---
title: "Deaf Outreach Service"
ocid: "ocds-h6vhtk-0605d9"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0605d9"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0605d9.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0605d9.json"
source: "Find A Tender Service"
current_stage: "Tender"
buyer: "LONDON BOROUGH OF ENFIELD"
published: "2026-04-17"
---

# Deaf Outreach Service

Buyer: LONDON BOROUGH OF ENFIELD  
Current stage: Tender  
OCID: ocds-h6vhtk-0605d9

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## Summary

The London Borough of Enfield is currently in the tender stage of its procurement process to appoint a supplier for its Deaf Outreach Service. This service, classified under the health and social work services category, aims to support hearing-impaired children and young people within the borough and beyond. The successful bidder will provide resources and training to schools, colleges, families, and professionals for individuals aged 0 to 25 years. The contract, initially lasting two years with potential extensions up to four years based on performance, is conducted under an open procedure as a Light Touch Service, in accordance with the Procurement Act 2023. The tender submission deadline is set for 18 May 2026, and the service commencement is scheduled for 1 September 2026, focusing on Enfield, UK.

This tender opportunity presents significant business growth prospects, particularly for providers specialising in education and support services for disabled children and young people. Businesses with expertise in direct outreach, inclusive education strategies, and digital solutions for remote support will find this procurement appealing. The procurement process promotes competition, with criteria prioritising both quality and price. Small and medium enterprises (SMEs), as well as voluntary, community, and social enterprises (VCSEs), are highly encouraged to compete. This opportunity requires suppliers to demonstrate their relevant experience and adherence to health, safety, and data protection regulations. Successful engagement may enable businesses to expand their impact, foster robust partnerships, and reinforce their presence within the public sector.

## Notice

The London Borough of Enfield (the 'contracting authority') is seeking to appoint a suitably experienced supplier to provide a Deaf Outreach Service for children and young people who have a hearing impairment. The resultant contract will be entered with the successful supplier to provide resources and training to support schools, colleges, and families to meet the needs of hearing-impaired children and young people aged from 0 to 25 years, ensuring equal educational opportunities (please refer to the Specifications for further information). As part of this procurement process, the contracting authority undertook preliminary market engagement between January and February 2026, advertised on 15 January 2026 via the published Notice 2026/S 000-003494. The duration of the contract will be for an initial two (2) years with the option to extend up to a further one (1) year plus another one (1) year (total 4 years), subject to the supplier's performance and at the full discretion of the contracting authority, and subject to a lawful termination in accordance with the provisions of the Conditions of Contract and budget availability (please refer to Volume 4 of the procurement documents). The procurement is being run as a one stage process via an open procedure under the Procurement Act 2023 and is classified as a Light Touch Service, in accordance with Schedule 1 of the regulations. Additionally, the contracting authority will incorporate a voluntary standstill period for eight (8) working days, commencing the day on which this contract award notice has been published. The Deaf Outreach Service provides specialist support to deaf children and young people aged 0-25 years, enabling them to access the educational curriculum alongside their peers. This is a statutory requirement under the Children and Families Act 2014 and the Equality Act 2010, with delivery guided by the SEND Code of Practice. Historically, the service has operated through a combination of direct outreach, partnership working, and integration with wider SEND provision. Demand for the service has evolved in response to demographic changes and advances in assistive technology. Recent trends include increased demand, a focus on inclusive education, digital solutions for remote support, and further integration with wider SEND services. The service is shaped by both national policy and Enfield Council's SEND strategy, with all operations underpinned by safeguarding and best practice standards. The contracting authority would like to receive competitive tenders that will meet the Council's current requirements and ensure improvements to the future delivery of the service. The existing Deaf Outreach Service contract currently supports 291 Enfield children and young people, providing specialist advice, assessment, and training to families, schools, and professionals. The intention of this procurement will be to ensure continuation of high-quality, accessible support for all eligible children and young people, promoting inclusion and independence. The service shall include direct outreach, training for school staff, family support, and integration with other SEND services. Provision must be available for Enfield's children and young people, including visits to educational establishments outside of Enfield's boundary if a child or young person should attend one of these, and also within independent educational establishments if the child or young person has an Education Health, and Care Plan. Key Challenges : Meeting diverse needs Managing resources efficiently while maintaining a quality service, and Responding to demographic changes Key Stakeholders : Children Families Schools Health professionals, and Voluntary organisations The Service is driven by a commitment to improving outcomes, achieving value for money, and complying with statutory duties. The estimated maximum budget for this service is PS1,504,000 (excluding VAT and any indexations that might be agreed) over the full life of 4 years, including extensions. The contract aims to deliver a responsive, high-quality Deaf Outreach Service that employs people with the qualifications and expertise required to support children and young people, schools, and families. Strategic Aims: Promoting inclusion Improving educational attainment, and Empowering families Operational requirements include rapid response to referrals, flexible service delivery, integration with other SEND services, and robust performance monitoring (see Appendix 2 for draft Service Specification and KPIs). Expected Outcomes : Improved access to education Increased independence High satisfaction rates, and Compliance with statutory duties Further details are found within the Service Specification that is uploaded to the contracting authority's portal, Atamis, as part of the procurement documents.

