--- title: "Strategic Digital Partner for Website and Mobile Applications" ocid: "ocds-h6vhtk-0613f4" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0613f4" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0613f4.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0613f4.json" source: "Find A Tender Service" current_stage: "Award" buyer: "CALMAC FERRIES LIMITED" published: "2026-02-18" --- # Strategic Digital Partner for Website and Mobile Applications Buyer: CALMAC FERRIES LIMITED Current stage: Award OCID: ocds-h6vhtk-0613f4 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0613f4) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-0613f4.json) ## Summary CalMac Ferries Limited is currently seeking to engage a strategic digital partner to manage and enhance its business-critical digital platform, which integrates three public-facing websites and mobile applications crucial for ferry services and customer interactions. The tender, titled "Strategic Digital Partner for Website and Mobile Applications," falls under the services category with a focus on IT consulting and software development, classified under CPV code 72000000. The procurement process is at the active tender stage with the method being a competitive procedure with negotiation. Submissions are to be made electronically, with the deadline set for 4th March 2026. The project is valued at £7,500,000 and is central to CalMac's digital strategy in Gourock, UKM region, aligning with significant compliance and governance standards. This procurement opportunity presents a significant chance for businesses in the IT services sector to grow by partnering with CalMac Ferries Limited. Ideal candidates would be organisations capable of providing ongoing support, infrastructure management, and continuous digital enhancements, particularly those experienced in working with Azure-hosted systems and Umbraco CMS. There is an emphasis on delivering future innovations through structured change control. Additionally, bidders are encouraged to propose community benefits, such as supporting local employment and education through work placements and partnerships, thus enhancing their value proposition beyond technical and financial aspects. This tender is tailored to companies with proven financial stability and insurance coverage, offering substantial potential for long-term business development and community engagement. ## Notice CalMac Ferries operates a business-critical digital platform comprising three public-facing websites (CalMac Consumer, CalMac Corporate, and David MacBrayne Group) and native mobile applications for iOS and Android. This platform is central to delivering ferry services, customer communications, and operational support. The current solution is built on Umbraco CMS, hosted in Microsoft Azure, and integrates with multiple internal and third-party systems, including booking, messaging, and analytics. It supports real-time service updates, timetables, and customer notifications, and is aligned with CalMac's Digital North Star roadmap, which aims to create a seamless, data-driven customer experience. CalMac now seeks a strategic digital partner to provide: -Ongoing support and maintenance of the existing platform. -Hosting and infrastructure management within Azure. -Continuous improvement and iterative enhancements under CalMac's governance. -Compliance with security, accessibility, and regulatory standards. -Capability to deliver future integrations and innovation through structured change control. The partner will act as a delivery partner, not a strategic owner, ensuring stability, scalability, and resilience while supporting CalMac's long-term digital vision. ### Lot Information Lot 1 CalMac Ferries operates a business-critical digital platform comprising three public-facing websites (CalMac Consumer, CalMac Corporate, and David MacBrayne Group) and native mobile applications for iOS and Android. This platform is central to delivering ferry services, customer communications, and operational support. The current solution is built on Umbraco CMS, hosted in Microsoft Azure, and integrates with multiple internal and third-party systems, including booking, messaging, and analytics. It supports real-time service updates, timetables, and customer notifications, and is aligned with CalMac's Digital North Star roadmap, which aims to create a seamless, data-driven customer experience. CalMac now seeks a strategic digital partner to provide: -Ongoing support and maintenance of the existing platform. -Hosting and infrastructure management within Azure. -Continuous improvement and iterative enhancements under CalMac's governance. -Compliance with security, accessibility, and regulatory standards. -Capability to deliver future integrations and innovation through structured change control. The partner will act as a delivery partner, not a strategic owner, ensuring stability, scalability, and resilience while supporting CalMac's long-term digital vision. Renewal: The initial term will run for a period of 3 years, after which there will be the option to extend by up to an additional 24 months. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/014602-2026 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Selective | | Procurement method details | Competitive procedure with negotiation | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Tender, Award | ## Dates | Field | Value | | --- | --- | | Publication date | 18 Feb 2026 | | Submission deadline | 4 Mar 2026 | | Future notice date | Not specified | | Award date | 18 Feb 2026 | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £7,500,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Cancelled | | Lots status | Cancelled | | Awards status | Unsuccessful | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | CALMAC FERRIES LIMITED | | Locality | GOUROCK | | Post town | Paisley | | Postcode | PA19 1QP | | Country | Scotland | | ITL 1 | TLM Scotland | | ITL 2 | TLM3 West Central Scotland | | ITL 3 | TLM33 Inverclyde, East Renfrewshire, and Renfrewshire | | Local authority | Inverclyde | | Electoral ward | Inverclyde West | | Westminster constituency | Inverclyde and Renfrewshire West | | Delivery location | TLM Scotland | ## CPV Codes ### Divisions - 72 - IT services: consulting, software development, Internet and support ### Codes - 72000000 - IT services: consulting, software development, Internet and support ## Release History - 18 Feb 2026 at 09:50 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/014602-2026 - 2 Feb 2026 at 11:12 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/008846-2026 ## Notice URLs - http://www.calmac.co.uk - https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000822294 - https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA10923 - https://www.publictendersscotland.publiccontractsscotland.gov.uk/ ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0613f4. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0613f4.json.