---
title: "Open order for support for Callouts"
ocid: "ocds-h6vhtk-0614eb"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0614eb"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0614eb.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0614eb.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NORWICH CITY SERVICES LIMITED"
published: "2026-02-03"
---

# Open order for support for Callouts

Buyer: NORWICH CITY SERVICES LIMITED  
Current stage: Award  
OCID: ocds-h6vhtk-0614eb

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0614eb)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-0614eb.json)

## Summary

Norwich City Services Limited, a sub-central government public authority based in Norwich, issued a procurement process titled "Open order for support for Callouts" under the industry category of services, specifically focusing on repair and maintenance services of electrical and mechanical building installations. The contract was awarded via a direct procurement method without competition as it was below threshold, and was completed on 15th January 2026. This process resulted in a contract valued at £30,000, active from 15th January 2026 to 15th March 2026. The service location is specified within the UKH15 region, covering Norwich, United Kingdom. Key procurement stages such as award and contract have been completed, with the procurement details published on 3rd February 2026.

This tender creates business growth opportunities for large-scale service providers, particularly those with experience in responsive repair and maintenance of building installations. C & M Servicing Ltd, trading as Charterhouse Property Solutions, was the successful supplier, indicating a potential market for companies offering comprehensive building maintenance solutions. Businesses that are well-invested in the services sector and can efficiently manage callout support services would be well-suited to compete in similar future tender opportunities. Engaging in such contracts can enhance a company's portfolio in public sector collaborations, particularly with public authority entities like Norwich City Services Limited.

## Notice

Open order for support for Callouts - Responsive Repairs

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/009255-2026 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Below threshold - without competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 3 Feb 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 15 Jan 2026 |
| Contract period | 15 Jan 2026 - 15 Mar 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £30,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NORWICH CITY SERVICES LIMITED |
| Locality | NORWICH |
| Post town | Norwich |
| Postcode | NR2 1NH |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH5 Norfolk |
| ITL 3 | TLH51 Norwich and East Norfolk |
| Local authority | Norwich |
| Electoral ward | Mancroft |
| Westminster constituency | Norwich South |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | C & M SERVICING LTD T/A CHARTERHOUSE PROPERTY SOLUTIONS |

## CPV Codes

### Divisions

- 50 - Repair and maintenance services

### Codes

- 50710000 - Repair and maintenance services of electrical and mechanical building installations

## Release History

- 3 Feb 2026 at 09:05 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/009255-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/009255-2026
  3rd February 2026 - Contract details notice on Find a Tender

## Notice URLs

- http://www.norwichcityservices.co.uk
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0614eb. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0614eb.json.