forms.office.com/e/m6REeiACvK by the deadline of 5pm on Friday 6th February 2026. 
Please email emeliawilson@tfl.gov.uk and bediakilic@tfl.gov.uk to obtain supporting documentation and/ or if you have any questions in regards to this opportunity. 
TfL reserves the right to conduct further market engagement in the future if required.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/001985-2026 |
| Notice type | UK2 - Preliminary Market Engagement Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 9 Jan 2026 |
| Submission deadline | Not specified |
| Future notice date | 6 Feb 2026 |
| Award date | Not specified |
| Contract period | 30 Sep 2026 - 1 Oct 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planning |
| Lots status | Planning |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | TRANSPORT FOR LONDON |
| Locality | LONDON |
| Post town | East London |
| Postcode | E20 1JN |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI41 Hackney and Newham |
| Local authority | Newham |
| Electoral ward | Stratford Olympic Park |
| Westminster constituency | Stratford and Bow |
| Delivery location | TLI London |

## CPV Codes

### Divisions

- 45 - Construction work
- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 45300000 - Building installation work
- 79340000 - Advertising and marketing services

## Release History

- 9 Jan 2026 at 15:38 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/001985-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/001985-2026
  9th January 2026 - Preliminary market engagement notice on Find a Tender

## Notice URLs

- https://forms.office.com/e/m6REeiACvK
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06031d. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-06031d.json.