--- title: "Venue Booking System" ocid: "ocds-h6vhtk-060fe3" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-060fe3" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-060fe3.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-060fe3.json" source: "Find A Tender Service" current_stage: "Planning" buyer: "LONDON BOROUGH OF HOUNSLOW" published: "2026-01-27" --- # Venue Booking System Buyer: LONDON BOROUGH OF HOUNSLOW Current stage: Planning OCID: ocds-h6vhtk-060fe3 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-060fe3) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-060fe3.json) ## Summary The London Borough of Hounslow is in the planning stage of procuring a "Venue Booking System" for its various venues, including Hounslow House, Boston Manor House, and others. The main procurement category is services, specifically targeting software packages and event services. The engagement with potential suppliers aims to gather insights on available offerings, pricing, and setup timelines. Interested parties should submit expressions of interest via email by 10th February 2026. The procurement process, currently in the planning phase as of 27th January 2026, seeks to identify the most suitable supplier to meet the Council's requirements for an integrated booking and payment solution. The project is located in Hounslow, London, region UKI75. This tender represents a substantial opportunity for businesses specialising in software development, particularly those offering comprehensive booking and payment systems suitable for public venues. SMEs are encouraged to participate, given their suitability for the project as noted in the procurement details. Businesses with a proven track record in delivering similar solutions and the capacity to provide cost-effective and scalable platforms will find this tender particularly promising. The engagement process will allow for the presentation of innovative solutions that can handle multiple venue bookings, online payments, and customer management, thus supporting business growth within the local government sector. ## Notice Hounslow Council wants to implement an online bookings and payments system for commercial, corporate and community events across its venues. This market engagement seeks to understand potential suppliers, what they offer and outline costs. This will be used to inform the next steps in procuring a new system. Venues in scope initially are: Hounslow House Boston Manor House Hogarth's House Chiswick Town Hall Feltham Assembly Hall Isleworth Public Hall Heston Village Hall However, there are several other venues which, over time, the Council will likely want to be brought into the system. Interested parties should submit expressions of interest to procurement@hounslow.gov.uk contact by 10th February 2026 . Please use email subject 'Booking System Market Engagement'. Expressions of interest should include: If the requirements below can be fully met by your solution An indication of set-up and recurring annual costs, including number of licences included and cost for additional licences Timeline for system set-up, and associated training Approach / costs of bringing new venues onto the platform Evidence of successful relevant delivery elsewhere. System Requirements: Diary showing availability across all venues Ability to request bookings, subject to further approval Ability to pay online Invoicing and payment processing - ideally linked to council systems Generation of proposals Booking preapproval system Ability to set follow up actions and reminders Generation of contracts - electronic signing CRM/contact management facility for all customers Marketing capability for outreach activity to past users Produce Banqueting Event Orders Generation of reports (e.g. pace and market segments) Ability to offer subsidised rates Ability to reallocate smaller bookings to appropriate other spaces, should a preferable booking option arise Ability for customer accounts, keeping a record of preferences and previous activity Receiving holding and damages deposits Allowing choice of optional set ups of tables and chairs per site and other requirements Uploading of Risk Assessment requests and other due diligence such as PLI Client satisfaction surveys ### Planning Information Interested parties should refer to the description in this notice for an outline of requirements and what we are seeking as a response to them. This will help the authority to determine the most appropriate procurement route to meet our requirements. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/007227-2026 | | Notice type | UK2 - Preliminary Market Engagement Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Not Specified | | Procurement method details | Not specified | | Tender suitability | SME | | Awardee scale | Not specified | | All stages | Planning | ## Dates | Field | Value | | --- | --- | | Publication date | 27 Jan 2026 | | Submission deadline | Not specified | | Future notice date | 10 Feb 2026 | | Award date | Not specified | | Contract period | 31 Jul 2026 - 30 Jul 2029 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Planning | | Lots status | Planning | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | LONDON BOROUGH OF HOUNSLOW | | Locality | HOUNSLOW, LONDON | | Post town | Twickenham | | Postcode | TW3 3EB | | Country | England | | ITL 1 | TLI London | | ITL 2 | TLI7 Outer London - West and North West | | ITL 3 | TLI75 Hounslow and Richmond upon Thames | | Local authority | Hounslow | | Electoral ward | Hounslow West | | Westminster constituency | Feltham and Heston | | Delivery location | TLI75 Hounslow and Richmond upon Thames | ## CPV Codes ### Divisions - 48 - Software package and information systems - 79 - Business services: law, marketing, consulting, recruitment, printing and security ### Codes - 48000000 - Software package and information systems - 79952000 - Event services ## Release History - 27 Jan 2026 at 15:47 - PlanningUpdate - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/007227-2026 - 27 Jan 2026 at 15:06 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/007184-2026 ## Documents - https://www.find-tender.service.gov.uk/Notice/007227-2026 27th January 2026 - Preliminary market engagement notice on Find a Tender - https://www.find-tender.service.gov.uk/Notice/007184-2026 27th January 2026 - Preliminary market engagement notice on Find a Tender ## Notice URLs - https://www.legislation.gov.uk/ukpga/2023/54/contents ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-060fe3. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-060fe3.json.