---
title: "Enabling Services Strategic Review"
ocid: "ocds-h6vhtk-060eb5"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-060eb5"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-060eb5.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-060eb5.json"
source: "Find A Tender Service"
current_stage: "Planning"
buyer: "THE CHIEF CONSTABLE OF THAMES VALLEY POLICE"
published: "2026-02-06"
---

# Enabling Services Strategic Review

Buyer: THE CHIEF CONSTABLE OF THAMES VALLEY POLICE  
Current stage: Planning  
OCID: ocds-h6vhtk-060eb5

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-060eb5)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-060eb5.json)

## Summary

The procurement process led by The Chief Constable of Thames Valley Police focuses on an "Enabling Services Strategic Review." This tender, currently in the planning stage, targets the services industry and is based in the regions of UKI and UKJ, United Kingdom. Notable deadlines include a market engagement due by 18th February 2026, with the planning phase scheduled to evolve into a formal tender notice by 18th April 2026. The tender seeks innovative solutions to improve service delivery within the police force, focusing on developing a new strategic partnership. This involves a budget of approximately £4m-£5m for implementing transactional service centers and integrated IT solutions.

This tender presents significant growth opportunities for businesses specializing in project management consultancy, system quality assurance, business development, and human resources management. Companies with experience in IT service management (ITSM), customer relationship management (CRM), and data integration systems, like CMDBs, will find this an ideal opportunity to collaborate with Thames Valley Police. Additionally, businesses capable of driving change programmes and delivering strategic solutions while fostering internal continuous improvement will benefit greatly. SMEs are encouraged to participate, particularly those that can offer sustainable enhancements in organizational culture and efficiency.

## Notice

Pre-Market Engagement (PME) Background Thames valley Police (TVP) is the largest non-metropolitan police force in the country and polices the counties of Oxfordshire, Berkshire and Buckinghamshire. It also provides services to a number of other forces under collaborative arrangements. The force employs nearly 10,000 officers and staff. TVP, like so many organisations, is looking to improve the quality and efficiency of the services that the People and Financial Directorates and the Tasking & Resilience department (our Enabling Services) provide to the Force and their wider stakeholder requirements. The Enabling Services are therefore looking to transform the quality of the services it provides in terms of ensuring an excellent customer experience whilst also creating much greater insights to allow the Force to make better decisions. This is all against the backdrop of needing to reduce non-value-added costs and so deliver cashable savings to the Force. The Force are looking to appoint by competitive process a strategic partner who can ensure we use our current systems to deliver on our ambitions. Work to date has identified 3 essential first stage requirements. * the implementation of a Transactional service centre * Experience in building change programmes alongside the implementation of an integrated IT solution incorporating ITSM, CRM (incl CMDM) and Agentic AI and a single customer front end portal. * The ability for improved decision making by ensuring that there is appropriate and accurate data/information available at the time required in a format to support decision makers. * We are looking to appoint a strategic partner capable of delivering not just short-term change but to change the capabilities and culture of the organisation to ensure that continuous improvement becomes a core skill. This will mean that the Force's Enabling Services can manage change as an evolutionary internal process and not need to engage external consultancy support in the future. This will include a set of clear and achievable recommendations as to changes in the structure and delivery mechanisms for change management process and management within the Force. Customer focus and Data maturity sit alongside efficiency. Followed by a Stage 2 Data Integration (this will be based upon the CMDB integration system. Budget for the entire project across all phases will be in the region of PS4m-PS5m.

### Planning Information

Event Details:
Date: Early March 2026
Time: Individual timeslots to be confirmed - Please confirm any dates that you CANNOT attend
Duration: 60-90 minutes
Please confirm your availability and provide a short summary of your relevant experience by Noon 18th February 2026 to Rob.Hillier@thamesvalley.police.uk. We will then confirm your allocated MS-Teams slot to present to TVP.
Further information relating to this project and requirements for presentations can be found in the link below.
https://www.thamesvalley.police.uk/police-forces/thames-valley-police/areas/au/about-us/our-people/departments-and-teams/procurement/

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/010771-2026 |
| Notice type | UK2 - Preliminary Market Engagement Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 6 Feb 2026 |
| Submission deadline | Not specified |
| Future notice date | 18 Apr 2026 |
| Award date | Not specified |
| Contract period | 30 Jun 2026 - 30 Jun 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planning |
| Lots status | Planning |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THE CHIEF CONSTABLE OF THAMES VALLEY POLICE |
| Locality | KIDLINGTON |
| Post town | Oxford |
| Postcode | OX5 1NZ |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ1 Berkshire, Buckinghamshire and Oxfordshire |
| ITL 3 | TLJ14 Oxfordshire CC |
| Local authority | Cherwell |
| Electoral ward | Kidlington West |
| Westminster constituency | Bicester and Woodstock |
| Delivery location | TLI London, TLJ South East (England) |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support
- 75 - Administration, defence and social security services
- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 72224000 - Project management consultancy services
- 72225000 - System quality assurance assessment and review services
- 75112000 - Administrative services for business operations
- 79411100 - Business development consultancy services
- 79414000 - Human resources management consultancy services
- 79421100 - Project-supervision services other than for construction work
- 79421200 - Project-design services other than for construction work

## Release History

- 6 Feb 2026 at 09:31 - PlanningUpdate - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/010771-2026
- 26 Jan 2026 at 14:26 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/006716-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/010771-2026
  6th February 2026 - Preliminary market engagement notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/006716-2026
  26th January 2026 - Preliminary market engagement notice on Find a Tender

## Notice URLs

- https://www.legislation.gov.uk/ukpga/2023/54/contents
- https://www.thamesvalley.police.uk/police-forces/thames-valley-police/areas/au/about-us/our-people/departments-and-teams/procurement/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-060eb5. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-060eb5.json.