---
title: "Redesigning Liquidlogic Workflows and Power BI Reporting for Swindon Borough Council"
ocid: "ocds-h6vhtk-0605e7"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0605e7"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0605e7.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0605e7.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "IMPROVEMENT AND DEVELOPMENT AGENCY FOR LOCAL GOVERNMENT (IDEA)"
published: "2026-02-17"
---

# Redesigning Liquidlogic Workflows and Power BI Reporting for Swindon Borough Council

Buyer: IMPROVEMENT AND DEVELOPMENT AGENCY FOR LOCAL GOVERNMENT (IDEA)  
Current stage: Award  
OCID: ocds-h6vhtk-0605e7

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0605e7)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-0605e7.json)

## Summary

The procurement process for the "Redesigning Liquidlogic Workflows and Power BI Reporting for Swindon Borough Council" was initiated by the Improvement and Development Agency for Local Government (IDeA), located in London, United Kingdom. This tender falls under the health and social work services category and seeks to address performance improvements within Swindon Borough Council. The contract was awarded to Permanent Futures Limited and is currently in the Award stage. The contract period commenced on 18th February 2026 and is set to end on 30th March 2026, but may extend for an additional period not exceeding 18 months total, depending on grant funding from the Department of Health and Social Care. The procurement utilised an open method below the threshold, allowing for broad competition amongst potential suppliers.

This tender presents substantial opportunities for businesses specialising in system configuration and report development, particularly those involved with health and social work services. It is ideally suited for companies with expertise in implementing and optimising workflow management systems like Liquidlogic, coupled with data reporting solutions such as Power BI. With the focus on reducing waiting times and improving data access, businesses that excel in these areas can provide significant value to Swindon Borough Council and potentially begin or expand their collaboration with public authorities in similar domains. Given the potential for contract renewal and the ongoing need for improvement in service efficiency, this procurement offers a fertile ground for sustained business growth in the public sector.

## Notice

PCH is offering support to all councils rated Requires Improvement by the Care Quality Commission on baseline assessments in 2025/6 which request it. Swindon Borough Council (SBC)'s Care Quality Commission Report was published in Oct 2025. CQC highlighted waiting lists and waiting times as a key area of improvement for SBC; bringing down these waiting times is a key focus for the council. CQC quote: "There were also significant numbers of people waiting for a Deprivation of Liberty Safeguards (DoLS) assessment, which could have an impact on them. We saw some evidence of an impact of long waits for occupational therapy assessments. Risk mitigation measures were in place, and the local authority had taken steps to improve these areas around assessment and review. There had been significant waiting times in assessing a variety of needs, including Care Act, occupational therapy, DoLS and financial assessments, although more recent efforts, over the last few months, had brought these waiting periods down. "Governance, accountability and risk management processes were in place; however the local authority had experienced significant delays in some of its work which had an impact on people. This included delays in assessments, reviews, waits for equipment and Deprivation of Liberty Safeguards (DoLS)." Swindon believe that their lack of access to timely data and insight is limiting strategic oversight and effective management. To test this assumption, they undertook an internal deep dive review into one of the areas that requires improvement - Care Act Review completion and timeliness. Finding of this work can be made available to successful bidders. From the above work, and after discussion with the CHIA, the following areas have been identified. These will require system configuration: * Review and reassessment forms and workflows * Needs assessment and support plan forms and workflows * The contact form is out of scope (not important for process efficiency); however, adjustments to the contact form will be considered if they resolve the issue of unplanned review requests not appearing on waiting lists SBC lacks the specialist expertise in-house to deliver the comprehensive redesign, development and implementation of the assessment, support plan, review, and reassessment process within Liquidlogic and associated PowerBI reporting suite. We are seeking a suitably skilled and experienced contractor to support with report development as well as system configuration in order to deliver meaningful versions of the required reports: * Waiting lists, for all waiting work, at service and team level, including CQC measures * Performance reports, at service, team and individual level, including CQC measures * Fully reportable review process. Including authorisation stage, allocations, and review completion rate at service and team level, for people with a long-term service (the statutory D40)

### Lot Information

Lot 1

Renewal: Funding for the Services is guaranteed up to 31 March 2026 pursuant to a contract between the IDeA and the Department of Health and Social Care (DHSC). The IDeA has been advised that funding from 1 April 2026 is expected to be provided by DHSC by way of grant funding. However, the terms of that grant have not yet been finalised. Services to be delivered from 1 April 2026 will therefore be conditional upon the IDeA receiving grant funding. Where grant funding is confirmed, the IDeA reserves the right to amend the contract as reasonably necessary to reflect any requirements flowing down from the grant conditions. Any such amendments will be limited to those necessary to ensure compliance with the grant conditions and will not materially alter the nature of the Services. If grant funding is not secured or is materially varied, the IDeA reserves the right to vary the scope of the Services, suspend performance, or terminate the contract in respect of services to be delivered from 1 April 2026, without liability The buyer is entitled at its absolute discretion to extend the contract dependant on securing funding as detailed above in project timescales. Please note extension is not bound by geographical location.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/014168-2026 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Below threshold - open competition |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 17 Feb 2026 |
| Submission deadline | 2 Feb 2026 |
| Future notice date | Not specified |
| Award date | 16 Feb 2026 |
| Contract period | 18 Feb 2026 - 30 Mar 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £39,000 |
| Lots value | £39,000 |
| Awards value | Not specified |
| Contracts value | £36,400 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | IMPROVEMENT AND DEVELOPMENT AGENCY FOR LOCAL GOVERNMENT (IDEA) |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1P 3HZ |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLI London, TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | PERMANENT FUTURES |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85000000 - Health and social work services
- 85100000 - Health services
- 85300000 - Social work and related services

## Release History

- 17 Feb 2026 at 10:37 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/014168-2026
- 14 Jan 2026 at 15:40 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/003193-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/014168-2026
  17th February 2026 - Contract details notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/003193-2026
  14th January 2026 - Tender notice on Find a Tender

## Notice URLs

- https://app.panacea-software.com/LGA-Sourcing/eRFX-Suppliers/Open.aspx?requirementId=0d18d2e2-acfd-4b39-abbd-0e34d9bd2bcb
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0605e7. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0605e7.json.