---
title: "Salesforce CRM"
ocid: "ocds-h6vhtk-060a56"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-060a56"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-060a56.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-060a56.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "UNIVERSITY OF ST MARK & ST JOHN"
published: "2026-01-20"
---

# Salesforce CRM

Buyer: UNIVERSITY OF ST MARK & ST JOHN  
Current stage: Award  
OCID: ocds-h6vhtk-060a56

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-060a56)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-060a56.json)

## Summary

The University of St Mark & St John, located in Plymouth, Devon, has completed a procurement process under the title "Salesforce CRM" for the acquisition and implementation of licensing for the Salesforce Education Cloud platform. This process is categorized under the education and software industry and involves licenses and implementation services. Salesforce UK Limited and Nimbuspoint Consulting Limited are the awarded suppliers for this contract, with an estimated value of £212,000. The direct award procurement method was chosen, emphasizing the suppliers' expertise in the UK higher education sector and their capability in delivering a modern, compliant CRM solution. The contract will commence on 2nd February 2026 and is set to last until 1st February 2031, with potential extensions.

This tender presents significant opportunities for businesses specializing in CRM solutions, particularly those adept at education-specific software systems. Companies offering complementary technologies or services, such as data migration, cloud services, and related software solutions, may find opportunities for collaboration. SMEs like Nimbuspoint Consulting Limited will be well-suited to compete in such tenders by demonstrating their niche expertise and ability to provide scalable and innovative solutions. This contract underscores the increasing demand for technological transformation in education institutions, paving the way for companies to expand their footprint in the UK higher education market.

## Notice

Summary of goods, services, or works: Procurement of licensing for the Salesforce Education Cloud platform and implementation partner to work with the university to build and deploy the platform. Estimated contract value: PS212,000. Contract duration / term: 5yr Licensing cost + phase one implementation. Justification: A broad market scan and sector benchmarking exercise has already demonstrated that while multiple CRM and SRS providers serve parts of the UK HE market, very few offer the unified platform, compliance depth, scalability and transformation potential required for Marjon's strategic direction. The following synthesises the key reasons for excluding other technologies. Salesforce Education Cloud offers functionality which offers both immediate requirements and future improvements, offering sector specific and regulatory compliance as well as a modular and scalable platform. Salesforce Education Cloud is the platform of choice for a growing number of UK universities seeking to modernise their technology estate, deliver a connected student experience and future proof their operations. Its unified, cloud-native architecture, sector-specific compliance, embedded AI and strong user community make it uniquely suited to the demands of UK higher education. A successful Salesforce Education Cloud implementation depends not only on the platform choice but on selecting the right Salesforce Implementation Partner to design, configure, build and deliver a compliant, scalable and future-proof solution. As with the CRM/SRS market review, Marjon undertook a structured, evidence-based evaluation of multiple implementation partners to ensure the selected supplier reduces risk, delivers value, aligns to internal capability and supports both immediate and long-term transformation objectives.

### Procurement Information

Market engagement identified four qualified implementation partners. The preferred partner's submission demonstrated the highest capability across every supplier criterion, including UK HE sector expertise, Salesforce Education Cloud specialism, data migration and portal-build competence, DevOps and release-management maturity. They were the only supplier who would provide a comprehensive hour-level breakdown evidencing a realistic and deliverable plan. The preferred supplier's approach most effectively mitigates regulatory, operational and delivery risks, offers clear value for money and aligns with Marjon's culture and transformation goals. Their proposal represents the strongest and safest route to achieving a compliant, future-ready CRM capability.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/004986-2026 |
| Notice type | UK5 - Transparency Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Direct |
| Procurement method details | Direct award |
| Tender suitability | Not specified |
| Awardee scale | Large, SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 20 Jan 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 20 Jan 2026 |
| Contract period | 2 Feb 2026 - 1 Feb 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £155,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Pending |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | UNIVERSITY OF ST MARK & ST JOHN |
| Locality | PLYMOUTH, DEVON |
| Post town | Plymouth |
| Postcode | PL6 8BH |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK4 Devon |
| ITL 3 | TLK41 Plymouth |
| Local authority | Plymouth |
| Electoral ward | Moor View |
| Westminster constituency | Plymouth Moor View |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 2 |
| Supplier names | NIMBUSPOINT CONSULTING; SALESFORCE |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48100000 - Industry specific software package
- 48300000 - Document creation, drawing, imaging, scheduling and productivity software package
- 48500000 - Communication and multimedia software package
- 48510000 - Communication software package
- 48600000 - Database and operating software package
- 48610000 - Database systems
- 48620000 - Operating systems
- 48700000 - Software package utilities
- 48800000 - Information systems and servers
- 48810000 - Information systems
- 48820000 - Servers
- 48900000 - Miscellaneous software package and computer systems
- 48920000 - Office automation software package

## Release History

- 20 Jan 2026 at 16:09 - Award - UK5 - Transparency Notice - https://www.find-tender.service.gov.uk/Notice/004986-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/004986-2026
  20th January 2026 - Transparency notice on Find a Tender

## Notice URLs

- http://nimbuspoint.com
- http://www.salesforce.com
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-060a56. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-060a56.json.