### Lot Information

Lot 1

Options: The Authority reserves the right to vary the contract should they wish to change any aspect of the provision of the services and/or should any change in law which impacts on the performance of the services comes into force.

Renewal: The duration of the contract will be for an initial two (2) years with the option to extend up to a further one (1) year plus another one (1) year (total 4 years), subject to the supplier's performance and at the full discretion of the contracting authority, and subject to a lawful termination in accordance with the provisions of the Conditions of Contract and budget availability (please refer to Volume 4 of the procurement documents).

### Planning Information

The London Borough of Enfield (‘the Council) is undertaking preliminary market engagement to gather market intelligence and obtain views regarding the provision of its Deaf Outreach Service in the borough.
As part of this preliminary market engagement, the Council invites interested organisations to engage via completion of the Council’s Soft Market Test (SMT) Questionnaire, Appendix 2 of the Preliminary Market Engagement documentation. Completed SMT Questionnaires are to be submitted via the messaging page of the Council’s procurement portal, Atamis, by 12:00 noon on 5 February 2026.
Please note that interested organisations must register on the portal to submit responses. The link to the portal can be found here: https://londonboroughofenfield.my.site.com/s/Welcome . The portal can also be accessed via the Council’s website (www.enfield.gov.uk) by clicking https://www.enfield.gov.uk/services/business-and-licensing/doing-business-with-the-council#find-opportunities-to-sell-to-the-council
The purpose of this preliminary market engagement is to help inform the Council’s options and further decision making where appropriate.
For the avoidance of doubt, this preliminary market engagement notice is intended as an awareness/information gathering exercise only and is not a call to competition, is not a pre-qualification process and is not the start of a formal procurement exercise.
Participation or non-participation in this preliminary market engagement shall not prevent any potential provider participating in, nor shall it place any potential provider at an advantage in any future procurement opportunity.
Any future procurement opportunity could be published early Spring 2026. However, this timeframe is indicative only and the Council reserves the right to reschedule any forthcoming publication at any time.
Participants must also know that they should cover their own cost of participating in this preliminary market engagement and the Council is not liable for any cost incurred due to potential provider’s participation in the exercise.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/035089-2026 |
| Notice type | UK4 - Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Planning, Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 17 Apr 2026 |
| Submission deadline | 18 May 2026 |
| Future notice date | 1 Apr 2026 |
| Award date | Not specified |
| Contract period | 31 Aug 2026 - 31 Aug 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,504,000 |
| Lots value | £1,504,000 |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Active |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LONDON BOROUGH OF ENFIELD |
| Locality | ENFIELD |
| Post town | Enfield |
| Postcode | EN1 3XA |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI5 Outer London - East and North East |
| ITL 3 | TLI54 Enfield |
| Local authority | Enfield |
| Electoral ward | Town |
| Westminster constituency | Enfield North |
| Delivery location | TLI London, TLI54 Enfield |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85000000 - Health and social work services

## Release History

- 17 Apr 2026 at 10:23 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/035089-2026
- 15 Jan 2026 at 13:34 - PlanningUpdate - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/003494-2026
- 14 Jan 2026 at 15:12 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/003171-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/035089-2026
  17th April 2026 - Tender notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/003494-2026
  15th January 2026 - Preliminary market engagement notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/003171-2026
  14th January 2026 - Preliminary market engagement notice on Find a Tender

## Notice URLs

- https://londonboroughofenfield.my.site.com
- https://londonboroughofenfield.my.site.com/s/Welcome
- https://www.enfield.gov.uk
- https://www.enfield.gov.uk/services/business-and-licensing/doing-business-with-the-council#find-opportunities-to-sell-to-the-council
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0605d9. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0605d9.json.