---
title: "CONFIRM Enterprise Asset Management Solution"
ocid: "ocds-h6vhtk-060a93"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-060a93"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-060a93.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-060a93.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "LONDON BOROUGH OF HARINGEY"
published: "2026-04-15"
---

# CONFIRM Enterprise Asset Management Solution

Buyer: LONDON BOROUGH OF HARINGEY  
Current stage: Award  
OCID: ocds-h6vhtk-060a93

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-060a93.json)

## Summary

The procurement process for the CONFIRM Enterprise Asset Management Solution, managed by the London Borough of Haringey, seeks to maintain its infrastructure management systems. This direct award contract pertains to the system management software package under the industry category of public authority - sub-central government. The procurement stage is complete with awards made on 21st January 2026, and contractual agreements signed on 30th January 2026. BRIGHTLY SOFTWARE LIMITED, based in Farnborough, UK, is the supplier, with the contract period extending from 6th February 2026 to 5th February 2028. The gross contract value is GBP 545,125.25, with potential extensions for continuity of service by an additional two years.

This tender represents significant business growth opportunities, particularly for businesses specialising in software management and infrastructure support solutions. While the direct award to BRIGHTLY SOFTWARE LIMITED highlights proprietary software rights, businesses looking to innovate similar systems or provide complementary services could benefit from understanding the intricacies of technological integration and council operations. SMEs in the sector dealing with system integration or enhancement services for governmental projects may find growth prospects in exploring cooperative opportunities or providing ancillary services despite the exclusivity of this contract.

## Notice

Confirm EAM system is the Council's primary platform for managing infrastructure assets, including highways, street lighting, parks, and public amenities. It supports core business processes such as asset registration, inspection scheduling, reactive and planned maintenance, and statutory reporting. Key users span multiple departments-highways, environmental services, parks, finance, and ICT-with over 150 active users relying on the system.

### Procurement Information

Brightly Software Limited is the owner of the Confirm Enterprise Asset Management (EAM) system. A direct award is permitted under the grounds established in Schedule 5 of the Procurement Act of 2023 which allows for a direct award to a single supplier based on Intellectual Property and Proprietary Rights (PA23 Schedule 5.(5). Confirm EAM is proprietary software wholly owned and maintained by Brightly. The intellectual Property and Proprietary Rights are owned by Brightly. Only Brightly is legally permitted to provide updates, security patches, and technical support. Licensing restrictions prohibit third-party modification or maintenance, and access to source code or data structures is unavailable outside the supplier's ecosystem. It is also a market-leading, fully integrated solution that meets all Council operational requirements and works seamlessly with existing ICT systems and is used by Council staff and external contractors. There is no viable alternative currently that provides equivalent functionality or compatibility "out of the box''. Another justification for the direct award is Technical Exclusivity and Integration Dependencies (PA23 Schedule 5(.6). The Council's implementation of Confirm is highly customised and deeply embedded within existing ICT infrastructure. Key integrations, including real-time GIS synchronisation, finance system workflows, mobile field applications, and third-party systems are built on Application Programming Interfaces (API's) and data models uniquely configured and developed by Brightly to meet the Council's operational requirements. These customised connections ensure seamless interoperability across digital platforms and departments. Replacing Confirm would require major custom development without guaranteed results or compatibility, creating risks such as workflow disruption, weakened integration, and receiving services different from those in place. Keeping Confirm maintains operational stability, protects previous investments, and ensures continued reliability of the Council's ICT infrastructure The difference or incompatibility because of a change in supplier would result in significant technical challenges with respect to operation and maintenance (PA23 Schedule 5.7), which is covered under Schedule 5 of the 2023 Procurement Act is also another justification for the direct award. Transitioning from an established and proven system such as Confirm would have considerable operational impact and impose substantial cost to the Council. The estimated cost of transitioning from Confirm to an alternative solution is expected to exceed PS100,000, which includes onboarding, staff retraining, data validation, data migration, systems integration and internal resource costs. This figure is in addition to software licences, support, potential penalties for statutory breaches, reputational damage, or costs arising from service delays. Furthermore, changing to an alternative solution would cause major technical and operational challenges for the Council. The Confirm EAM system has been in use for over 15 years and supports the delivery of established operational processes and multiple statutory requirements which include: Highways Act 1980, New Roads and Street Works Act 1991, Environmental Protection Act 1990 and Data (Use and Access) Act 2025 (National Underground Asset Register). A change in system carries significant risks for the Council, including service interruption, data loss, incompatibility with national systems, and failure to meet statutory conditions.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/034397-2026 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Direct |
| Procurement method details | Direct award |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 15 Apr 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 4 Jan 2026 |
| Contract period | 6 Feb 2026 - 5 Feb 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £454,271 |
| Contracts value | £454,271 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LONDON BOROUGH OF HARINGEY |
| Additional buyers | BRIGHTLY SOFTWARE LIMITED |
| Locality | LONDON |
| Post town | North London |
| Postcode | N22 7TR |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ3 Hampshire and Isle of Wight |
| ITL 3 | TLJ37 North Hampshire |
| Local authority | Rushmoor |
| Electoral ward | Empress |
| Westminster constituency | Aldershot |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | BRIGHTLY SOFTWARE |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48781000 - System management software package

## Release History

- 15 Apr 2026 at 15:34 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/034397-2026
- 21 Jan 2026 at 10:42 - Award - UK6 - Contract Award Notice - https://www.find-tender.service.gov.uk/Notice/005155-2026
- 21 Jan 2026 at 09:30 - Award - UK5 - Transparency Notice - https://www.find-tender.service.gov.uk/Notice/005098-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/034397-2026
  15th April 2026 - Contract details notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/005155-2026
  21st January 2026 - Contract award notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/005098-2026
  21st January 2026 - Transparency notice on Find a Tender

## Notice URLs

- https://www.brightlysoftware.com
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-060a93. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-060a93.json.