---
title: "NENC020 AACC Client Record System"
ocid: "ocds-h6vhtk-0615a1"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0615a1"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0615a1.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0615a1.json"
source: "Find A Tender Service"
current_stage: "Planning"
buyer: "NHS NORTH EAST AND NORTH CUMBRIA INTEGRATED CARE BOARD"
published: "2026-02-03"
---

# NENC020 AACC Client Record System

Buyer: NHS NORTH EAST AND NORTH CUMBRIA INTEGRATED CARE BOARD  
Current stage: Planning  
OCID: ocds-h6vhtk-0615a1

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## Summary

The current procurement process is in the planning stage, initiated by the NHS North East and North Cumbria Integrated Care Board. The project is titled "NENC020 AACC Client Record System," targeting the software and IT services sector. The procurement aims to establish an All Age Continuing Care (AACC) Client Record System to streamline workflows and enhance service delivery within North East and North Cumbria, UK. Key deadlines include registering an interest by 17:00 on 24th February 2026, followed by scheduled demonstrations on the 3rd, 4th, and 5th of March 2026. The procurement method involves initial market engagement to gauge interest and capacity before the release of a formal Tender Notice scheduled for 1st June 2026.

This opportunity could significantly benefit enterprises within the software package and information systems sector, particularly those offering innovative digital solutions for healthcare management. Businesses with capabilities in IT consulting, software development, and support, who can provide a single unified workflow system and integrated finance capacity satisfying NHS standards, would be well-suited to compete. Though the market engagement is currently an information-gathering phase, participation could enhance visibility and position companies advantageously for the upcoming tender process. Interested parties should ensure their system capabilities align with the outlined criteria to engage effectively with the NHS procurement needs.

## Notice

NHS North East and North Cumbria Integrated Care Board, (the Contracting Authority), are conducting a market engagement exercise in order to gain a better understanding of the capacity and appetite of the market to provide an end to end All Age Continuing Care (AACC) Client Record System. To support AACC in meeting its long term goals and objectives a solution to manage the full adult CHC, FNC, children's continuing care, joint funding and S117/Mental Health workflows, which can provide real-time, accurate client records, can have configurable workflows aligned to the NHS National Framework and allows multirole access for AACC staff, case managers, finance teams, brokerage, governance and wider partners is required. It is important to note that this exercise is not a call for competition and as such potential providers will need to express an interest in any future tender opportunity once a Tender Notice is published on Find and Tender on the Central Digital Platform (CDP). This market engagement invites individuals and organisations to express an interest in providing a demonstration of their AACC Client Record System. This it is NOT part of any pre-qualification or selection process. It is intended as an awareness, communication, and information gathering exercise. An expression of interest is no indication of a commitment to participate in the demonstrations, nor does it infer any preferential or special status on those individuals and organisations who express an interest. To register an interest in providing a demonstration of your solution and for information please go to the e-tender portal: https://health-family.force.com/s/Welcome. Please note that the deadline for registering your interest in providing a demonstration of your solutions 17:00 on the 24th February 2026. Any organisations who express an interest to deliver a demo to the NHS North East and North Cumbria Integrated Care Board must confirm that their solution can meet all of the following criteria: * Single unified workflow across NENC for Complex Care, CHC, FNC, CCC, s117. Mental Health and joint-funded cases with configurable steps per pathway. *Digital Referral Portal or equivalent for external referrers *Provider Portal or equivalent for all communication flows *Integrated Finance Capacity Following this market engagement exercise, all providers will be able to express an interest to deliver this contract following publication of a Tender Notice, regardless if they have attended a demonstration or not. Whilst registering your interest on Atamis please complete the criteria questions. Please note that all communications will be conducted via the Atamis e-tender portal only. It is free to register on the portal, and it can be accessed at any time of day providing you have a working internet connection. Should bidders have any queries, or are having problems registering on the portal; they should contact the Atamis helpdesk via Phone number 02922 809277 and by email at support-health@atamis.co.uk The helpdesk is open Monday - Friday between 9am - 5.30pm

### Planning Information

Please note that the deadline for registering your interest in providing a demonstration of your solution is.
17:00 on the 24th of February 2026.
Any organisations who express an interest to deliver a presentation to the ICB must confirm that their solution can meet all of the following criteria:
• Single unified workflow across NENC for Complex Care, CHC, FNC, CCC, s117. Mental Health and joint-funded cases with configurable steps per pathway.
•Digital Referral Portal or equivalent for external referrers
•Provider Portal or equivalent for all communication flows
•Integrated Finance Capacity
Whilst registering your interest on Atamis please complete the criteria questions and your preferred time to provide your demo.
The demonstrations will take place using MS Teams, on the
3rd March PM
4th March AM
5th March AM
Please note that all communications will be conducted via the Atamis e-tender portal only.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/009571-2026 |
| Notice type | UK2 - Preliminary Market Engagement Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 3 Feb 2026 |
| Submission deadline | Not specified |
| Future notice date | 1 Jun 2026 |
| Award date | Not specified |
| Contract period | 31 May 2027 - 31 May 2032 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planning |
| Lots status | Planning |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS NORTH EAST AND NORTH CUMBRIA INTEGRATED CARE BOARD |
| Locality | SUNDERLAND |
| Post town | Sunderland |
| Postcode | SR5 3XB |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC44 Sunderland |
| Local authority | Sunderland |
| Electoral ward | Castle |
| Westminster constituency | Washington and Gateshead South |
| Delivery location | TLC North East (England) |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48000000 - Software package and information systems
- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 3 Feb 2026 at 15:29 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/009571-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/009571-2026
  3rd February 2026 - Preliminary market engagement notice on Find a Tender

## Notice URLs

- https://health-family.force.com/s/Welcome
- https://northeastnorthcumbria.nhs.uk/
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0615a1. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0615a1.json.