---
title: "Enterprise Service Management (ESM) Solution"
ocid: "ocds-h6vhtk-0607ed"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0607ed"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0607ed.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0607ed.json"
source: "Find A Tender Service"
current_stage: "Tender"
buyer: "SCOTTISH POLICE AUTHORITY"
published: "2026-01-16"
---

# Enterprise Service Management (ESM) Solution

Buyer: SCOTTISH POLICE AUTHORITY  
Current stage: Tender  
OCID: ocds-h6vhtk-0607ed

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0607ed)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-0607ed.json)

## Summary

The Scottish Police Authority is initiating a tender process to acquire an Enterprise Service Management (ESM) Solution, targeting the IT software package industry category. The procurement process involves an open procedure, and the tender stage is currently active. The procurement is classified under the goods category and is located in the United Kingdom, specifically within the region of UKM. Interested parties are advised to submit their bids electronically, with the tender period ending on 18th February 2026 at noon. The contract is anticipated to span five years, with possible extensions at the discretion of the authority. Key dates include the anticipated upload of tender documents on 19th January 2026.

This tender presents a viable opportunity for businesses specialising in IT software packages, particularly those experienced in delivering complex Enterprise Service Management solutions. The contract's substantial duration and potential for extension provide a stable business prospect for vendors seeking long-term growth. Companies able to meet community benefit expectations, such as SME development and community engagement, and those willing to uphold the financial insurance requirements are well-suited to compete. This includes businesses offering employment, training opportunities, and possessing the capability to handle public sector requirements efficiently.

## Notice

The Authority is seeking to implement and deliver a modern Enterprise Service Management (ESM) solution.

### Lot Information

Lot 1

The Authority is seeking to appoint a suitably experienced and competent Contractor to implement and deliver a modern Enterprise Service Management (ESM) solution.

Options: The duration of the contract will be for five (5) years with the option to extend the contract a further five (5) period of up to twelve months of each period at the sole discretion of the Authority.

Renewal: The duration of the contract will be for five (5) years with the option to extend the contract a further five (5) period of up to twelve months of each period at the sole discretion of the Authority.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/004024-2026 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 16 Jan 2026 |
| Submission deadline | 18 Feb 2026 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Active |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SCOTTISH POLICE AUTHORITY |
| Locality | GLASGOW |
| Post town | Glasgow |
| Postcode | G40 4EH |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM3 West Central Scotland |
| ITL 3 | TLM32 Glasgow City |
| Local authority | Glasgow City |
| Electoral ward | Calton |
| Westminster constituency | Glasgow East |
| Delivery location | TLM Scotland |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48517000 - IT software package

## Release History

- 16 Jan 2026 at 15:48 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/004024-2026

## Notice URLs

- http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2343
- http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2363
- http://www.publictendersscotland.publiccontractsscotland.gov.uk
- http://www.spa.police.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000820696
- https://www.gov.scot/policies/public-sector-procurement/community-benefits-in-procurement/
- https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA19762

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0607ed. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0607ed.json.