---
title: "Telephony Systems Support & Maintenance and Software Assurance"
ocid: "ocds-h6vhtk-061313"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-061313"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-061313.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-061313.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "EAST RIDING OF YORKSHIRE COUNCIL"
published: "2026-05-08"
---

# Telephony Systems Support & Maintenance and Software Assurance

Buyer: EAST RIDING OF YORKSHIRE COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-061313

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-061313)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-061313.json)

## Summary

The East Riding of Yorkshire Council has completed the procurement process for the renewal of support, maintenance, and software assurance services for its telephony systems. The procurement, which was conducted via a direct award method, has been awarded to ASPIRE TECHNOLOGY SOLUTIONS LTD, located in Gateshead, United Kingdom. This contract, valued at £420,000 gross (£350,000 net), was deemed necessary to ensure the continued efficient operation of the Council's technological infrastructure, indicating technical reasons and the potential for significant disruption if a new supplier were engaged. The procurement process is within the industry category of IT services, software systems, and telecommunication equipment, and encompasses a contract period from 1st April 2026 to 31st March 2028, with options for additional licensing and functionality purchases if needed. The formal award was noted as active on 8th May 2026.

This tender offers valuable opportunities for businesses specializing in IT services, telecommunication, and software package solutions, particularly those with expertise in public sector applications. Companies capable of seamlessly integrating complex systems and providing robust ongoing support would find this contract highly beneficial. Although this procurement was awarded directly due to strategic continuity reasons, understanding the Council's needs can prepare prospective suppliers for similar opportunities in the future, highlighting the importance of establishing and maintaining strong technical capabilities and strategic partnerships with public sector entities.

## Notice

This requirement is for the renewal of the support. maintenance and software assurance services for the Council's telephony system

### Procurement Information

These additional/repeat services, to be provided by the existing supplier, are critical to the efficient and effective operation of the Council. In terms of implementation, operation, and maintenance there would be a number of technical reasons which would make a switch to any other solution disproportionately difficult to achieve. To implement a new solution would cause significant disruption and risk and availability of resource to establish these integrations and deliver an effective solution overall. A change in solution would also result in significant additional training for back-office staff being required, leading to a potential risk of disruption.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/042425-2026 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Direct |
| Procurement method details | Direct award |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 8 May 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 30 Jan 2026 |
| Contract period | 31 Mar 2026 - 31 Mar 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £350,000 |
| Contracts value | £350,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | EAST RIDING OF YORKSHIRE COUNCIL |
| Locality | BEVERLEY |
| Post town | Hull |
| Postcode | HU17 9BA |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE1 East Yorkshire and Northern Lincolnshire |
| ITL 3 | TLE12 East Riding of Yorkshire |
| Local authority | East Riding of Yorkshire |
| Electoral ward | St Mary's |
| Westminster constituency | Beverley and Holderness |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ASPIRE TECHNOLOGY SOLUTIONS |

## CPV Codes

### Divisions

- 32 - Radio, television, communication, telecommunication and related equipment
- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 32000000 - Radio, television, communication, telecommunication and related equipment
- 48000000 - Software package and information systems
- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 8 May 2026 at 10:52 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/042425-2026
- 3 Feb 2026 at 16:11 - Award - UK6 - Contract Award Notice - https://www.find-tender.service.gov.uk/Notice/009610-2026
- 30 Jan 2026 at 14:02 - Award - UK5 - Transparency Notice - https://www.find-tender.service.gov.uk/Notice/008498-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/042425-2026
  8th May 2026 - Contract details notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/009610-2026
  3rd February 2026 - Contract award notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/008498-2026
  30th January 2026 - Transparency notice on Find a Tender

## Notice URLs

- http://www.aspirets.com
- https://www.eastriding.gov.uk
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-061313. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-061313.json.