---
title: "Alternative Water & Incident Management - Request for Information (RFI)"
ocid: "ocds-h6vhtk-0606a5"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0606a5"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0606a5.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0606a5.json"
source: "Find A Tender Service"
current_stage: "Planning"
buyer: "SOUTHERN WATER SERVICES LIMITED"
published: "2026-01-15"
---

# Alternative Water & Incident Management - Request for Information (RFI)

Buyer: SOUTHERN WATER SERVICES LIMITED  
Current stage: Planning  
OCID: ocds-h6vhtk-0606a5

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## Summary

Southern Water Services Limited, a private utility in the United Kingdom, is currently in the planning stage of a procurement process concerning "Alternative Water & Incident Management." This initiative focuses on the supply of goods and services to support alternative water supply and incident management, ensuring service continuity during water supply interruptions across Kent, Sussex, Hampshire, and the Isle of Wight. Key milestones include a preliminary market engagement closing on 2nd February 2026. The procurement relates to categories such as water distribution services, emergency equipment, and document management systems, with services to begin on 1st November 2026 and possibly extending until October 2034.

This tender offers significant opportunities for businesses involved in water supply, logistics, emergency management systems, and related services. Companies specialising in bulk water tankering, bottled water supply, or incident management systems are encouraged to engage, particularly if they can offer innovative solutions for crisis response and regulatory compliance. The procurement allows for SME and VCSE participation, fostering diverse business alliances. Offering services within the designated areas 24/7, this tender provides an opportunity to expand service portfolios, establish long-term contracts, and build partnerships with Southern Water.

## Notice

Southern Water (SW) is seeking information from suppliers in relation to a potential procurement exercise. The information is not part of the procurement exercise, but your input will be critical in the development of the sourcing strategy and tender documentation. Southern Water is responsible for providing, maintaining, and operating water supply and distribution services covering the counties of Kent, Sussex, Hampshire and the Isle of Wight and providing services for the maintenance, repair, renewal, or improvement of services forming Southern Water's water distribution systems. Southern Water is seeking information on solutions for Alternative Water Supply and Incident Management to ensure continuity of service during clean water supply interruptions. In the event of an outage, whether planned or unplanned, Southern Water have a statutory obligation to provide customers with access to potable water through alternative means. We are exploring options that can help us respond quickly, maintain customer welfare, and meet regulatory requirements during such incidents. Objective of this procurement: Supply goods and/or services to provide (or support) in a means of alternative water of an approved quality and quantity to, or made available to, affected customers within a defined response time. The service is to be available 24/7/365 across Southern Water's operational areas (Kent, Sussex, Hampshire & Isle of Wight) Summary Scope: 1. Clean Bulk Water Tankering 2. Traction Only Haulage & Driver Resource 3. Static Container Deployments 4. Supply of Bottled Water 5. Bottled Water Delivery to Vulnerable Customers 6. Bottled Water Stations 7. Incident Management System A more detailed breakdown of each service element is contained within the request for information documentation on the jaggaer sourcing platform, instructions on how to access the documents are in this notice. The objectives of this RFI are to: 1. To inform the contract specification 2. To inform the procurement structure 3. To inform the contractual agreement 4. To understand the markets technical capabilities 5. To understand the markets commercial structures 6. To understand other services that may be of offered or of interest to Southern Water

### Planning Information

https://southernwater.ukp.app.jaggaer.com/esop/guest/go/opportunity/detail?opportunityId=60675
https://southernwater.ukp.app.jaggaer.com/go/03519719019BC1BEB7EB
Please not this is not a call for competition
Note: If you are already registered on Southern Water's sourcing portal please go straight to Step 2 below
If you are unregistered please follow the instructions below to register
1. Register your company on the Jaggaer sourcing portal (this is required only once)
Select the "Login or register to participate" link above and click the "Register Now" link on the home page
Accept the terms and conditions and click "Next"
Enter your correct business and user details
Note the username you chose and click "Save" when complete
You will shortly receive an email with your unique password (please keep this secure)
2. Respond to the PQQ/ITT Envelope
Login to the portal with your username/password
Click the PQQs open to all suppliers or ITTs open to all suppliers' link.
Click on the relevant PQQ/ITT
If you are seeing this notice after the closing date of 02/02/2026 and are interested in supporting this pre market engagement, please reach out to:
Luke Stone
Category & Sourcing Manager
luke.stone@southernwater.co.uk

