---
title: "Online counselling and support service for children and young people - C406315"
ocid: "ocds-h6vhtk-061420"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-061420"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-061420.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-061420.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NHS NORTH CENTRAL LONDON INTEGRATED CARE BOARD"
published: "2026-03-11"
---

# Online counselling and support service for children and young people - C406315

Buyer: NHS NORTH CENTRAL LONDON INTEGRATED CARE BOARD  
Current stage: Award  
OCID: ocds-h6vhtk-061420

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## Summary

The procurement process initiated by NHS North Central London Integrated Care Board involves the provision of online counselling and support services for children and young people aged 11 to 25. This service will cover the regions of Barnet, Camden, Enfield, Haringey, and Islington. It falls under the health industry category, specifically the psychiatrist or psychologist services classification. The contract, valued at £811,860.00, will commence on 1st April 2026 and run until 31st March 2028, with no option to extend. The buying organisation has awarded the contract under the Health Care Services (Provider Selection Regime) Regulations 2023, opting for a limited procurement method without prior publication of a call for competition. The standstill period required representations by providers to be submitted by 16th February 2026, with the decision to award made on 11th December 2025.

This tender creates substantial opportunities for businesses in the digital health and counselling sectors, with the potential for service provision and collaboration. Companies specialising in digital platforms, psychological counselling, and child and adolescent mental health could leverage such contracts for expansion and innovation. The NHS North Central London Integrated Care Board's focus on quality, value, and service sustainability aligns with businesses that demonstrate integration and social value in their operations. Large firms and innovative SMEs offering tech-driven solutions, especially those adept at improving access and reducing health inequalities, would be well-suited to compete in similar procurement opportunities.

## Notice

Early intervention online counselling and digital support service for children and young people aged 11-25 across Barnet, Camden, Enfield, Haringey and Islington. The service provides a safe web platform with drop-in and booked 1:1 text-based counselling (12:00-22:00 Mon-Fri; 18:00-22:00 Sat-Sun), moderated forums, self-help content and signposting, with step-up/step-down pathways to local CAMHS.

### Lot Information

Lot 1

"This notice relates to Early intervention online counselling and digital support service for children and young people aged 11-25 across Barnet, Camden, Enfield, Haringey and Islington. The service provides a safe web platform with drop-in and booked 1:1 text-based counselling (12:00-22:00 Mon-Fri; 18:00-22:00 Sat-Sun), moderated forums, self-help content and signposting, with step-up/step-down pathways to local CAMHS. 
This notice is an intention to award a contract to the existing provider following direct award process C.
The annual value of the contract is PS405,930.00
The lifetime value of the contract is PS811,860.00
The expiring contract ends 31/03/2026
The contract term will be 2 Years with No Option to Extend
The contract will start 01/04/2026 and end 31/03/2028"

### Procurement Information

"Justification: Award of a contract without prior publication of a call for competition in the cases listed below
Reason: The procurement falls outside the scope of application of the regulations
Explanation: This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The publication of this notice marks the start of the standstill period. 
Representations by providers must be made to decision makers by 16/02/2026
This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR."

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/021796-2026 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 11 Mar 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 2 Feb 2026 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS NORTH CENTRAL LONDON INTEGRATED CARE BOARD |
| Locality | LONDON |
| Post town | North London |
| Postcode | N1 1TH |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI43 Haringey and Islington |
| Local authority | Islington |
| Electoral ward | Laycock |
| Westminster constituency | Islington South and Finsbury |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | KOOTH DIGITAL HEALTH |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85121270 - Psychiatrist or psychologist services

## Release History

- 11 Mar 2026 at 14:02 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/021796-2026
- 2 Feb 2026 at 12:19 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/008911-2026

## Notice URLs

- http://www.xenzone.co.uk
- https://www.nclhealthandcare.org.uk/icb/north-central-london-integrated-care-board

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-061420. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-061420.json.