---
title: "Responsive Repairs & Void Property Framework (2026-30)"
ocid: "ocds-h6vhtk-061021"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-061021"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-061021.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-061021.json"
source: "Find A Tender Service"
current_stage: "Tender"
buyer: "FUSION 21 FOUNDATION"
published: "2026-05-12"
---

# Responsive Repairs & Void Property Framework (2026-30)

Buyer: FUSION 21 FOUNDATION  
Current stage: Tender  
OCID: ocds-h6vhtk-061021

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## Summary

Fusion21 Foundation is overseeing a 4-year Responsive Repairs & Void Property Framework set to commence on 1st October 2026, under the Procurement Act 2023. The project will deliver responsive repairs, void property works, and associated services across the United Kingdom with a gross total framework value of £420 million. The tender process, now updated on 12th May 2026, involves an open procedure with opportunities split among five lots, including Responsive Repairs & Maintenance, Void Property Improvements, and Contact Centre Services. The tender stage deadlines are set with submissions closing on 19th June 2026, focusing on providing compliant, flexible, and value-for-money routes for regional and national coverage.

This framework facilitates ample business growth opportunities, especially suitable for SMEs and those with experience in construction, repair and maintenance services, security services, and contact centre operations. Emphasising regional and national engagement, a maximum of 10 suppliers per lot will be appointed per region, allowing for significant market competition. Given its emphasis on quality, technical innovation, and sustainability, businesses well-aligned with these areas will find this framework advantageous. Suppliers experienced in responsive repairs, void property management, and capable of providing a substantial social value can efficiently utilise this opportunity to expand their public sector footprint across the UK.

## Notice

Fusion21 is developing a 4-year framework for Responsive Repairs and Void Property Framework. The framework will cover the provision of Responsive Repairs and Void Property Works and associated services for participating contracting authorities the United Kingdom, in accordance with the objectives and requirement of the Procurement Act 2023 (PA23). Preliminary market engagement was carried out by Fusion21 following the publication of a Preliminary Market Engagement Notice 2026/S 000-007288 (OCID: ocds-h6vhtk-061021). This tender notice is for the award of a public contract through an open procedure in accordance with section 20(1) and (2)(a) of the PA 2023. The framework is divided into the following lots: Lot 1 - Responsive Repairs & Maintenance Lot 2 - Void Property Improvements Lot 3 - Void Property Security, clearance and Pest Control Lot 4 - Disrepair Works Lot 5 - Contact Centre Services The framework aims to provide compliant, flexible and value for money route for contracting authorities to procure responsive repairs, void property works and associated services. It will support both national and regional coverage, with opportunities for SME's to participate.

### Lot Information

Responsive Repairs & Maintenance

The scope includes but is not limited to: * Responsive repairs and maintenance: Day-to-day routine responsive repairs. * Emergency/out-of-hours :repairs including weekends and public holidays. * Void property works: carried out as part of a full responsive repairs service. * Planned improvement: Ad-hoc programmed improvement works. * Works to comply with The Hazards in Social Housing (Prescribed Requirements (England) Regulations 2025 in terms of response times and performance management

Options: Call-off contracts may supply additional goods, services or works outside the scope of the description and CPV codes listed in this notice where the additional goods, services or works are ancillary to, but complementary to, goods, services or works that fall within the scope of the framework subject to the provisions of Section 74 of the Procurement Act 2023.

Void Property Improvement

The scope includes but is not limited to: * Outsourced void property works: Works carried out as a separate workstream from responsive repairs and maintenance. * Short term capacity requirements: to provide additional capacity to in-house-existing repairs contract to meet fluctuating demand. * Major void refurbishment: Larger scale property upgrade works to void properties.

Options: Call-off contracts may supply additional goods, services or works outside the scope of the description and CPV codes listed in this notice where the additional goods, services or works are ancillary to, but complementary to, goods, services or works that fall within the scope of the framework subject to the provisions of Section 74 of the Procurement Act 2023.

Void Property Security, Clearance and Pest Control

The scope includes but is not limited to: * Provision of security services: Property screening, alarm monitoring and response, out-of-hours "board up" services. * Property cleansing: Cleansing and clearance services to both void and occupied properties. * Pest control: Pest control services to void/occupied properties

Options: Call-off contracts may supply additional goods, services or works outside the scope of the description and CPV codes listed in this notice where the additional goods, services or works are ancillary to, but complementary to, goods, services or works that fall within the scope of the framework subject to the provisions of Section 74 of the Procurement Act 2023.

Disrepair Works

The scope includes but is not limited to: * Legal disrepair works: Specifically aimed at works subject to legal disrepair claims with works to comply with disrepair protocol and timescales

Options: Call-off contracts may supply additional goods, services or works outside the scope of the description and CPV codes listed in this notice where the additional goods, services or works are ancillary to, but complementary to, goods, services or works that fall within the scope of the framework subject to the provisions of Section 74 of the Procurement Act 2023.

