---
title: "Interactive Voice Recognition (IVR) Design Consultation & Audio Recording Services"
ocid: "ocds-h6vhtk-060ca6"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-060ca6"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-060ca6.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-060ca6.json"
source: "Find A Tender Service"
current_stage: "Tender"
buyer: "STUDENT LOANS COMPANY"
published: "2026-01-22"
---

# Interactive Voice Recognition (IVR) Design Consultation & Audio Recording Services

Buyer: STUDENT LOANS COMPANY  
Current stage: Tender  
OCID: ocds-h6vhtk-060ca6

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-060ca6)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-060ca6.json)

## Summary

The Student Loans Company, a public authority within central government, is currently in the tender stage of procuring Interactive Voice Recognition (IVR) Design Consultation and Audio Recording Services, with the procurement process being conducted through an open competition. This initiative, situated in Glasgow, falls under the industry category of data and voice media. The submission deadline for tenders is set for 9th February 2026, with the enquiry period closing on 30th January 2026. The contract term is scheduled to commence on 14th March 2026, potentially extending until March 2028 if the renewal option is exercised.

This tender presents a significant opportunity for businesses specialising in data and voice media services, particularly those experienced in IVR system consultation and audio production. With a focus on quality and competitive pricing, as indicated by a 70% weight on quality in the award criteria, companies ranging from SMEs to venture philanthropies and other third sector organisations are encouraged to participate. The contract, valued at £66,000 with a gross potential of £79,200, offers a substantial engagement that could facilitate growth and enhance the service portfolio of businesses equipped to meet the Student Loans Company's requirements.

## Notice

This ITT relates to the procurement of IVR Design Consultation and Audio Recording Services in line with SLC's brand and subsequent Voice Recording Delivery to support SLC's suite of 20 IVR's. For more information about this opportunity, please visit the Delta eSourcing portal at: https://www.delta-esourcing.com/tenders/UK-UK-Glasgow:-Data-and-voice-media./F55GY98MD8 To respond to this opportunity, please click here: https://www.delta-esourcing.com/respond/F55GY98MD8

### Lot Information

Lot 1

Renewal: one 12 month extension option available, subject to performance and budgetary approval.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/005919-2026 |
| Notice type | UK4 - Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Below threshold - open competition |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 22 Jan 2026 |
| Submission deadline | 9 Feb 2026 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 14 Mar 2026 - 13 Mar 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £66,000 |
| Lots value | £66,000 |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Active |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | STUDENT LOANS COMPANY |
| Locality | GLASGOW |
| Post town | Glasgow |
| Postcode | G5 8DF |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM3 West Central Scotland |
| ITL 3 | TLM32 Glasgow City |
| Local authority | Glasgow City |
| Electoral ward | Govan |
| Westminster constituency | Glasgow South West |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 32 - Radio, television, communication, telecommunication and related equipment
- 79 - Business services: law, marketing, consulting, recruitment, printing and security
- 98 - Other community, social and personal services

### Codes

- 32583000 - Data and voice media
- 79990000 - Miscellaneous business-related services
- 98390000 - Other services

## Release History

- 22 Jan 2026 at 16:06 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/005919-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/005919-2026
  22nd January 2026 - Tender notice on Find a Tender

## Notice URLs

- https://www.delta-esourcing.com/
- https://www.delta-esourcing.com/respond/F55GY98MD8
- https://www.delta-esourcing.com/tenders/UK-UK-Glasgow:-Data-and-voice-media./F55GY98MD8
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-060ca6. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-060ca6.json.