--- title: "Strategic Digital Partner for Website and Mobile Applications" ocid: "ocds-h6vhtk-061382" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-061382" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-061382.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-061382.json" source: "Find A Tender Service" current_stage: "Award" buyer: "CALMAC FERRIES LIMITED" published: "2026-02-02" --- # Strategic Digital Partner for Website and Mobile Applications Buyer: CALMAC FERRIES LIMITED Current stage: Award OCID: ocds-h6vhtk-061382 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-061382) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-061382.json) ## Summary CalMac Ferries Limited, the buying organisation located in Gourock, United Kingdom, is seeking a strategic digital partner for the maintenance and enhancement of its business-critical digital platform. This procurement, under the industry category of IT services, involves the management of websites and mobile applications crucial for ferry service operations. The tender is currently in the active stage after being initiated for a strategic partner who will support CalMac’s digital vision through various services such as ongoing maintenance and hosting in Microsoft Azure. Interested suppliers are encouraged to apply by the deadline of 4th March 2026, with invitations slated to be issued by 31st March 2026. This tender presents significant opportunities for IT consultancy and development firms, particularly those offering experience in digital platforms and cloud infrastructure management. The competitive procedure with negotiation offers an attractive arena for businesses capable of providing innovative solutions aligned with CalMac’s Digital North Star roadmap. Businesses specialising in digital integration and data-driven strategies, alongside capabilities in regulatory compliance, will find this tender an ideal platform to expand their footprint. Moreover, suppliers have the chance to propose community benefits that align with CalMac’s commitment to social value, enhancing local skills and employment potential, which will be factored into value-for-money assessments. ## Notice CalMac Ferries operates a business-critical digital platform comprising three public-facing websites (CalMac Consumer, CalMac Corporate, and David MacBrayne Group) and native mobile applications for iOS and Android. This platform is central to delivering ferry services, customer communications, and operational support. The current solution is built on Umbraco CMS, hosted in Microsoft Azure, and integrates with multiple internal and third-party systems, including booking, messaging, and analytics. It supports real-time service updates, timetables, and customer notifications, and is aligned with CalMac's Digital North Star roadmap, which aims to create a seamless, data-driven customer experience. CalMac now seeks a strategic digital partner to provide: -Ongoing support and maintenance of the existing platform. -Hosting and infrastructure management within Azure. -Continuous improvement and iterative enhancements under CalMac's governance. -Compliance with security, accessibility, and regulatory standards. -Capability to deliver future integrations and innovation through structured change control. The partner will act as a delivery partner, not a strategic owner, ensuring stability, scalability, and resilience while supporting CalMac's long-term digital vision. ### Lot Information Lot 1 CalMac Ferries operates a business-critical digital platform comprising three public-facing websites (CalMac Consumer, CalMac Corporate, and David MacBrayne Group) and native mobile applications for iOS and Android. This platform is central to delivering ferry services, customer communications, and operational support. The current solution is built on Umbraco CMS, hosted in Microsoft Azure, and integrates with multiple internal and third-party systems, including booking, messaging, and analytics. It supports real-time service updates, timetables, and customer notifications, and is aligned with CalMac's Digital North Star roadmap, which aims to create a seamless, data-driven customer experience. CalMac now seeks a strategic digital partner to provide: -Ongoing support and maintenance of the existing platform. -Hosting and infrastructure management within Azure. -Continuous improvement and iterative enhancements under CalMac's governance. -Compliance with security, accessibility, and regulatory standards. -Capability to deliver future integrations and innovation through structured change control. The partner will act as a delivery partner, not a strategic owner, ensuring stability, scalability, and resilience while supporting CalMac's long-term digital vision. Renewal: The initial term will run for a period of 3 years, after which there will be the option to extend by up to an additional 24 months. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/008845-2026 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Selective | | Procurement method details | Competitive procedure with negotiation | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Tender, Award | ## Dates | Field | Value | | --- | --- | | Publication date | 2 Feb 2026 | | Submission deadline | 4 Mar 2026 | | Future notice date | Not specified | | Award date | 2 Feb 2026 | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £7,500,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Cancelled | | Lots status | Cancelled | | Awards status | Unsuccessful | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | CALMAC FERRIES LIMITED | | Locality | GOUROCK | | Post town | Paisley | | Postcode | PA19 1QP | | Country | Scotland | | ITL 1 | TLM Scotland | | ITL 2 | TLM3 West Central Scotland | | ITL 3 | TLM33 Inverclyde, East Renfrewshire, and Renfrewshire | | Local authority | Inverclyde | | Electoral ward | Inverclyde West | | Westminster constituency | Inverclyde and Renfrewshire West | | Delivery location | TLM Scotland | ## CPV Codes ### Divisions - 72 - IT services: consulting, software development, Internet and support ### Codes - 72000000 - IT services: consulting, software development, Internet and support ## Release History - 2 Feb 2026 at 11:12 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/008845-2026 - 30 Jan 2026 at 17:01 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/008660-2026 ## Notice URLs - http://www.calmac.co.uk - https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000822233 - https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA10923 - https://www.publictendersscotland.publiccontractsscotland.gov.uk/ ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-061382. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-061382.json.