---
title: "Regulatory Case Management and Integrated Document Management Solution"
ocid: "ocds-h6vhtk-060a0f"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-060a0f"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-060a0f.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-060a0f.json"
source: "Find A Tender Service"
current_stage: "Planning"
buyer: "LONDON BOROUGH OF BARNET"
published: "2026-01-20"
---

# Regulatory Case Management and Integrated Document Management Solution

Buyer: LONDON BOROUGH OF BARNET  
Current stage: Planning  
OCID: ocds-h6vhtk-060a0f

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## Summary

The London Borough of Barnet, a public authority under sub-central government, is currently in the planning phase of a procurement process aimed at implementing a Regulatory Case Management and Integrated Document Management Solution. The key focus is to enhance various council services by integrating case and document management systems. The procurement process is currently at the pre-market engagement stage, with important dates including a supplier engagement event scheduled for 3 February 2026. This project targets services such as planning, public protection, and housing regulatory services within the region of London, UKI71, in the UK. The scope includes gathering market insights to inform the final procurement approach with an estimated value of up to £266,000 annually over a proposed three-year contract term, beginning on 1 April 2027, extendable to 31 March 2035.

This tender process presents significant opportunities for businesses specialising in regulatory case management solutions, particularly those with integrated electronic document and records management functionalities. Companies with expertise in cloud-native or SaaS solutions offering workflow automation and interoperability with existing council systems are particularly well-suited. It presents an excellent opportunity for small and medium-sized enterprises (SMEs) at both local and national levels to showcase innovative solutions capable of enhancing compliance, efficiency, and user experience within public services. Suppliers are encouraged to participate in the supplier engagement event to demonstrate their capabilities and explore potential collaboration models for delivering this comprehensive management solution.

## Notice

The London Borough of Barnet is undertaking Pre-Market Engagement (PME) to gather insights and inform its procurement strategy for a comprehensive regulatory case management solution with integrated electronic document and records management capabilities. This solution will support multiple council services by streamlining workflows, ensuring compliance, and improving user experience. Purpose of Engagement: Assess market capability and interest, Gather feedback on proposed service requirements, Understand innovation and best practices, Inform the final procurement approach. Scope of Services: Our current platform supports end-to-end case management and document handling across the following service areas: Planning Building Control Gazetteer (LLPG/LSG) Public Protection (including Community Safety, Counter Fraud, Environmental Health, Food Safety, Scientific Services, Trading Standards) Commercial and Property Licensing Housing Regulatory Services The future solution should deliver: Integrated case and document management for Regulatory Services. Workflow automation to improve efficiency and compliance. Robust search and retrieval capabilities, including metadata and Gazetteer integration. Scalable architecture (cloud-native or SaaS preferred) with strong security and accessibility compliance. Interoperability with existing council systems (GIS, CRM, finance, and reporting tools). Online license application and payment functionality, as well as mobile inspection solutions Ideally a full Gazetteer Management System solution including: Full GMS solution for LLPG and LSG Type 3 LSG (including ASD) Commitment to ensuring solution keeps pace with requirements and best practice to allow authority to deliver compliant LLPG and LSG commitments under DSA Ability to maintain BLPU provenance polygons Efficient workflows including batch process for updating multiple properties based on common address change scenarios Comprehensive access to authority (and relevant database tables) data to support bespoke data extraction and reporting (expectation of select access to database tables and views, or comprehensive API) Ability to store a limited number of local (non-DTF field) data including officer notes If not a full GMS solution, then: BS7666 compliant gazetteer tool for use by system modules Automation of imports and updates, both Full and sequential Change Only Updates, in latest DTF specification Commitment to maintain gazetteer tool in line with national best practice and specifications Solution for non-DTF data use including BLPU provenance polygons Supplier Engagement. We want to hear from a range of suppliers, including local and national SMEs, to ensure a best-value mix and assess the benefits and dis-benefits of different delivery models. This includes: A like-for-like replacement for our current integrated platform. Modular or disaggregated approaches that deliver case management and document management capabilities across one, several, or all of the above service areas. Suppliers should demonstrate: Proven experience in delivering regulatory case management solutions for local authorities. Integrated Electronic Document & Records Management (EDRMS) functionality. Compliance with UK data protection, accessibility, and security standards. Innovation in areas such as cloud deployment, AI-assisted document classification, and user experience design. Contract Details Estimated Total Value: Up to PS266k annually Contract Term: To be determined as part of pre-market exercise. Current contract is a 3-year term, though end solution may be multiple call-off contracts. Engagement Process: Supplier Engagement Event: Tuesday 3 February 2026 2pm - 4pm via Microsoft Teams. Interested suppliers should confirm their participation in the Supplier Engagement Event by midday Monday 2nd February to Joshua Henry Joshua.Henry@Barnet.gov.uk. Please ensure Email subject is named 'Regulatory Case Management Pre Market Engagement Event' To view this notice, please click here: https://londonbarnet.delta-esourcing.com/delta/viewNotice.html?noticeId=1006800540

### Planning Information

Supplier Engagement Event: Tuesday 3 February 2026 2pm – 4pm via Microsoft Teams. 
Interested suppliers should confirm their participation in the Supplier Engagement Event by midday Monday 2nd February to Joshua Henry Joshua.Henry@Barnet.gov.uk. Please ensure Email subject is named 'Regulatory Case Management Pre Market Engagement Event'

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/004858-2026 |
| Notice type | UK2 - Preliminary Market Engagement Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 20 Jan 2026 |
| Submission deadline | Not specified |
| Future notice date | 27 Mar 2026 |
| Award date | Not specified |
| Contract period | 31 Mar 2027 - 31 Mar 2031 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £2,133,333 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planning |
| Lots status | Planning |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LONDON BOROUGH OF BARNET |
| Locality | LONDON |
| Post town | North West London |
| Postcode | NW9 4EW |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI7 Outer London - West and North West |
| ITL 3 | TLI71 Barnet |
| Local authority | Barnet |
| Electoral ward | Colindale North |
| Westminster constituency | Hendon |
| Delivery location | TLI71 Barnet |

## CPV Codes

### Divisions

- 30 - Office and computing machinery, equipment and supplies except furniture and software packages
- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 30196000 - Planning systems
- 48311000 - Document management software package
- 48311100 - Document management system
- 72222200 - Information systems or technology planning services
- 72512000 - Document management services

## Release History

- 20 Jan 2026 at 14:05 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/004858-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/004858-2026
  20th January 2026 - Preliminary market engagement notice on Find a Tender

## Notice URLs

- https://londonbarnet.delta-esourcing.com/delta/viewNotice.html?noticeId=1006800540
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-060a0f. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-060a0f.json.