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/003488-2026 |
| Notice type | UK2 - Preliminary Market Engagement Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 15 Jan 2026 |
| Submission deadline | Not specified |
| Future notice date | 2 Feb 2026 |
| Award date | Not specified |
| Contract period | 1 Nov 2026 - 31 Oct 2030 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planning |
| Lots status | Planning |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SOUTHERN WATER SERVICES LIMITED |
| Locality | WORTHING |
| Post town | Brighton |
| Postcode | BN13 3NX |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ2 Surrey, East and West Sussex |
| ITL 3 | TLJ27 West Sussex (South West) |
| Local authority | Worthing |
| Electoral ward | Northbrook |
| Westminster constituency | Worthing West |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 15 - Food, beverages, tobacco and related products
- 31 - Electrical machinery, apparatus, equipment and consumables; lighting
- 34 - Transport equipment and auxiliary products to transportation
- 39 - Furniture (incl. office furniture), furnishings, domestic appliances (excl. lighting) and cleaning products
- 41 - Collected and purified water
- 44 - Construction structures and materials; auxiliary products to construction (except electric apparatus)
- 48 - Software package and information systems
- 60 - Transport services (excl. Waste transport)
- 63 - Supporting and auxiliary transport services; travel agencies services
- 64 - Postal and telecommunications services
- 65 - Public utilities
- 85 - Health and social work services

### Codes

- 15981000 - Mineral water
- 15981100 - Still mineral water
- 15981200 - Sparkling mineral water
- 31518200 - Emergency lighting equipment
- 34114100 - Emergency vehicles
- 34114300 - Welfare vehicles
- 34133100 - Tankers
- 34144212 - Water-tender vehicles
- 34223340 - Tanker trailers
- 34923000 - Road traffic-control equipment
- 34992100 - Illuminated traffic signs
- 34996100 - Traffic lights
- 39225710 - Bottles
- 41110000 - Drinking water
- 44611500 - Water tanks
- 44613500 - Water containers
- 48311000 - Document management software package
- 48311100 - Document management system
- 60180000 - Hire of goods-transport vehicles with driver
- 60182000 - Hire of industrial vehicles with driver
- 60183000 - Hire of vans with driver
- 60650000 - Hire of water transport equipment with crew
- 63712700 - Traffic control services
- 64121200 - Parcel delivery services
- 65100000 - Water distribution and related services
- 65111000 - Drinking-water distribution
- 85312200 - Homedelivery of provisions

## Release History

- 15 Jan 2026 at 13:07 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/003488-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/003488-2026
  15th January 2026 - Preliminary market engagement notice on Find a Tender

## Notice URLs

- http://www.southernwater.co.uk
- https://southernwater.ukp.app.jaggaer.com/esop/guest/go/opportunity/detail?opportunityId=60675
- https://southernwater.ukp.app.jaggaer.com/esop/guest/go/opportunity/detail?opportunityId=60675https://southernwater.ukp.app.jaggaer.com/go/03519719019BC1BEB7EBPleasenotthisisnotacallforcompetitionNote:IfyouarealreadyregisteredonSouthernWater'ssourcingportalpleasegostraighttoStep2belowIfyouareunregisteredpleasefollowtheinstructionsbelowtoregister1.RegisteryourcompanyontheJaggaersourcingportal(thisisrequiredonlyonce)Selectthe"Loginorregistertoparticipate"linkaboveandclickthe"RegisterNow"linkonthehomepageAcceptthetermsandconditionsandclick"Next"EnteryourcorrectbusinessanduserdetailsNotetheusernameyouchoseandclick"Save"whencompleteYouwillshortlyreceiveanemailwithyouruniquepassword(pleasekeepthissecure)2.RespondtothePQQ/ITTEnvelopeLogintotheportalwithyourusername/passwordClickthePQQsopentoallsuppliersorITTsopentoallsuppliers'link.ClickontherelevantPQQ/ITTIfyouareseeingthisnoticeaftertheclosingdateof02/02/2026andareinterestedinsupportingthispremarketengagement,pleasereachoutto:LukeStoneCategory&SourcingManagerluke.stone@southernwater.co.uk
- https://southernwater.ukp.app.jaggaer.com/go/03519719019BC1BEB7EB
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0606a5. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0606a5.json.