---
title: "HaloITSM"
ocid: "ocds-h6vhtk-06057d"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06057d"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-06057d.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-06057d.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "LONDON BOROUGH OF HACKNEY"
published: "2026-01-14"
---

# HaloITSM

Buyer: LONDON BOROUGH OF HACKNEY  
Current stage: Award  
OCID: ocds-h6vhtk-06057d

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06057d)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-06057d.json)

## Summary

The procurement process described involves the London Borough of Hackney as the buyer, focusing on the provision of an IT Service Management system, HaloITSM. This contract falls under the services industry category and was completed in the region of UKI41, United Kingdom. The procurement reached the award and contract stage, with the contract being active and covering the period from 1 December 2025 to 30 November 2027. This contract was valued at £162,534 and was signed on 28 November 2025. The procurement method was categorised as 'Below threshold - unknown', indicating it may have utilised a simplified procurement process.

This tender presents potential growth opportunities for large businesses capable of delivering IT service management solutions, particularly in providing license management software packages and software supply services. HALO SERVICE SOLUTIONS LTD, a large-scale business, secured the contract, highlighting the demand for established firms with robust service portfolios. Businesses specialising in software services, particularly those with experience in public sector contracts, may find similar opportunities appealing to expand their reach into sub-central government markets like that of the London Borough of Hackney.

## Notice

The Council's IT Service Management system, HaloITSM.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/003026-2026 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Below threshold - unknown |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 14 Jan 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 28 Nov 2025 |
| Contract period | 1 Dec 2025 - 30 Nov 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £162,534 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LONDON BOROUGH OF HACKNEY |
| Locality | LONDON |
| Post town | East London |
| Postcode | E8 1DY |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI41 Hackney and Newham |
| Local authority | Hackney |
| Electoral ward | Hackney Central |
| Westminster constituency | Hackney South and Shoreditch |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | HALO SERVICE SOLUTIONS |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48218000 - License management software package
- 72268000 - Software supply services

## Release History

- 14 Jan 2026 at 11:21 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/003026-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/003026-2026
  14th January 2026 - Contract details notice on Find a Tender

## Notice URLs

- https://usehalo.com
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06057d. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-06057d.json.