--- title: "Provision of a Financial Well-being and Debt Advice Service in the Borough Council of Newcastle-under-Lyme 2026 - 2029" ocid: "ocds-h6vhtk-0610ce" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0610ce" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0610ce.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0610ce.json" source: "Find A Tender Service" current_stage: "Award" buyer: "THE BOROUGH COUNCIL OF NEWCASTLE-UNDER-LYME" published: "2026-07-22" --- # Provision of a Financial Well-being and Debt Advice Service in the Borough Council of Newcastle-under-Lyme 2026 - 2029 Buyer: THE BOROUGH COUNCIL OF NEWCASTLE-UNDER-LYME Current stage: Award OCID: ocds-h6vhtk-0610ce [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0610ce) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-0610ce.json) ## Summary The Borough Council of Newcastle-under-Lyme has successfully awarded the contract for the "Provision of a Financial Well-Being and Debt Advice Service" for the period from 2026 to 2029. The contract, valued at £210,000, was awarded to Citizens Advice North Staffordshire and is set to commence on 1st October 2026, concluding on 30th September 2028, with the potential for an extension until 2029. The open procurement process is complete, and it was facilitated under the legal framework of UKPGA 2023/54. This service is particularly crucial in supporting local residents in the challenging economic environment, and it aligns with the UK's central and sub-central government priorities for financial management consultancy services. This tender presents significant business growth opportunities, particularly for large organisations with expertise in delivering financial advisory and debt management services. Firms regulated by the Financial Conduct Authority (FCA) and those with staff possessing qualifications recognised by the Money and Pensions Service (MaPS) are suited to compete for similar tenders. Additionally, entities that can demonstrate social value and collaborative community work can leverage their strengths in future submissions. As the procurement method was open, it offers transparency and opportunities for varied providers, including those focused on quality and impactful service delivery in financial consultancy within the public authority sector. ## Notice The Borough Council of Newcastle-under-Lyme is seeking an experienced provider to continue the delivery of a Financial Well-Being and Debt Advice Service. This service remains a priority for the Council particularly in the current economic climate. ### Lot Information Lot 1 Renewal: Option for the Borough Council of Newcastle-under-Lyme to extend by one additional year post LGR. ### Planning Information Initial expression of interest, followed by one to one meetings with interested parties on Tuesday 10th March 2026, to assess their interest, explore options prior to finalising the specification of requirements and publishing the tender notice. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/068951-2026 | | Notice type | UK6 - Contract Award Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | SME, VCSE | | Awardee scale | Large | | All stages | Planning, Tender, Award | ## Dates | Field | Value | | --- | --- | | Publication date | 22 Jul 2026 | | Submission deadline | 8 May 2026 | | Future notice date | 20 Mar 2026 | | Award date | 8 Jun 2026 | | Contract period | 30 Sep 2026 - 30 Sep 2028 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £210,000 | | Lots value | £210,000 | | Awards value | £210,000 | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Complete | | Lots status | Complete | | Awards status | Active | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | THE BOROUGH COUNCIL OF NEWCASTLE-UNDER-LYME | | Locality | NEWCASTLE-UNDER-LYME | | Post town | Stoke-on-Trent | | Postcode | ST5 1BL | | Country | England | | ITL 1 | TLG West Midlands (England) | | ITL 2 | TLG2 Shropshire and Staffordshire | | ITL 3 | TLG24 Staffordshire CC | | Local authority | Newcastle-under-Lyme | | Electoral ward | Town | | Westminster constituency | Newcastle-under-Lyme | | Delivery location | Not specified | ## Supplier | Field | Value | | --- | --- | | Number of suppliers | 1 | | Supplier names | CITIZENS ADVICE NORTH STAFFORDSHIRE | ## CPV Codes ### Divisions - 79 - Business services: law, marketing, consulting, recruitment, printing and security ### Codes - 79412000 - Financial management consultancy services ## Release History - 22 Jul 2026 at 08:01 - AwardUpdate - UK6 - Contract Award Notice - https://www.find-tender.service.gov.uk/Notice/068951-2026 - 10 Jun 2026 at 19:22 - Award - UK6 - Contract Award Notice - https://www.find-tender.service.gov.uk/Notice/054958-2026 - 15 Apr 2026 at 11:30 - TenderUpdate - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/034165-2026 - 10 Apr 2026 at 13:21 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/032869-2026 - 28 Jan 2026 at 12:10 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/007552-2026 ## Documents - https://www.find-tender.service.gov.uk/Notice/068951-2026 22nd July 2026 - Contract award notice on Find a Tender - https://www.find-tender.service.gov.uk/Notice/054958-2026 10th June 2026 - Contract award notice on Find a Tender - https://www.find-tender.service.gov.uk/Notice/034165-2026 15th April 2026 - Tender notice on Find a Tender - https://www.find-tender.service.gov.uk/Notice/032869-2026 10th April 2026 - Tender notice on Find a Tender - https://www.find-tender.service.gov.uk/Notice/007552-2026 28th January 2026 - Preliminary market engagement notice on Find a Tender - https://www.mytenders.co.uk/Authority/NoticeBuilder/NoticeBuilder_FileDownload.aspx?id=637396 Provision of a Financial Well-being and Debt Advice Service in the Borough of Newcastle-under-Lyme 2026 - 2029 Invitation to Tender Part 1 - https://www.mytenders.co.uk/Authority/NoticeBuilder/NoticeBuilder_FileDownload.aspx?id=637397 Provision of a Financial Well-being and Debt Advice Service in the Borough of Newcastle-under-Lyme 2026 - 2029 Invitation to Tender Part 2. - https://www.mytenders.co.uk/Authority/NoticeBuilder/NoticeBuilder_FileDownload.aspx?id=637398 Provision of a Financial Well-being and Debt Advice Service in the Borough of Newcastle-under-Lyme 2026 - 2029 Draft Short Form Services Contract Template. ## Notice URLs - http://www.mytenders.co.uk - http://www.newcastle-staffs.gov.uk/ - https://www.legislation.gov.uk/ukpga/2023/54/contents ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0610ce. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0610ce.json.