---
title: "NicheRMS Support and Maintenance"
ocid: "ocds-h6vhtk-060853"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-060853"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-060853.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-060853.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "THE POLICE AND CRIME COMMISSIONER FOR AVON & SOMERSE"
published: "2026-02-16"
---

# NicheRMS Support and Maintenance

Buyer: THE POLICE AND CRIME COMMISSIONER FOR AVON & SOMERSE  
Current stage: Award  
OCID: ocds-h6vhtk-060853

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## Summary

The Police and Crime Commissioner for Avon & Somerset has concluded the renewal process for its NicheRMS Support and Maintenance Contract, a vital Records Management System for policing operations. The procurement, executed as a direct award due to intellectual property rights held by Niche Technology UK Limited, falls under the service industry category, specifically software support and maintenance. Located in Portishead, the contract spans from 24 February 2026 to 23 February 2031 with a gross value of £2,908,774. Key procurement stages include award completion in February 2026, and the contracts signifying its active status shortly thereafter.

This contract offers distinct opportunities for businesses specialising in software support and maintenance, particularly those adept at managing integrated systems within the public sector. Given that NicheRMS is proprietary, business growth potentials lie with enterprises possessing exclusive expertise or rights in handling such software systems. SMEs that can provide robust technical support or innovative solutions aligned with evolving user needs may find lucrative prospects in similar future procurement processes. This renewal highlights the importance of intellectual property in the procurement landscape, reinforcing the exclusivity and tailored expertise required.

## Notice

The Contracting Authority has previously procured a Police Records Management System (NicheRMS) licences for its policing operations. NicheRMS provides a fully integrated records management system for the police management of crime incidents, non crime incidents, intelligence, custodial processes, case file preparation and property, including tasking and workflow functionality. The Contracting Authority has renewed its NicheRMS Support and Maintenance contract.

### Procurement Information

Niche Technology UK as the Software Developer owns the intellectual property rights to NicheRMS. A direct award is therefore being applied under the Procurement Act 2023 Schedule 5, para 5

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/013818-2026 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Direct award |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 16 Feb 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 12 Jan 2026 |
| Contract period | 24 Feb 2026 - 23 Feb 2031 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £2,763,931 |
| Contracts value | £2,908,774 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THE POLICE AND CRIME COMMISSIONER FOR AVON & SOMERSE |
| Additional buyers | THE POLICE AND CRIME COMMISSIONER FOR AVON & SOMERSET |
| Locality | PORTISHEAD |
| Post town | Bristol |
| Postcode | BS20 8JJ |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK6 North Somerset, Somerset and Dorset |
| ITL 3 | TLK61 North Somerset |
| Local authority | North Somerset |
| Electoral ward | Portishead West |
| Westminster constituency | North Somerset |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | NICHE TECHNOLOGY |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72261000 - Software support services
- 72267000 - Software maintenance and repair services

## Release History

- 16 Feb 2026 at 12:41 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/013818-2026
- 19 Jan 2026 at 09:43 - Award - UK6 - Contract Award Notice - https://www.find-tender.service.gov.uk/Notice/004188-2026
- 19 Jan 2026 at 09:27 - Award - UK5 - Transparency Notice - https://www.find-tender.service.gov.uk/Notice/004179-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/013818-2026
  16th February 2026 - Contract details notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/004188-2026
  19th January 2026 - Contract award notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/004179-2026
  19th January 2026 - Transparency notice on Find a Tender

## Notice URLs

- http://www.nicherms.com
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-060853. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-060853.json.