---
title: "Water Matters & NAV Survey"
ocid: "ocds-h6vhtk-0614b6"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0614b6"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0614b6.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0614b6.json"
source: "Find A Tender Service"
current_stage: "Tender"
buyer: "CCW"
published: "2026-02-02"
---

# Water Matters & NAV Survey

Buyer: CCW  
Current stage: Tender  
OCID: ocds-h6vhtk-0614b6

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-0614b6.json)

## Summary

The public procurement process, currently at the tender stage, is being managed by CCW, a sub-central government public authority based in Birmingham, United Kingdom. This tender invites bids for the "Water Matters & NAV Survey," intended to deliver a comprehensive survey of water and sewerage customers in England and Wales. The procurement method is a competitive flexible procedure with a two-stage process, starting with a Preliminary Selection Questionnaire (PSQ), followed by the main Invitation to Tender (I.T.T). The open tender is categorised under research services and consultancy and has a submission deadline on 27 February 2026, with an enquiry period ending on 19 February 2026.

This tender presents a significant opportunity for businesses involved in research services, particularly those with experience in large-scale research programmes and market-testing services. The contract, valued at up to £1,000,000, is conducive to small and medium enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs), enabling them to expand their market reach. Companies with specific expertise in water utility surveys and a strong track record of delivering research programmes segmented by demographics are particularly well-suited for this opportunity. The tender process offers a chance for businesses to showcase their technical capabilities and propose innovative solutions to enhance the water and sewerage service understanding for companies operating under the New Appointments and Variations (NAVs) framework.

## Notice

This tender is for the establishment, management and operation of a contract to deliver our long-running, large-scale tracking survey of household water and sewerage customers in England & Wales ('Water Matters'), with an additional, specific remit for the survey to also now include customers of independent New Appointments and Variations (NAVs) companies. These are limited companies which provide a water and/or sewerage service to customers in an area which was previously provided by the incumbent monopoly provider, and in doing so take on the same duties and responsibilities as the previous, incumbent company.

### Lot Information

Lot 1

Options: This will be a 1=1=1=1 contract over the four year period

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/009175-2026 |
| Notice type | UK4 - Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Competitive flexible procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 2 Feb 2026 |
| Submission deadline | 27 Feb 2026 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 29 Apr 2026 - 31 Mar 2030 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £800,000 |
| Lots value | £800,000 |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Active |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CCW |
| Locality | BIRMINGHAM |
| Post town | Birmingham |
| Postcode | B2 4BH |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG31 Birmingham |
| Local authority | Birmingham |
| Electoral ward | Ladywood |
| Westminster constituency | Birmingham Ladywood |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 73 - Research and development services and related consultancy services
- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 73000000 - Research and development services and related consultancy services
- 73110000 - Research services
- 73210000 - Research consultancy services
- 79312000 - Market-testing services

## Release History

- 2 Feb 2026 at 17:07 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/009175-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/009175-2026
  2nd February 2026 - Tender notice on Find a Tender

## Notice URLs

- http://www.ccw.org.uk
- https://public.ukp.app.jaggaer.com/esop/guest/login.do
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0614b6. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0614b6.json.