---
title: "GRC Cloud Service"
ocid: "ocds-h6vhtk-060493"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-060493"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-060493.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-060493.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "STUDENT LOANS COMPANY"
published: "2026-01-27"
---

# GRC Cloud Service

Buyer: STUDENT LOANS COMPANY  
Current stage: Award  
OCID: ocds-h6vhtk-060493

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-060493)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-060493.json)

## Summary

The Student Loans Company, a central government authority located in Darlington, United Kingdom, has completed a procurement process for the re-procurement of a Governance, Risk, and Compliance (GRC) Cloud Service. The contract was awarded through a direct award method to MetricStream UK Limited, a large supplier based in Cheltenham. This process was justified under legal provisions due to potential compatibility and technical challenges associated with changing suppliers. The procurement pertains to the delivery of compliance software packages, and the contract was signed on 23 January 2026, commencing on the same day. The contract remains active until 20 January 2028, with configuration services available on a call-off basis to meet evolving business requirements.

This procurement offers substantial opportunities for businesses involved in developing and enhancing compliance and governance software solutions, particularly those capable of providing technical and professional services needed for cloud-based systems. Businesses specialising in GRC systems and similar software solutions with existing relationships in public sector procurement would find this an attractive growth opportunity, especially those that offer specialised technical capabilities and support services that can integrate seamlessly with government operations. Such procurements emphasize the importance of maintaining strategic supplier relationships to overcome technical difficulties and ensure continuous service delivery in critical government operations.

## Notice

Re-procurement of Governance, Risk and Compliance (GRC) Cloud service.

### Procurement Information

A change in supplier would result in incompatibility and disproportionate technical difficulties. Therefore, a Direct Award to MetricStream is justified under Schedule 5, paragraph 7: Additional or repeat goods, services or works 7. The public contract concerns the supply of goods, services or works by the existing supplier which are intended as an extension to, or partial replacement of, existing goods, services or works in circumstances where- (a) a change in supplier would result in the contracting authority receiving goods, services or works that are different from, or incompatible with, the existing goods, services or works, and (b) the difference or incompatibility would result in disproportionate technical difficulties in operation or maintenance.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/006988-2026 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Direct |
| Procurement method details | Direct award |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 27 Jan 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 13 Jan 2026 |
| Contract period | 23 Jan 2026 - 20 Jan 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £538,048 |
| Contracts value | £538,048 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | STUDENT LOANS COMPANY |
| Locality | DARLINGTON |
| Post town | Darlington |
| Postcode | DL1 1RW |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC3 Tees Valley |
| ITL 3 | TLC33 Darlington |
| Local authority | Darlington |
| Electoral ward | Red Hall & Lingfield |
| Westminster constituency | Darlington |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | METRICSTREAM |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48170000 - Compliance software package

## Release History

- 27 Jan 2026 at 10:58 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/006988-2026
- 13 Jan 2026 at 12:33 - Award - UK6 - Contract Award Notice - https://www.find-tender.service.gov.uk/Notice/002632-2026
- 13 Jan 2026 at 12:27 - Award - UK5 - Transparency Notice - https://www.find-tender.service.gov.uk/Notice/002625-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/006988-2026
  27th January 2026 - Contract details notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/002632-2026
  13th January 2026 - Contract award notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/002625-2026
  13th January 2026 - Transparency notice on Find a Tender

## Notice URLs

- http://www.metricstream.com
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-060493. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-060493.json.