---
title: "SWL Debt Recovery Services"
ocid: "ocds-h6vhtk-06094a"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06094a"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-06094a.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-06094a.json"
source: "Find A Tender Service"
current_stage: "Planning"
buyer: "CROYDON HEALTH SERVICES NHS TRUST"
published: "2026-01-20"
---

# SWL Debt Recovery Services

Buyer: CROYDON HEALTH SERVICES NHS TRUST  
Current stage: Planning  
OCID: ocds-h6vhtk-06094a

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06094a)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-06094a.json)

## Summary

The South West London Procurement Partnership (SWLPP), representing the Croydon Health Services NHS Trust, is spearheading the procurement process for "SWL Debt Recovery Services." This endeavour involves four NHS Trusts across the South West London regions. The procurement is in the planning stage as of 20th January 2026, with a preliminary market engagement notice already published. This procurement is categorized under "Collection agency services" and focuses on providing debt recovery services for overseas patients, private patients, and staff salary overpayments. The procurement has an estimated value of £6,000,000 and the final contract period is scheduled to start from 1st September 2026 and potentially extend to 31st August 2030. Interested parties are encouraged to engage with the process, with all communications managed electronically via the Atamis portal, and should take note of the upcoming planning milestone due on 20th February 2026.

This tender provides considerable opportunities for businesses, particularly those specialising in debt collection services, to collaborate with a consortium of NHS Trusts. Ideal candidates might include firms with robust experience in handling complex debt recovery processes and a proactive approach towards innovation and risk management. Engaging in this tender process allows businesses to not only gain insight into public healthcare debt challenges but also to expand their portfolio within the healthcare sector, generate additional revenue streams, and establish long-term relationships with major public entities. The structured and transparent process facilitated through electronic communication ensures efficient and streamlined participation for all potential bidders.

## Notice

South West London Procurement Partnership (SWLPP) on behalf of the 4 Trusts in South West London, is entering into market engagement to gain insight into the market for the following debt collection services, which will inform the strategy for the forthcoming tender, which may include 1 or all of the Trusts: 1. Overseas patient debt 2. Private patient debt 3. Staff salary overpayments The aim is to gauge market interest, obtain preliminary information from potential bidders around the proposed service and understand feasibility. This feedback will be used to inform the draft specifications.

### Planning Information

SWLPP is interested in engaging with suppliers of of debt recovery services to understand the breadth of the market and to explore opportunities for innovation and service improvement, as well as any other considerations/risks in the proposed approach. 
SWLPP is utilising an electronic tendering tool to manage this RFI exercise and communicate with potential providers. Accordingly, there will be no hard copy documents issued to potential providers and all communications with the Contracting Authority, including RFI submissions, will be conducted via Atamis: https://health-family.force.com/s/Welcome
If you have already registered on the system (e.g. to access contracts with another Health Family organisation) then there is no need to re-register.
If you have not already done so you should now register as a Supplier on the shared system.
You can register here: https://health-family.force.com/s/Welcome
It is free to register on the portal and it can be accessed at any time of day providing you have a working internet connection. If you find that you need any advice or support in registering please contact the Atamis helpdesk using the following details:
Phone: 0800 9956035
E-mail: support-health@atamis.co.uk
Opening times 8am - 6pm
An Atamis Supplier guide can be accessed by clicking on this link:
https://atamis-1928.my.salesforce.com

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/004598-2026 |
| Notice type | UK2 - Preliminary Market Engagement Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 20 Jan 2026 |
| Submission deadline | Not specified |
| Future notice date | 6 Apr 2026 |
| Award date | Not specified |
| Contract period | 31 Aug 2026 - 31 Aug 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £5,000,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planning |
| Lots status | Planning |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CROYDON HEALTH SERVICES NHS TRUST |
| Additional buyers | EPSOM AND ST HELIER UNIVERSITY HOSPITALS NHS TRUST; KINGSTON AND RICHMOND HOSPITAL NHS FOUNDATION TRUST; ST GEORGE'S UNIVERSITY HOSPITALS NHS FOUNDATION TRUST |
| Locality | CROYDON |
| Post town | Croydon |
| Postcode | CR7 7YE |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI34 Wandsworth |
| Local authority | Wandsworth |
| Electoral ward | Tooting Broadway |
| Westminster constituency | Tooting |
| Delivery location | TLI London |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79940000 - Collection agency services

## Release History

- 20 Jan 2026 at 09:15 - PlanningUpdate - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/004598-2026
- 19 Jan 2026 at 17:49 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/004548-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/004598-2026
  20th January 2026 - Preliminary market engagement notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/004548-2026
  19th January 2026 - Preliminary market engagement notice on Find a Tender

## Notice URLs

- https://atamis-1928.my.salesforce.com
- https://health-family.force.com/s/Welcome
- https://www.croydonhealthservices.nhs.uk/
- https://www.epsom-sthelier.nhs.uk/
- https://www.kingstonhospital.nhs.uk/
- https://www.legislation.gov.uk/ukpga/2023/54/contents
- https://www.stgeorges.nhs.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06094a. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-06094a.json.