Contact Centre Services

The scope includes but is not limited to: * Contact Centre Services - options for: * Call handling and response 24/7, 365 day cover. * Call handling and response Out-of-Hours cover including weekends and public holidays

Options: Call-off contracts may supply additional goods, services or works outside the scope of the description and CPV codes listed in this notice where the additional goods, services or works are ancillary to, but complementary to, goods, services or works that fall within the scope of the framework subject to the provisions of Section 74 of the Procurement Act 2023.

### Planning Information

Fusion21 is undertaking a pre-market engagement exercise ahead of the planned procurement of a Responsive Repairs and Void Property Framework. The framework will support in procuring high-quality, sustainable Responsive Repairs and Void Property Works and Services and deliver value for money, social value and environmental benefits. The primary aim of the market engagement is to seek supplier’s views to assist with and inform the following: 
• Consider and develop approach to procurement; 
• Consider the lotting structure, pricing mechanisms and geographical coverage of the framework to best meet the demands of our members;
• Influence the design of the procedure, conditions of participation and award criteria; 
• Identify potential suppliers and ensure that the framework promotes fair access for SMEs and local suppliers, in line with PA23 objectives.
• Generate interest amongst the supply base for the purpose of increasing competition at the bidding stage.
Participation in this market engagement exercise is open to all suppliers with an interest or capability in delivering Responsive Repairs and Void Property Works and associated services across national and regional areas within the United Kingdom. Fusion21 welcomes the participation from:
• Established suppliers currently providing Responsive Repairs and Void Property works.
• SME’s and VCSE's seeking to engage in public sector opportunities.
This will be achieved by early supplier involvement to develop the proposed pricing model, framework scope, lotting structure, and value bandings, via the following methods:
• We invite interested suppliers to provide feedback by completing the following survey: http://www.fusion21.co.uk/responsive-repairs-survey
• Virtual Webinar information session hosted by Fusion21on 10th February 2026, 11am to outline initial plans. Suppliers with questions will be signposted to the feedback form. Interested suppliers are invited to register their interest using this link: 
http://www.fusion21.co.uk/reactiverepairswebinar
• Subject to demand and capacity, Individual 1-1 supplier discussions with interested parties (e.g. Responsive Repairs and Void Property suppliers) to help inform and shape the new framework. A limited number will be made available and details will be made available in the webinar.
We plan to carry out supplier engagement throughout February, including a supplier webinar on 10th February 2026. The preliminary market engagement will close on the 2nd March 2026 and we aim to publish the final Invitation to Tender in April 2026, with the new framework scheduled to go live on 1st October 2026.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/043483-2026 |
| Notice type | UK4 - Tender Notice |
| Procurement type | Framework |
| Procurement category | Works |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Planning, Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 12 May 2026 |
| Submission deadline | 19 Jun 2026 |
| Future notice date | 20 Apr 2026 |
| Award date | Not specified |
| Contract period | 30 Sep 2026 - 30 Sep 2030 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £350,000,000 |
| Lots value | £350,000,000 |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Active |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | FUSION 21 FOUNDATION |
| Locality | KNOWSLEY |
| Post town | Liverpool |
| Postcode | L34 1PJ |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD7 Merseyside |
| ITL 3 | TLD71 East Merseyside |
| Local authority | Knowsley |
| Electoral ward | St Michaels |
| Westminster constituency | Knowsley |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 44 - Construction structures and materials; auxiliary products to construction (except electric apparatus)
- 45 - Construction work
- 50 - Repair and maintenance services
- 70 - Real estate services
- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 44110000 - Construction materials
- 44111000 - Building materials
- 45000000 - Construction work
- 45111213 - Site-clearance work
- 45210000 - Building construction work
- 45211000 - Construction work for multi-dwelling buildings and individual houses
- 45453100 - Refurbishment work
- 50000000 - Repair and maintenance services
- 70331000 - Residential property services
- 79512000 - Call centre
- 79710000 - Security services

## Release History

- 12 May 2026 at 12:58 - TenderUpdate - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/043483-2026
- 12 May 2026 at 12:40 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/043476-2026
- 27 Jan 2026 at 16:38 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/007288-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/043483-2026
  12th May 2026 - Tender notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/043476-2026
  12th May 2026 - Tender notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/007288-2026
  27th January 2026 - Preliminary market engagement notice on Find a Tender

## Notice URLs

- http://www.fusion21.co.uk/
- http://www.fusion21.co.uk/reactiverepairswebinar
- http://www.fusion21.co.uk/responsive-repairs-survey
- https://fusion21.ukp.app.jaggaer.com
- https://www.fusion21.co.uk/permissible-users
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-061021. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-061021.json.