---
title: "UKG TELESTAFF CLOUD (SaaS)"
ocid: "ocds-h6vhtk-060ce8"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-060ce8"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-060ce8.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-060ce8.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "WEST MIDLANDS FIRE AND RESCUE AUTHORITY"
published: "2026-02-19"
---

# UKG TELESTAFF CLOUD (SaaS)

Buyer: WEST MIDLANDS FIRE AND RESCUE AUTHORITY  
Current stage: Award  
OCID: ocds-h6vhtk-060ce8

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-060ce8)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-060ce8.json)

## Summary

The West Midlands Fire and Rescue Authority has awarded a contract for the provision of the UKG Telestaff Cloud, an automated scheduling system designed for managing shift rotations and notifying firefighters of available shifts. This procurement, categorized under time accounting or human resources software, is valued at £224,601.32 gross (£187,167.77 net) and runs from 20 February 2026 to 19 February 2029. The award notice was published on 19 February 2026, marking the completion stage of the procurement, following a direct award to UKG Technology Limited, owing to compatibility considerations with existing services. The procurement was initiated under the legal framework of the UK Public General Act 2023, 54.

As the procurement process has employed a direct award method, opportunities for business growth are particularly relevant for firms with existing capabilities that align with UKG's standards for software interoperability and support. Companies proficient in providing human resources software solutions, particularly those focusing on scheduling systems, would find these contracts suitable for leveraging technological skills to meet the specialised needs of emergency services. The renewal aspect underscores the importance of consistency in service delivery and the competitive advantage of suppliers already integrated within similar frameworks.

## Notice

This notice is to notify the market of an award of contract to UKG Techology Ltd for UKG Telestaff Cloud, an automated scheduling system to manage shift scheduling and provide notifications of shift availability to Firefighters. The Authority implemented UKG Telestaff in 2023 and now has a requirement to renew the contract. The contract is for a 3 year period commencing 20 February 2026.

### Procurement Information

The Authority implemented UKG's Time & Attendance SaaS including Telestaff Cloud in 2023. This contract is a renewal of the 2023 contract and (a)a change in supplier would result in the Authority receiving services that are different from, or incompatible with, the existing services and (b)the difference or incompatibility would result in disproportionate technical difficulties in operation or maintenance.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/015458-2026 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Direct |
| Procurement method details | Direct award |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 19 Feb 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 20 Jan 2026 |
| Contract period | 20 Feb 2026 - 19 Feb 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £187,167 |
| Contracts value | £187,167 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WEST MIDLANDS FIRE AND RESCUE AUTHORITY |
| Locality | BIRMINGHAM |
| Post town | Birmingham |
| Postcode | B7 4HW |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG31 Birmingham |
| Local authority | Birmingham |
| Electoral ward | Nechells |
| Westminster constituency | Birmingham Ladywood |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | UKG TECHNOLOGY |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48450000 - Time accounting or human resources software package

## Release History

- 19 Feb 2026 at 17:26 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/015458-2026
- 23 Jan 2026 at 10:09 - Award - UK6 - Contract Award Notice - https://www.find-tender.service.gov.uk/Notice/006056-2026
- 23 Jan 2026 at 09:14 - Award - UK5 - Transparency Notice - https://www.find-tender.service.gov.uk/Notice/006019-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/015458-2026
  19th February 2026 - Contract details notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/006056-2026
  23rd January 2026 - Contract award notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/006019-2026
  23rd January 2026 - Transparency notice on Find a Tender

## Notice URLs

- https://www.legislation.gov.uk/ukpga/2023/54/contents
- https://www.wmfs.net/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-060ce8. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-060ce8.json.